On Aug 4, i called for a reservation for one night on Saturday, Aug 7. I asked for a non/smoking room, two queen beds, for 2 people and on the first floor. Conf #171639189 . this was confirmed by Amber on the telephone.
Aug 7, 2010 checked in Super 8 Twin Falls, Id (8pm Idaho time) by Stephanie.. She gave me the key and I noticed that we were on the 3rd floor (#310) I told her I was confirmed to have 1st floor and have two knee replacements and could not make the stairs (you have no elevator)She kept insisting that it was not on the computer. I was told that I could have asked for a handicapped room. Why when I asked for 1st floor.
When leaving the next morning, the mgr. was at the desk. I told her about my knees, also have a pacemaker and get short of breath. she asked if stephanie tried other ways.
No, she just stood her ground and said not on computer. there was no problem with the room other than it was on the third floor. Very clean and quiet. I will stay there the next time we are in the area but will make sure I speak to someone with a brainMore
- Free Wifi
- Free Parking