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Super 8 Carbondale
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Reviews (541)
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All reviewsno elevatorfront deskdunkin donutscontinental breakfastroom was cleanand free wi fisolar eclipsefamily visitplace to sleepcable tvuniversity mallwould stay here againmy sonsiu campusmotelmicrowavepillows
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513 - 518 of 541 reviews
Reviewed December 2, 2011

No it's not the hilton, nor is it trying to be. But, it is nice, in a GREAT area. They also allow any size dog for no extra charge. Priceless -- since it costs more than that to board a dog...not to mention comfort of having her with me. The staff was extremely nice and human - meaning they laugh and smile and know how to do their job vs. a cold customer service lady Ma'am ing me. I'll stay there every time I'm in Carbondale - just wish I could find this in other towns.

Room Tip: It's only two floors .. can't really go wrong.
  • Stayed: September 2011, traveled on business
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1  Thank SkiingPatty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2011

We stayed at the Super 8 for 1 night, while visiting our daughter at SIU... room was clean, and everything worked. Bed was a little soft, but better than being too hard. We would definitily stay here again... Price was great! $53...

  • Stayed: November 2011, traveled with family
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Thank ldasz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2011

You may want to find a way to insure that your so called confirmation number is worth a hoot at this Super 8. 6-10 of us have stayed here for the past 5 years but for some reason this year, after reserving our rooms, on a credit card, with confirmation numbers, when we arrived were were told we did not have rooms. Reserved on 8/30 for 11/04. Long story short, myself and another couple in our group were asked to go down the road to another Hotel which we refused. After a solid hour of bickering they finally agreed to give us a couple of "reserved" rooms that belonged to someone else, and send them down the road. Not sure what happened here. We actually phoned the Corporate Offices of Super "zero" and they did not seem to concerned about our dilema either. We drove 2 hours to get here!! So, you may want to reconsider the Super 8 chain for hotel accommodations. Because having a confirmation number does NOT guarantee you a room at this place !!!

Room Tip: Don't book here !!!
  • Stayed: November 2011, traveled with friends
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5  Thank MorganME
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carbondale8, Manager at Super 8 Carbondale, responded to this reviewResponded November 16, 2011

I do sincerely apologize for the unfortunate situation. We did not cancel anyone's reservation. I believe the group block did not have enough rooms for all the guests in the group. We did everything we could to accommodate the guest. They did get rooms.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2011

Stayed there 2 nights - very clean - room nice for the money small room, but comfortable

Room Tip: There is no elevator, so first floor is good for the people who have to watch their knees, etc.
  • Stayed: October 2011, traveled with family
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Thank maggie068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2011

We made the Super 8 Carbondale our home base for a weekend on the Shawnee Wine Trail. Wanda the General Manager & Dionne at the front desk were very helpful in getting us set up w/a taxi service on Friday night for dinner in Historic Downtown Carbondale. We were visiting the area with 3 other couples & it was nice to be able to all meet in the King Suite, we had plenty of room to get together & chat before & after our Shawnee Wine Trail adventure.
The hotel was clean & neat, & a great value. We will stay here again the next time we are in the area. The only need was more dining area in the reception area during breakfast time. It was a VERY small area.

Room Tip: We had a King Suite at the "back entrance" & it was large enough to seat 6 easily. We borrowed 2 chairs from the other couples rooms & we still had room to move around. There was even an additional card table in the room.
  • Stayed: October 2011, traveled with friends
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2  Thank sullymei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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