Professional flight crew, booked rooms & arrived around 12:30. Were told no rooms available, so we went to get lunch.
Came back around 3pm (when they told us to come back & rooms would be ready), and rooms were...you guessed it...not ready. They said maybe 30 minutes or so, so we waited in the lobby. 45 minutes later, we asked & they were still not ready. Although apologetic, it was 4:15pm before we decided to call around to other hotels.
First one I tried had immediate rooms available. No problems checking in there. Staff of Clarion were apologetic, but didn't make an effort to call me or update me, or offer to put me up somewhere else.
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- Also Known As:
- Clarion Hotel Pocatello
- Holiday Inn Pocatello
- Pocatello Holiday Inn