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“LOUD heating unit in our room!”

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Hilton Garden Inn Twin Falls
Ranked #3 of 14 Hotels in Twin Falls
Certificate of Excellence
Boise, Idaho
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“LOUD heating unit in our room!”
Reviewed January 16, 2012

This was our second time staying here in a year and while the hotel remains extremely clean, the heating unit in our room (230, I think) was incredibly loud. Every time it kicked on there was this tremendous squeal....not good! We couldn`t move to another room because they were sold out due to the huge gymnastics tournament in town. When we checked out we were not offered an apology about the inconvinence or even a free breakfast coupon. Surprised me too, because the gal seemed polite enough but for some reason didn`t seem to much care that we only got about three hours sleep. I like the property and may look someplace else to stay next year when we head back to Twin Falls for our daughters gymnastics meet. I will say the night bartender was friendly and was on top of things throughout the night. I just wish the hotel would have done something about the terrible nights sleep we got.

Stayed January 2012, traveled with family
Helpful?
1 Thank all8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Cleanliness
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English first
Salt Lake City, Utah
2 reviews
Reviewed October 14, 2011

Traveled to Twin Falls, ID to visit family and we (5 adults) stayed at the Hilton Garden Inn and the hotel is beautiful (opened May 2009). We were initially planning to stay next door at the La Quinta but they would not provide an extra roll-away bed for our 5th person which would have doubled the cost (the roll-away bed was actually not bad comfort wise).
The hotel is located next to the impressive Snake River Gorge so you can get a great view if you get a top floor, north facing room. There is also a trail leading from the hotel, down along the gorge and I suggest you check it out for a nice short morning walk.
The hotel is very new looking and well kept. Rooms are excellent, big, tall ceilings, nicely furnished, and widescreen HDTV. You get your own microwave and refrigerator which is handy. The pool/hot tub area are great too as is the gym.
Take note that breakfast is NOT complimentary. There is a small restaurant downstairs with a full breakfast menu. You can purchase a complimentary style breakfast for a minimal additional charge or you can get the full restaurant-style hot breakfast (made to order and very delicious) for $10 per person.
When we arrived at the hotel there was a mistake and we were sent to an already occupied room. Even so, the wonderful and friendly staff notified us quickly before we walked in and embarrassed ourselves and were generous enough to promptly fix the error. Furthermore, they even provided all 5 of us a free hot breakfast (a $50 value) due to their error.
You won't be disappointed with this hotel!

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank StarFanMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Alabama
Level Contributor
63 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 7, 2011

We made a last minute decision to stay in Twin Falls and chose the Hilton Garden Inn. It is a new property in a great location. Convenient to shopping and dining. Speedy check-in; plenty of free parking; great room; clean.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank PickyEater31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level Contributor
77 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 397 helpful votes
Reviewed October 6, 2011

My family recently stayed here after coming back to Twin for our class reunion. This is a great addition to Twin Falls. The rooms are very spacious and the bathrooms are nice. The location makes it necessary to have a car, but you pretty much need a car for any hotel in Twin Falls. Lots of free parking. A new restaurant has opened fairly close to the hotel - I believe it is called Elevation 438 ?- and it was excellent. Gorgeous view of the canyon. The front desk people were all very professional. The restaurant does serve breakfast - we didn't try it but heard it was good, and does serve a dinner in the evening. The only negative - and it certainly was not the hotel's fault - is that I find it fascinating that people will stay in a hotel and think it is cute for their kids to have races up and down the hallway when they have nothing else to do - yelling and screaming the whole way with the parent's deciding who is the winner!

  • Stayed September 2011, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Colleen_travelqu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jefferson, Georgia, USA
Level Contributor
29 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 5, 2011

This is a nice, new Hilton Garden Inn. For the priced paid, this place was great. The hotel is exactly what you would expect from a new HGI. No complaints...

  • Stayed October 2011, traveled as a couple
    • Value
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Helpful?
Thank dawgpilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandia Park, New Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 29, 2011

We loved this hotel during a 17-day road trip. The lobby is polished stone and elegant but the atmosphere is friendly. The room was beautiful, quiet and complete. The option to have a custom-made breakfast included beyond the usual "hot buffet" was very nice, with one of the prettiest breakfast areas I've ever come across.

  • Stayed September 2011, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank WriterMs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
milpitasca
Level Contributor
493 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
Reviewed September 22, 2011

This is a new property (2 years old) and is a delight for the senses. The high, open-beam lobby and adjacent bar/restaurant area are very pretty and welcoming. Room was comfortable and a/c worked well even in100 degree weather. Room desk staff was friendly and efficient. There was some type of incentive to eat in their restaurant and we decided to do that after driving all day, plus it was HOT! Dinner was fast, tasty, with very friendly service. Breakfast was included and it consisted of cooked to order eggs, pastries, juices, fresh fruits, yogurts, cereals, coffee/tea, etc. Zero complaints and only praises.

  • Stayed July 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alicerabbit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Twin Falls

Property: Hilton Garden Inn Twin Falls
Address: 1741 Harrison St N, Twin Falls, ID 83301-5396
Phone Number:
Location: United States > Idaho > Twin Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Twin Falls
#3 Romantic Hotel in Twin Falls
#4 Family Hotel in Twin Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Twin Falls 3*
Number of rooms: 107
Official Description (provided by the hotel):
107 Sleeping rooms, located just five minutes to Shoshone Falls. We have a restaurant on site serving breakfast and dinner. ... more   less 
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Also Known As:
Hilton Garden Inn Twin Falls Hotel Twin Falls

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