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“Hotel of Excellence”

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Doubletree By Hilton Bloomington
Ranked #4 of 22 Hotels in Bloomington
Certificate of Excellence
Reviewed August 20, 2013

This has been the most pleasant hotel experiences we have had. The staff is very friendly and helpful. They are very knowledgable about the area and the events of the area. The hotel is very clean and well maintained and in a nice location.

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Lyle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this reviewResponded August 27, 2013

Dear Lyle L,

Thank you so much for your review. I am happy you enjoyed your stay at our hotel. We strive for excellence and pride ourselves on our wonderful staff that we have. I am glad to see that we were able to meet every expectation you had as our guest. Please don't be a stranger, we hope to see you again soon. Thank you and take care.

Rodney Brittain
General Manager

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674 - 680 of 862 reviews

Reviewed August 15, 2013

We were in town visitng my daughter and needed to be close to here home. Didnt plan on being there during Graduation at ISU but we didnt have any choice once the rooms were confirmed. That would explain why the rates had jumped up from our last visit.
Breakfast in the morining was a good bargin for $10.00 per person but it was way too crowded.

Room Tip: Check activites in the area....they do have an impact on the rates.
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  • Stayed: June 2013, traveled with family
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1  Thank Manager45589
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this reviewResponded September 9, 2013

Thank you for time and for staying at The DoubleTree by Hilton. We are glad you enjoyed your stay. Sorry that breakfast was crowded but unfortunately, with Parents weekend and the popularity of our full buffet breakfast, it is inevitable. We hope you will again find Doubletree by Hilton your home again, when travel brings you back to Bloomington!

Rodney Brittain
General Manager

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Reviewed August 10, 2013

Friendly and very clean environment -excellent food at breakfast-Cookies are "out of this world"-best ever. Room was neat & clean -helpful staff,etc. We visit this hotel/motel every year and are never disappointed -ENJOY!!

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this reviewResponded August 27, 2013

Dear John W,

Thank you for taking the time to write such a kind review. I do have to agree with you that our cookies are outstanding, I am glad you were able to enjoy them and our wonderful breakfast buffet. I am also very pleased to see that your overall experience with us was one to remember. We strive to ensure that all guests expectations are not only met but exceeded whenever they are here with us. We would love to see you back in the future! Take care.

Rodney Brittain
General Manager

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Reviewed August 5, 2013

Very nice place to stay...attractive facility inside. room was spacious and nicely equipped with microwave and small fridge. Curiously, however...no place in the large bathroom for my shaving kit...no shelves and no space around the sink. Another curious lack -- outlets for all the electronic devices a traveler carries about. I had to plug my laptop into an outlet above the bathroom sink....or unplug one of the lights, the coffee maker or the TV...and all those plugs were at floor level and behind something!

  • Stayed: July 2013, traveled on business
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Thank 2jbsdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this reviewResponded August 27, 2013

Dear 2jbsdad,

Thank you for taking the time to write this review. We take every guest suggestion into consideration because it helps make our hotel the best it can be. I am sorry to hear that you did run into some small inconveniences during your stay with us. I will address these issues with the proper departments to see if there isn't something we can do to make our outlets easier to get to for our guests. I am glad that overall your stay with us was a positive experience. We hope to see you again. Thank you and best wishes.

Rodney Brittain
General Manager

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Reviewed August 3, 2013

Business location and size of the conference area was very good . The staff was very helpful and there was nothing that was needed to be corrected or fixed. Everything at this conference was done professionally and up to expectations.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this reviewResponded August 27, 2013

Dear Jim S,

Thank you for taking the time to review your recent trip to Bloomington. We pride ourselves on our outstanding staff and making sure that every guest experience is an exceptional one. I am so pleased you enjoyed your time here with us and really got to see what The DoubleTree by Hilton Bloomington is all about. We hope to have you back in the future whether it be on business or leisure. Thank you again and best wishes.

Rodney Brittain
General Manager

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Reviewed July 31, 2013

Wow! We have stayed at the DoubleTree a few times and have always been impressed. This time they exceeded our expectations!!! The room was super clean and the bed exceptionally comfortable. The breakfast the next morning was the best we have ever experienced in a hotel! They had everything from scrambled eggs, bacon and sausage to fresh fruit and oatmeal. They even had an omelet bar! I would highly recommend this hotel to anyone and everyone. The chocolate chip cookies you receive upon arrival are the best ever too! Hands down a 5 Star Hotel Experience!!!

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
2  Thank Mwalsh5576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this reviewResponded August 27, 2013

Dear Mwalsh5576,

Thank you so much for all the kind words. We strive each and every day to exceed expectations and I am very pleased to see we were able to do that for you. We want every guest experience to be one for the record books and our wonderful staff only helps to ensure this happens. I am happy to hear you enjoyed everything from the bed to the breakfast. I hope we can have you back again in the future and that we only continue to exceed your expectations of our hotel. Thank you and take care.

Rodney Brittain
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013

Overall, it was a nice hotel and we enjoyed our stay but we did have some issues. The room was in need of some updating to bring it in line with other Doubletree hotels I've stayed at - the air conditioning was noisy and hard to adjust and the bathroom was showing some significant wear. The staff were good and efficient and I enjoyed the breakfast (so much better than a Hampton Inn, which was our other possibility).

  • Stayed: July 2013, traveled as a couple
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Thank Dave R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DTBHGM1, General Manager at Doubletree By Hilton Bloomington, responded to this reviewResponded August 27, 2013

Dear Dave R,

Thank you for taking the time to write this review. I am sorry to hear you had some issues during your stay. We strive everyday to become the best hotel we can be, and we try to work on the little things as well as the big things to make every guest experience positive, adn we have a wonderful staff here to help ensure that happens. I will pass along your concerns with our hotel to the proper parties and we hope we can see you back in the future. Thank you again and take care.

Rodney Brittain
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree By Hilton Bloomington

Address: 10 Brickyard Dr, Bloomington-Normal, IL 61701-7070
Phone Number:
Location: United States > Illinois > Bloomington-Normal > Bloomington
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Bloomington
#4 Family Hotel in Bloomington
#6 Romantic Hotel in Bloomington
Price Range: $108 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Doubletree By Hilton Bloomington 3*
Number of rooms: 197
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Bloomington, IL, is located just minutes from everything Bloomington/Normal has to offer. Our hotel in Bloomington, IL offers complimentary shuttle service to and from the BMI airport and the AMTRAK, all you need to do is tell us when you need to catch your flight or train. With our conference center set to accommodate up to 900 people, we're ready for your largest group and/or event. We're equipped with AT&T Stay Connected WiFi, indoor swimming pool, hot tub, sauna, and fitness center. We look forward to welcoming you with a warm, decadent DoubleTree Cookie. ... more   less 
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Also Known As:
Doubletree By Hilton Bloomington Hotel Bloomington
Doubletree Bloomington
Bloomington Doubletree

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