Had come to Orofino for a funeral. We picked the Helgeson because we had dogs. The room we had was so so, Kitchen not furnished at all except for coffee maker. They put us next to a group of young men who were there to PARTY and fish. The men were noisy and very loud(walls are paper thin) and of course drunk. We complained the first night about 2:00-2:30am and nothing was done. We went to the funeral (of my long time boyfriend) very tired. We had traveled from Seattle and did not arrive until (9-9:30 the night before). After a very emotional and exhausting day we came back to our room for the night to sleep and get ready to travel all the way back to Seattle the next day. What a surprise...the "men" in the room next to us were at it again. We called the desk again, this time about 3:00am..Now they offerred to move us. We declined as it was the middle of the night etc...When we checked out, the girl at the desk giggled when I voiced my complaint for the 3rd time. "I'm sorry " she said. Turns out they know these fellas, they know them by name they come there ALL the time to PARTY and fish!! This whole experience was on my mind since June. I wrote a letter to the hotel stating everything as above. Awhile later (weeks) I got a call from a "manager" who left a message saying she did not approve of the way things were handled and wanted to talk with me. I could not make out what she said her name was but, I did call the hotel hoping someone would know who she was. Alas to no avail.. I also emailed again, trying to find the woman. No one answered my email and to this day Dec.22nd 2009 I have had no satisfaction. No wonder they are #3 out of 4 hotels in Orofino. They should be #5. I had told them I would email The BBB, Angies list and maybe the state atty. general. I guess this is as good a place as any to start.
- Also Known As:
- Helgeson Place Hotel Suites Orofino, Idaho