I recently stayed at this hotel as Starwood had no properties at this location. When I checked in, I asked for a wake up call and the shuttle reservation as I had an early flight. The desk clerk took my information and asked me to also call from my room to be certain that it was on the list. I thought that was quite odd, but got to my room and spoke to a person and again requested a wake up call and shuttle reserved to take me to the airport. I went to the work out center which was good and went to dinner with a business contact. Never got my wake up call, missed my flight and had to schedule and additional trip for a very important meeting. The hotel was OK, but the poorly trained staff ruined my stay.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Hotel Bloomington, IL, is located just minutes from everything Bloomington/Normal has to offer. Our hotel in Bloomington, IL offers complimentary shuttle service to and from the BMI airport and the AMTRAK, all you need to do is tell us when you need to catch your flight or train. With our conference center set to accommodate up to 900 people, we're ready for your largest group and/or event. We're equipped with AT&T Stay Connected WiFi, indoor swimming pool, hot tub, sauna, and fitness center. We look forward to welcoming you with a warm, decadent DoubleTree Cookie. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree By Hilton Bloomington Hotel Bloomington
- Doubletree Bloomington
- Bloomington Doubletree