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Quality Inn & Suites
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Reviews (324)
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All reviewsroom was cleanchoice hotelsstayed in buildingwafflesmorning breakfastfront desk staffbaconincluded breakfastindoor poollots of restaurantswould stay againnice breakfastroad tripcookiestwo queen bedsin townstaff was friendly
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Reviewed June 18, 2013

The girl wanted to charge my credit card and we didn't want them to. We wanted to pay cash She said it was too late so we said forget it then we will find another hotel to stay at. Then she all of a sudden said it was okay. Not very nice.

  • Stayed: June 2013
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Thank Dhalstad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Quality Inn & Suites, responded to this reviewResponded June 21, 2013

We are sorry you were disappointed with your check in experience. In reviewing the situation, the front desk associate thought she had already authorized your credit card before she was informed that you would prefer to pay with cash. When she realized that the transaction had not been completed, she was able to accept your cash payment with your credit card presented for incidental charges.
Please accept our apology, and we hope that you will stay with us again next time you are in Twin Falls.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2013

We stayed here in May on our way to and from Southern Utah. We were pleasantly surprised by our experience. Great beds, clean fresh rooms, great breakfast, I agree with another reviewer that the pillows are a bit odd, but we always bring our own so that wasn't a problem for us. We requested had a pet room, for which you pay a fee which we expected. Lots of restaurants and stores in the general vicinity. Front desk staff upon arrivals were not terribly enthusiastic but generally accommodating.

  • Stayed: May 2013, traveled with family
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Thank CanadafansPortland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Quality Inn & Suites, responded to this reviewResponded June 21, 2013

Thank you for staying with us recently. We do have an excellent location with lots of restaurants and shopping nearby, and the walking trail to the Snake River Canyon is right across the street. Our housekeepers work hard to insure that our guestrooms are clean and ready for our guests, and I thank you for letting them know that what they do is appreciated. Our front desk associates also work hard to see to our guests' needs, and they promise to smile a little brighter when welcoming our guests. Have a great summer!

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Reviewed June 2, 2013

We stayed twice at this Inn. We stayed on May 23rd and May 29th. The first night we stayed in building B and it was actually nicer than building A, in which we stayed in the 29th. B was actually in some phase of reconstruction.

They were both nice rooms, good beds and lousy pillows. They have about 6 of the poorest pillows that I have every used. They were 20" square and you couldn't keep them under your head, and when you did, your head was on the same level of the mattress.

There were even power strips that you could use for charging phones, ipads and ect. That was a plus. The breakfast was marginal and the space was very limited.


Otherwise everything was pretty good.

  • Stayed: May 2013, traveled as a couple
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Thank Bill C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Quality Inn & Suites, responded to this reviewResponded June 4, 2013

We appreciate you staying with us not one, but twice recently. We have a large variety of rooms at Quality Inn & Suites Twin Falls and are fortunate to have a room to fit almost any guest preference. . The lobby is in Building B, and it was renovated most recently. Building A is our all suite building and all rooms are oversized with a sofabed. A few of the suites in Building A have a bed in a separate room closed off from the seating area. We have whirlpool rooms and accessable rooms in both buildings. Each buiding has it's own indoor pool and whirlpool. We are currently looking at updating our bedding package, including pillows. Have a great summer and we hope to see you again on your next trip through Twin Falls.

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Reviewed May 28, 2013

Stayed here before and have always had a great time. Everyone is so helpful and nice. The janitor or grounds keeper even helped me with my luggage on my way out. Maids always asked if we needed anything else. It is wonderful to have friendly people to deal with when on a trip.

  • Stayed: May 2013, traveled with family
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Thank betcarder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Quality Inn & Suites, responded to this reviewResponded May 30, 2013

Thank you so much for taking the time to post your kind comments about our hotel. We'll be looking forward to seeing you again soon. Have a great summer!

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Reviewed April 29, 2013

We stopped on our way from Seattle to Las Vegas in Twin Falls, ID. The Quality Inn was clean and very affordable and not too far off our route. We found a coupon in a local travel magazine that got us a king room for $64. Room was just what we needed. They have a free breakfast from 6am to 10am. Pleanty of choices but low carb choices are minimal (typical for these types of offerings).

Room Tip: Call ahead or get there early to get the best choice, although in April there were pleanty of choices.
  • Stayed: April 2013, traveled as a couple
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Thank John N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kellee T, Director of Sales at Quality Inn & Suites, responded to this reviewResponded May 1, 2013

Thank you for staying with us recently and for taking the time to post. We appreciate your feedback and comments, and hope you will stay with us again on your return trip.

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