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“Feb 2013”

Country Hearth Inn - Benton
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Country Hearth Inn - Benton
Ranked #1 of 2 Hotels in Benton
Nashville, Tennessee
Level 3 Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Feb 2013”
Reviewed February 27, 2013

2/19 The lobby seem quite dated. Mary that checked me in was very pleasant. Mary added my Wyndham rewards information to the record.
Room 311 was very clean. The bed is the best I've experienced in the 4 months of staying in budget motels for this project. Room 311 Sheets, blanket and

comforter smelled very fresh. Pillows were good too. Pleasantly surprised with the room. Refrigerator in the room, but no microwave.
Negatives with the room was(1) the height of the flat screen tv. Could not see it while in bed. (2) at 5'11", the shower head was at the back of my neck.

2/22 Checkout with Mary was quick and painless although my name was spelled incorrectly even though they had my drivers license and credit card.

2/25 I had to wait 3 min. for the male Indian registration desk person. He made no apology and was not very helpful. I think I interupted his TV watching. Since

I had to ask Mary last week to add my Wyndham rewards number to the reservations I did the same with him. He just barked that it was automatic because of my name.

We will see upon checkout. The phone in the lobby they said to use was not working.
This week I'm closer to the lobby in Room 307 and you can smell cigarette smoke in the hall, despite signs on the door that it's a non smoking facility under

Illinois state law. No refrigerator or microwave in the room. Still disappointed it the fact that I have to move furniture to find somewhere to plug in my laptop,

then have to unplug it to plug in my phone charger. Fortunately I knew from last week's stay that the internet password is written on the key enveolope (thank you

Mary) because the front desk guy never offered that information.
The desk in this room is wobbly and the cushions don't match on the sofa. Hairs in the bathoom sink. Toliet paper in the peep hole in the door. Have to

slam the door or put all your weight against the door to make it latch shut.


2/26 Checked my online banking to see how much authorization they obtained, and they have held up my account for $23 more than the anticipated charges on the room.

2/27 Check out. Upon receiving my folio, my name was mispelled and doesn't match either my drivers license or credit card. I'm sorry that may be the way Indian's

spell it, but not in this country. Also, my Wyndham rewards is not listed on the invoice. I was told that they could not add this information at this time. He

wrote down my name and Wyndham number, we will see if it gets credited or if I have to fight it. The clerk at check out was very nice. I mentioned that the guy at

check in was rude and the clerk agreed with me.

Room Tip: If you need a refrigerator, you must specifically ask.
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ransking_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
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  • English first
  • Any
English first
Level 4 Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 26, 2012

My husband and I stayed at the Super 8 Benton West City last week. We were on vacation visiting friends in the area. As far as the room went it was clean and handicapped accessible but the walls were very thin and my husband had an issue with the seat in the shower. The shower seat was not the easiest for him to get onto and the spaces between the slats on the seat were far enough apart that he was pinched when he tried to get out of the shower. I had to help him out getting on my knees to see what was happening. If and when we go back we will know to put a towel down on the seat first. As to the thin walls. I could hear the people next door to us watching t.v. and getting up at 5:30 in the morning to go hunting. They also had there t.v. on loud enough that I could hear it at around 12:30am saturday morning. I called the front desk and the t.v. volume went down, however I could hear there phone ring when the desk called over to that room and then she called me back to say it was done. This made me a bit uncomfortable as these people now know who complained in the first place. There were no other noise issues. The super 8 does have a continental breakfast. It was very small just toast cold cereal, oatmeal packets all flavored and cinnamon rolls. I have to say that the cinnamon rolls were my breakfast of choice every morning. They were very good. I believe they also had toaster waffles and of course coffee. Overall the super 8 Benton West City was adequite. We had a room to go back to at the end of the day when we were tired from visiting. It was clean and the bed was king size and comfortable. I wasn't expecting the room to be luxorious so I was good with it and when the noise stopped it was even better.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hillbillyhoya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Hearth Inn - Benton

Property: Country Hearth Inn - Benton
Address: 711 W Main St, Benton, IL 62812 (Formerly Econo Lodge Benton)
Location: United States > Illinois > Benton
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Benton
Price Range (Based on Average Rates): $
Hotel Class:2 star — Country Hearth Inn - Benton 2*
Number of rooms: 44
Official Description (provided by the hotel):
Discover Benton, Illinois and all it has to offer, whether staying for business, pleasure, or just passing through at the Country Hearth Inn Benton. Ideally situated only a few miles from Morthland College and downtown Benton, our hotel is conveniently located off Highway Illinois 14 on West Main Street. We are near local attractions such as Franklin County Garage 1910 Museum, I 57 Drag Strip, and Wayne Fitzgerrell State Park. Our property offers a guest laundry facility, so you can keep your clothes and belongings fresh during your stay. Pets are welcome, restrictions and charges apply. Start your work or sightseeing day in fine form with a free cup of coffee or continental breakfast. Whether you're traveling for business or pleasure, stay connected with our free Wi-Fi available throughout the property. Our staff will work with you to ensure your stay with us runs smoothly down to the last detail. Each of our 40 guest rooms feature the ambiance of home luxuries such as free Wi-Fi, microwave, mini-fridge, coffeemaker, hairdryer, 32 inch flat panel cable TV, HBO, ESPN, table with chairs and alarm clock radio. Country Hearth Inn Benton is your best choice within the county seat of Franklin County, Illinois. We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, sightseeing, wildlife activities or simply passing through on your way to Chicago or Champaign. At Country Hearth Inn Benton our goal is to provide our guests a great experience, not just a place to stay. At Country Hearth Inn Benton, Expect More. Get More. ... more   less 
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Also Known As:
Super 8 Benton
Super Eight Benton
Benton Super 8
Benton Super Eight

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