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“Great Staff”
Review of Comfort Inn

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Comfort Inn
Ranked #4 of 6 Hotels in Bourbonnais
Glenwood, Illinois
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Staff”
Reviewed April 22, 2013

The front desk staff were very friendly! The hotel was right off the highway and walking distance to the mall and other local stores. It had a pool for the kids. The breakfast attendant was also very nice. Newly remodeled and you can tell as soon as you walk in! Very nice place, would definately stay there again.

  • Stayed April 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank Danielle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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130 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 18, 2013

My husband has been staying here for the past two weeks on a business trip. He has enjoyed his interaction with the staff until he met Terri. Our girls were excited and running ahead of us from the pool. We were horribly embarrassed and apologized for their behavior. Terry was extremely rude and took whatever mood she was in out on us the adults. My husband and I are not people who normally complain, but this incident completely ruined our stay. My husband will not be returning for future business.

  • Stayed April 2013
    • Value
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Helpful?
2 Thank FioreTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastern
1 review
Reviewed April 9, 2013

When myself and my family stayed here we were greated by the front desk staff with a smile, the check in process went quickly and they were very accompdating to were stores,restaurants and movie theaters were.Plus they gave us extra information on things to do with kids. The breakfast staff was great everything stocked. The rooms completely updated and very comfortable. I will def be referring Comfort Inn to friends and family.

Room Tip: Third floor very quiet, if you rather be close to the pool the south end of the hotel is great.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank sunnyjc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rock Island, Illinois
Level 5 Contributor
81 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed April 6, 2013

There on a gymnastics meet so needed a good sleep. Pool nice except for the 4 late teens who weren't staying there that were acting up. Rooms were nice with fridge and micro. Breakfast good but not quite as good as others. Liked the fact that it was quiet with nobody running the halls.

Room Tip: Not by pool. Thank goodness we were't.
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank gymdoggrams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 26, 2013 via mobile

We came to the area for a gymnastics meet at the nearby sportsplex. I expected the hotel to be very busy, and it was. We stayed for 2 nights. Housekeeping never came to our room. I had used our towel to clean up some spilled soda on Saturday. When we returned Saturday night towels were stl in the tub. I called the front desk and their response was the still had laundry to do!! So now I can't take a shower cause you have no towels.... I don't understand how you didn't know you would need more staff when your hotel is sold out? Breakfeast was also a fiasco. They were out of everything. There was one person trying to take care of it all. No orange juice, no waffle mix, no hot water. We just went next door to Cracker Barrel.

The room was nice for a comfort in. Nice sheets and down comforters. New carpets. The bathroom is tiny and dated. The location is convenient right off of the high way. It's in the mall park lot which is also the lot for the hidden cove sportsplex. The weather was cold when we here so we drive but if it was nicer out its just a couple minute walk to either. Lots of restaurants nearby. Red lobster lone star Fridays Olive Garden Buffalo Wild Wings. There is a super Walmart about a mile down the road

  • Stayed March 2013
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank sue026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucks County Pennsylvania
Level 4 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 26, 2013

We wavered a lot before we picked this hotel and finally went based on most recent reviews ( of which there are few) Our stay was great! Room was huge and reasonably priced ( senior discount). It had refrigerator, microwave, well-stocked coffeemaker, nice toiletries, free newspaper etc. Bed was super and everything was spotless. Internet was easy to connect to and fast. Despite being on a highway with construction going on, it was very quiet. Breakfast was awesome- juices, coffee, yogurts, two kinds of hot waffles, pastries, bagels, toast,hard-boiled and scrambled eggs, sausage links, 3 cereals, oatmeal packets, beautiful fresh fruit, etc. all kept impeccably neat and well-stocked in a spacious room. Desk service was good too. We stayed two nights and would go here again as well as recommend to anyone traveling or staying in the area.

Room Tip: Only stayed on third floor- it was fine.
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  • Stayed February 2013, traveled as a couple
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Helpful?
2 Thank fab143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bourbonnais, Illinois, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 14, 2012

I liked the workers there, they were all very nice and got me everything I needed, the room was clean and had coffee,microwave, and refrigarator that came in good use. My kids and I got to go swimming and cost was not bad very comfortable place, and love the beds very comfortable would stay again.

  • Stayed December 2012, traveled with family
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Helpful?
4 Thank Carrie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 1500 Illinois Highway 50, Bourbonnais, IL 60914 (Formerly Americas Best Inns & Suites Bourbonnais/Kankakee)
Phone Number:
Location: United States > Illinois > Bourbonnais
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Bourbonnais
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 114
Official Description (provided by the hotel):
Located just off I-57 at exit 315, conveniently located next to Northfield Shopping Mall. Monday through Thursday complimentary drink coupons given to Tucci's Fine Italian restaurant! The Legends Sports Center, Kankakee River State Park, Splash Valley Water Park, Exploration Station for Children and Olivet Nazarene University home to the Chicago Bears training camp are just a few of the many visitor sites to enjoy. ... more   less 
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Also Known As:
Americas Best Inns & Suites Bourbonnais/Kankakee Hotel Bourbonnais
Americas Best Inns And Suites Bourbonnais/Kankakee
Lees Hotel Kankakee
Lees Hotel Bourbonnais

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