I should start by saying that this particular hotel acknowledged our Platinum membership right when we first inquired about staying there. We got our room upgraded to a Suite! (See the Suite description below.) Also, there were some cold bottles of water waiting for us in the room. They were very appreciated after bringing in our luggage. We also took advantage of late checkout the next day.
We were looking for a new, unique place to host our 9 year old son's birthday party. We had done the Jumpy Bounce places, Bowling Alleys, Mini-golf, Laser Tag, and Pizza/Arcade places. We thought, why not have a pool party?
The kids had a blast. The indoor pool at this hotel was perfect for us. The deepest part is only 5 feet, so my son and his friends could use a majority of the pool without it being too deep. We brought in beach balls and noodles, and the kids had a wonderful time. Mind you, we did not have exclusive use of the pool - it remained open to all guests. But, there were some other guest's children that joined in the fun - the more the merrier.
After swimming, we went to the adjoining patio for pizza and birthday cake. It was literally right outside the pool area, and had more than enough tables and chairs for 15 kids and parental chaperones.
The second best part (after seeing the smiles on the kids’ faces) was the comments and inquiries from the parents. We got everything from "What a great idea!", "This is something different", and "Wow - I never would have thought of this" to "What did you have to do to book this?" and "How much did it cost?" When I explained to them that there was no extra charge for the party and that the use of the pool came with the room, I could see them doing the math. Any of the aforementioned party places would have been twice as expensive as the price of a standard room at this hotel, pool included. I would not be surprised if we were invited back to this hotel as guests of one of my son's friends.
The room (ahem, I mean upgraded suite for Platinum members) was great. It had a king bed in the master bedroom, a private bathroom with separate shower and Jacuzzi tub, a second full bath off the main room, fold out couch in the main room, two flat screen TVs, a large round table with six chairs, refrigerator, microwave, and sink in the kitchenette. Two windows and two separate climate controls worked well and kept everyone comfortable.
In the morning, we planned to have breakfast at the hotel restaurant; they have a $10 buffet breakfast. It had donuts, bagels, toast, pastries, yogurt, cereal, fresh fruit, scrambled eggs, bacon, sausage, French toast, oatmeal, orange juice, apple juice, milk, water, and coffee. Since kids eat free, breakfast would have been $20 for me, my wife, and three kids - very reasonable for the type and amount of food! However, the manager gave us vouchers for breakfast with his wishes for a "Happy Birthday" so we saved the $20 for breakfast.
Lastly, I need to give Kudos to the Front Desk staff. Kohlby picked up the phone the first time I called. She was very gracious from start to finish, and let us check out the pool to see if it would meet our needs before booking the room. She was also the one that upgraded us to the suite when we booked back in June. She even made sure we had the one on the first floor, making it very convenient to go back and forth to the pool from our room. Michael was working the front desk during our party, and was helpful in guiding guests to my wife so she could let them into the pool, and alerted us when the pizza delivery guy brought the food. Finally, Larry gave us the two vouchers for breakfast, with big Happy Birthday wishes.
For those wanting to plan a party, here are some tips. First, book early. We booked this party in June for an August party. That extra time meant that the suite was available. Next, plan for a 4-6pm party. Check-in was at 3, and that was enough time to get unpacked in the room and to get the party items to the pool. There were 2 family reunions and 3 weddings receptions at the hotel the weekend we were there. There were only 5 non-party guests in the pool from 4-6 on Saturday. The wedding parties were did not arrive until after 5pm, and they were in the ballrooms. The family reunions were busy doing activities away from the hotel, so we had no issues in the pool. It was the perfect time. Finally, be courteous and polite. We made sure to follow the hotel policy of no food in the pool area (patio only), we bagged our trash when we were done, and we allowed those in the pool to join in the fun. You'd be surprised how much better things are when you employ a simple smile, and say please and thank you.
Wow - that was a long review! Suffice it to say that our overall experience - from the initial contact, to the pool facilities, service we received, room condition and amenities, staff attitude and willingness to make the stay a memorable one - were all top notch. I can't say enough good things about this hotel and our stay. The kids are already asking if we can book it again for next year's party. We will be returning!
- Official Description (provided by the hotel):
- Welcome to the newly renovated and beautifully decorated Holiday Inn Hotel & Suites Bolingbrook! Let us be your home away from home! Ideally located right off I-55, our hotel is 17 miles from Midway Airport and 30 miles from O Hare Airport. We are also easily accessible from all major expressways such as I-355, I-88, and I-294. We are central to all sorts of activities: fine dining, shopping plazas and malls, championship golf courses, water parks, casinos, and theaters. Decorated in warm, jewel tones our guest rooms and suites are inviting, comfortable, and are provided with free wireless Internet access. As Bolingbrook s only full service hotel, take a dip in our warm, indoor swimming pool open year round for your convenience; hit the executive fitness center to keep up with your fitness plan; or simply check your email in our business center. Start the day off with a hearty breakfast in our on-site restaurant, Remington Street Bar & Grille, and then relax in the evening with a cocktail or two in our bar/lounge area. As the kids amuse themselves in our game room, you can unwind in the sauna or whirlpool. With nearly 4,000 sq. ft. in meeting/banquet space, we can accommodate any event from business functions, bridal showers, reunions and wedding receptions. Allow our sales and catering staff to help you plan the details of your special event. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Expedia, Orbitz, Priceline, Hotwire, TripOnline SA, HotelQuickly and getaroom.com so you can book your Holiday Inn Bolingbrook reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Bolingbrook Hotel Bolingbrook
- Bolingbrook Holiday Inn