2/19 The lobby seem quite dated. Mary that checked me in was very pleasant. Mary added my Wyndham rewards information to the record.
Room 311 was very clean. The bed is the best I've experienced in the 4 months of staying in budget motels for this project. Room 311 Sheets, blanket and
comforter smelled very fresh. Pillows were good too. Pleasantly surprised with the room. Refrigerator in the room, but no microwave.
Negatives with the room was(1) the height of the flat screen tv. Could not see it while in bed. (2) at 5'11", the shower head was at the back of my neck.
2/22 Checkout with Mary was quick and painless although my name was spelled incorrectly even though they had my drivers license and credit card.
2/25 I had to wait 3 min. for the male Indian registration desk person. He made no apology and was not very helpful. I think I interupted his TV watching. Since
I had to ask Mary last week to add my Wyndham rewards number to the reservations I did the same with him. He just barked that it was automatic because of my name.
We will see upon checkout. The phone in the lobby they said to use was not working.
This week I'm closer to the lobby in Room 307 and you can smell cigarette smoke in the hall, despite signs on the door that it's a non smoking facility under
Illinois state law. No refrigerator or microwave in the room. Still disappointed it the fact that I have to move furniture to find somewhere to plug in my laptop,
then have to unplug it to plug in my phone charger. Fortunately I knew from last week's stay that the internet password is written on the key enveolope (thank you
Mary) because the front desk guy never offered that information.
The desk in this room is wobbly and the cushions don't match on the sofa. Hairs in the bathoom sink. Toliet paper in the peep hole in the door. Have to
slam the door or put all your weight against the door to make it latch shut.
2/26 Checked my online banking to see how much authorization they obtained, and they have held up my account for $23 more than the anticipated charges on the room.
2/27 Check out. Upon receiving my folio, my name was mispelled and doesn't match either my drivers license or credit card. I'm sorry that may be the way Indian's
spell it, but not in this country. Also, my Wyndham rewards is not listed on the invoice. I was told that they could not add this information at this time. He
wrote down my name and Wyndham number, we will see if it gets credited or if I have to fight it. The clerk at check out was very nice. I mentioned that the guy at
check in was rude and the clerk agreed with me.
- Official Description (provided by the hotel):
- Discover Benton, Illinois and all it has to offer, whether staying for business, pleasure, or just passing through at the Country Hearth Inn Benton. Ideally situated only a few miles from Morthland College and downtown Benton, our hotel is conveniently located off Highway Illinois 14 on West Main Street. We are near local attractions such as Franklin County Garage 1910 Museum, I 57 Drag Strip, and Wayne Fitzgerrell State Park. Our property offers a guest laundry facility, so you can keep your clothes and belongings fresh during your stay. Pets are welcome, restrictions and charges apply. Start your work or sightseeing day in fine form with a free cup of coffee or continental breakfast. Whether you're traveling for business or pleasure, stay connected with our free Wi-Fi available throughout the property. Our staff will work with you to ensure your stay with us runs smoothly down to the last detail. Each of our 40 guest rooms feature the ambiance of home luxuries such as free Wi-Fi, microwave, mini-fridge, coffeemaker, hairdryer, 32 inch flat panel cable TV, HBO, ESPN, table with chairs and alarm clock radio. Country Hearth Inn Benton is your best choice within the county seat of Franklin County, Illinois. We offer ideal accommodations and location whether you are in town for entertainment, music and food festivals, sightseeing, wildlife activities or simply passing through on your way to Chicago or Champaign. At Country Hearth Inn Benton our goal is to provide our guests a great experience, not just a place to stay. At Country Hearth Inn Benton, Expect More. Get More. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Sabre Hospitality Solutions, Hotels.com, Expedia, Priceline, Orbitz, Travelocity, Hotwire, Cheap Tickets and Cancelon so you can book your Country Hearth Inn - Benton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Super 8 Benton
- Super Eight Benton
- Benton Super 8
- Benton Super Eight