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“So close to being great!” 3 of 5 bubbles
Review of Hilton Chicago/Indian Lakes Resort

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Hilton Chicago/Indian Lakes Resort
Ranked #2 of 3 Hotels in Bloomingdale
St Louis
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“So close to being great!”
3 of 5 bubbles Reviewed June 28, 2014 via mobile

Yes all the reviews say it needs to be updated, but it's not bad and is very clean. The pool area is nice but they are always out of towels. The splash bar by the pool was suppose to be open at 12, didn't open until 5. The sign to get into the pool said no outside food or drinks....well open the pool bar!!! They have so much potential, it's sad they don't put any effort into it. We have one more night, so we will see how it goes.

Stayed June 2014, traveled as a couple
Helpful?
Thank Milliejojacobson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah L, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review, July 3, 2014
Thank you so much for your feedback regarding our pool and bar area. I have passed on your comments to our Food and Beverage teams to they can make adjustments. We are always looking for ways to bring our product and service from GOOD to GREAT!

Sincerely,
Sarah Lewis
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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937 reviews from our community

Traveler rating
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    179
    116
    67
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
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  • German first
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English first
Elmhurst, United States
1 review
5 of 5 bubbles Reviewed June 26, 2014

Our family loves to come here for the Easter weekend. We started long ago and the kids just don't want to go anywhere else! Swimming, shopping availability, location, swimming, comfort, size of rooms, golf, and swimming!

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Frank K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah L, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review, July 3, 2014
Thank you so much for your review! We love to hear from our most loyal guests.. We look forward to having you back next Easter.

Thank you for your continued business

Sincerely,
Sarah Lewis
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elkhart, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 24, 2014

The hotel staff is friendly and goes out of their way to serve you. Valet parking staff are right on it whenever you need your car. Great place to meet clients and entertain! the rooms are clean and the beds are very comfortable. The location of this resort makes it great for business or pleasure. Great golf course as well!!

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah L, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review, July 3, 2014
Thanks for your rave review. We love you too!

Sincerely,
Sarah Lewis
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warren, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed June 23, 2014

This place needs a major update and face lift. A/C did not work. Room service was not good. Carpeting needs to be replaced. Noisy lights, A/C and coffee maker. Employees seem weary of hearing complaints and having to make up for the lack of management. Massage was great at the spa. Two pools and hot tub.

  • Stayed June 2014, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Janice T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah L, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review, July 3, 2014
Thank you very much for taking the time to review your stay with us. I want to assure you that we are making strides to update the hotel's products and facilities all the time. We recently received brand new furniture and carpeting for all guest rooms, corridor wall paper and a brand new lobby concept. We look forward to more changes in the near future.

Thank you again for your feedback

Sincerely,
Sarah Lewis
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Bloomingdale hotels

Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 23, 2014

The hotel is a little old however it provided a great experience with meeting rooms, restaurants and social area. Fitness area is ok and enough to get through a decent workout while traveling. Restaurant food is large portioned and taste good. Nice venue to have a social hour and sales meeting.

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank m p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah L, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review, July 3, 2014
Thank you so much for taking the time to review our resort. We are so happy to hear that you enjoyed your recent visit. We truly look forward to hosting you again in the future. Your loyalty to the Hilton Family of hotels continues to make us the first choice among world travelers.

Sincerely,
Sarah Lewis
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broken Arrow, United States
2 reviews
5 of 5 bubbles Reviewed June 23, 2014

Did not stay long due to travel but was a great nights sleep and wonderful breakfast in the morning. Pretty grounds wish my family could have been there to enjoy the sights. Would be a fun place to bring the family in the future.

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Steven A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah L, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review, July 3, 2014
Thank you so much for your review! We hope that you come to visit again soon. We offer the perfect venue for a family getaway...indoor/outdoor pools, mini-golf, arcade and several fantastic restaurant options. We look forward to hosting you again soon.

Sincerely,
Sarah Lewis
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corpus Christi, United States
1 review
2 of 5 bubbles Reviewed June 22, 2014

The front desk staff did not answer the phone at night, leaving us stranded at the train station. We called 3 times before someone would answer the phone. I told the front desk person to call us a taxi and call my cell phone to confirm. No call back. We walked to a bar after hours and found a manager staying late counting the register. He called and got a taxi. The night staff at the hotel were totally incompetent. I had four young ladies in their 30's with me.

  • Stayed June 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Douglas O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarah L, Front Office Manager at Hilton Chicago/Indian Lakes Resort, responded to this review, July 3, 2014
I am so sorry for the impression that you have of our hotel's night staff. This is certainly not a typcial representation of our hotel associates, espcially our overnight staff. Thank you very much for bringing the matter to our attention so we can address that issue and correct it.

Thank you very much for your review

Sincerely,
Sarah Lewis
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Chicago/Indian Lakes Resort

Property: Hilton Chicago/Indian Lakes Resort
Address: 250 W Schick Rd, Bloomingdale, IL 60108-1228
Phone Number:
Location: United States > Illinois > DuPage County > Bloomingdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Bloomingdale
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Chicago/Indian Lakes Resort 3.5*
Number of rooms: 308
Official Description (provided by the hotel):
Experience premiere service and accommodations Chicago Resort style at the Hilton Chicago/Indian Lakes Resort. Located 30 minutes from downtown Chicago and O'Hare International Airport, we're perfectly located for both business and leisure travel. Situated on 260 acres of stunning grounds, offering access to the Championship Blackhawk Trace Golf Course with three 9-hole layouts and a one of a kind island green. Hotel guests can choose between five on-property restaurants, ranging from bars to contemporary high-end cuisine. The resort offers an impressive 50,000 total sq/ft of meetings/events space, ready to host your next business meeting or memorable, unforgettable wedding. Relax at either our indoor or outdoor swimming pool, or stay fit in our fully equipped fitness center. Treat yourself to a spa treatment in our fully renovated Resolution Spa and Wellness Center. ... more   less 
Reservation Options:
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Also Known As:
Hilton Chicago/Indian Lakes Hotel Bloomingdale
Hilton Hotel Bloomingdale
Indian Lakes Hotel
Indian Lake Resort Bloomingdale

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