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“Always Excellent” 5 of 5 bubbles
Review of BEST WESTERN PLUS Twin Falls Hotel

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BEST WESTERN PLUS Twin Falls Hotel
Ranked #5 of 14 Hotels in Twin Falls
Certificate of Excellence
West Yellowstone,MT
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Always Excellent”
5 of 5 bubbles Reviewed March 10, 2014

Have been staying at this hotel for past eight years and have always been treated good. They have went out of there way to accommodate me and my family. The pool is open 24 hours and is always clean and comfortably warm. I would encourage all to stay at this Hotel when in Twin Falls.

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank AVISwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy P, General Manager at BEST WESTERN PLUS Twin Falls Hotel, responded to this review, March 29, 2014
Thank you so much for taking time out of your busy day to write a review for us, and WOW thank you for the GREAT compliment!!!

Amy Perkins
GM
1-208-736-8000
13059@hotel.bestwestern.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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702 reviews from our community

Traveler rating
    343
    261
    69
    18
    11
See reviews for
256
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110
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
United States
1 review
4 of 5 bubbles Reviewed March 9, 2014

The pool is open all night ! every Hotel should do this . don't have to worry about it closing if you check in late and go have dinner , still time to relax at the pool . Nice place , and good price .will stay there again for sure . clean rooms and great breakfast .did i mention warm cookies .

  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Gina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy P, General Manager at BEST WESTERN PLUS Twin Falls Hotel, responded to this review, March 29, 2014
Thank you for the GREAT review, we do appreciate your business and hope to see you again!!!!!

Amy Perkins
GM
1-208-736-8000
13059@hotel.bestwestern.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Osoyoos
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed March 7, 2014

While having stayed at this property before and being very satisfied, we were not prepared for our stay this time. we were greeted curtly and when we saw our room position, began to lose respect. we were put in the last room second floor away from elevator being seniors was not a good walk. The room needed attention in the bathroom faucets not working, closet doors not working and the floor very dirty.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Robert.mr B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy P, General Manager at BEST WESTERN PLUS Twin Falls Hotel, responded to this review, March 10, 2014
I am truly sorry for the stay you experienced with us here in Twin Falls. I will take care of all the issues you incountered. I would like you to know that we are currently going into all the rooms and doing any and all maintenance, and or housekeeping issues we have. We are also replacing the closet doors that we have in a hand full of rooms. I do hope that you continue to stay with us here at the Twin Falls Plus Best Western.

Thank you,
Amy Perkins, GM. 1-208-736-8000, 13059@hotel.bestwestern.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Penticton, Canada
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 5, 2014

We stayed at the Best Western on our way through Idaho. The hotel staff was great from the time we went into register, through to our checkout. The room was clean, nicely appointed and had free internet that was quite acceptable in terms of speed. Breakfast was terrific.

  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank WayneO604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy P, General Manager at BEST WESTERN PLUS Twin Falls Hotel, responded to this review, March 10, 2014
Thank you so much for taking time in writing a review for us, and WOW thank you for the GREAT compliment!!!!

We hope to see you in the future.

Amy Perkins,
GM
1-208-736-8000
13059@hotel.bestwestern.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mammtoh lakes, United States
2 reviews
4 of 5 bubbles Reviewed February 23, 2014

I used this Best Western for 1 night as I was on my way to Jackson Hole. Location is great. Lots of places to eat nearby. I didn't get a chance to use all the services available. But this is a hotel that I will stay if ever I'm Twin Falls again.

  • Stayed February 2014, traveled solo
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Doug C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy P, General Manager at BEST WESTERN PLUS Twin Falls Hotel, responded to this review, March 10, 2014
Thank you for taking time out of your busy schedule to write a review for us, we do appreciate it. We are glad that you enjoyed your stay with us and hope that next time you might have more time to enjoy all the we here at Best Western and Twin Falls have to offer.

Thank You!!
Amy Perkins
GM
1-28-736-8000
13059@hotel.bestwestern.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, Idaho
2 reviews
4 of 5 bubbles Reviewed February 17, 2014

The hotel was clean, rooms were nice. Very pet friendly, we were able to take our little dog to the pool area. Staff was nice. Breakfast was pretty nice but dining staff did not speak much English so if you asked a question you didn't get a proper response. Maids weren't English speaking either. The dog area behind the hotel had a lot of poop. People didn't clean up after their dogs. The only real problem we had was with the key cards opening our room door. We stayed two days and I had to go down to the front desk once a day to have the keys re-programmed. Then it would still take several tries to get the door to open. I would stay there again next time I'm in Twin Falls.

  • Stayed February 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Melissa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy P, General Manager at BEST WESTERN PLUS Twin Falls Hotel, responded to this review, February 22, 2014
Thank you for taking the time in filling out a review on our property, we do appreciate the time out of your day. We believe we have taken care of the key card issue so our guest will not be inconvienced with this any longer. I will have the dog area policed more often, thank you for bringing this to my attention.

Again thank you, Amy Perkins, GM, 1-208-736-8000, 13059@hotel.bestwestern.com.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lehi, United States
1 review
4 of 5 bubbles Reviewed February 13, 2014

abcdefghijklmnopqrstuvwxyz. They have been a good lodging location. - Every thing was ok, nothing exceptional, and nothing bad! Staff is always friendly and helpful. There are at times rif raf hanging out at cars, and on several occassions caught people casing cars or wanting to help carry items in. these people were not staff.

  • Stayed February 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Morgan Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amy P, General Manager at BEST WESTERN PLUS Twin Falls Hotel, responded to this review, February 16, 2014
Thank you for taking time out of your day to write a review for us. I will look into the people casing the parking lot and put an end to it, thank you for bringing this to my attention.

Again thank you,
Amy Perkins, GM, 13059@hotel.bestwestern.com, 1-208-736-8000.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Twin Falls Hotel

Property: BEST WESTERN PLUS Twin Falls Hotel
Address: 1377 Blue Lakes Blvd N, Twin Falls, ID 83301 (Formerly Ameritel Inn Twin Falls)
Phone Number:
Location: United States > Idaho > Twin Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Twin Falls
#3 Family Hotel in Twin Falls
#4 Romantic Hotel in Twin Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Twin Falls Hotel 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Best Western Twin Falls
Twin Falls Best Western

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