This was my second stay at the Hilton Chicago/Indian Lakes Resort, so I knew what to expect. I stayed 3 nights for a business conference, at the conference rate--a modest discount off rack rate. Internet was included. Parking was free. Unique design/architecture, and I'll point out that the bar in the lobby is well-enclosed, muffling the sometimes raucous crowd within. Unlike a previous reviewer, my conference at the hotel experienced no leaking rainwater (it did rain), so the problem is not so prevalent.
Check-in was easy and fast. I was assigned a high room with a golf-course view. The room was spacious, the beds very comfortable with high-quality natural-fiber sheets, and climate control worked perfectly. For some reason the sliding doors had been removed from the closet area, but as it was opposite the sink, this did not substantially detract from the room appearance. Unfortunately the toilet endlessly cycled (silent drip, followed by tank-refill) and was so loud that I had to close the bathroom door at night to sleep. Otherwise, the bathroom was functional, if small-ish. Towels were very large, perfectly clean, and very absorbant. Liquid amenities were pleasant and good quality. Soap was very nice. The wall covering was in good condition, and the carpet appeared clean but was clearly aging. My only substantial complaint is that on one day housekeeping left the used towels on the floor (but did replenish the supply), and on another day housekeeping left my read-newspaper scattered around the floor.
I need to comment about the food: I had a Parfait for breakfast at the hotel restaurant (Master's Club). It arrived in a tall, narrow glass, and looked beautiful. Unfortunately, the dining room management does not stock long spoons, and it was impossible to eat more than the top third of the parfait. Apparently the kitchen does not know about this problem, or does not care. I did ask for a longer spoon, and was told they don't have them, but I could be given a cereal bowl to dump the parfait out into. Seriously! As if parfait is at all appealing when piled in a lumpy glob resembling vomit. I would have refused it and sent the parfait back to the kitchen if I was not pressed for time. This kind of lazy/incompetent dining room management needs to be addressed.
The buffet dinner served at my conference by the hotel was varied, attractive, and well-proportioned. Unfortunately it was precisely what I and a few colleagues had for dinner the night before at Olive Garden, and the Olive Garden was better. We were also served box lunches, which were moderately adequate, but by the third day I was tired of veggie wraps. They need to get some variety.
I hope that by next year's meeting things will be better.
- Official Description (provided by the hotel):
- Rest your eyes on the lush grounds of Hilton Chicago Indian Lakes, set on 260 acres in DuPage County. Located just 28 miles from downtown Chicago and 30 minutes from O’Hare Airport, this hotel blends the comfort of hospitality with the vast landscape of the Midwest prairie. Experience the balance of Chicago-cosmopolitan and natural vistas in an iconic setting offering oversized guest rooms, scrumptious dining options, free shuttle within 3 miles and the great amenities our guests expect. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Groupon, Hilton Hotels Direct, Booking.com, Expedia, Priceline, Hotwire, Travelocity, Hotels.com, TripOnline SA, Cancelon, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hilton Chicago Indian Lakes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Chicago/Indian Lakes Hotel Bloomingdale
- Hilton Hotel Bloomingdale
- Indian Lakes Hotel
- Indian Lake Resort Bloomingdale