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“Horrible costomer Service”
1 of 5 bubbles Review of Motel 6

Motel 6
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Motel 6
Ranked #7 of 7 Hotels in Moscow
Battle Ground, Washington
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Horrible costomer Service”
1 of 5 bubbles Reviewed February 25, 2013

I stopped there 5 pm looking for a room for one night Feb. 20th on a Wednesday, I asked the women at the front desk if she had a room available. There was only two cars in the parking lot. She said yes but it will be more than usual because it is Jazz Fest. I asked how much is a room? She said probably more than you want to pay. And I said how much is that. At that point I would have paid the $129 or $139. I don't remember what it was. But I left and went down the road to the University Inn where They acted happy to see me and give me a room.

Room Tip: Go somewhere else
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  • Stayed February 2013, traveled on business
    • Value
    • Service
Helpful?
3 Thank Brenda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 reviews from our community

Traveler rating
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    12
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    20
See reviews for
15
9
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
moscow idaho
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed February 18, 2013

I stayed six nights had to move rooms three times cable bites was all wavey and unclear wi fi was slow and front desk refused to bring a remote that worked with my tv ..... then jumped my rates from 34 a night to 130 ended up moving to a different hotel . I would not stay here again .

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vince c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed September 5, 2012

This is clearly a very low budget hotel and that is fine in many cases. But there is no excuse for a lack of customer service. The woman I dealt with was very rude and there is no way I would want to actually stay at this place. I have also spoken to other travelers who have stayed there (when everything else in town was booked) and they found it to be worse than you would expect at that price point.
Stay away unless you really really need a place to sleep!

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wormtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed August 23, 2012

Our stay at the Palouse Inn was fine... Room was clean, Bed were OK. We just needed a place to sleep before heading back home after moving our son to College. When you check out, Just don't forget anything in the room and ask them to send it back to you.... I had forgotten my pillow in the room, and had asked that they send it to me. (I have a bad habit of this) One would think that they would send it back using an affordable method... Say USPS One Rate box?? Oh no.... I received my pillow 11 days later by UPS with a receipt inside the box showing MY credit card was used at the local UPS Store to pay the $12.29 shipping plus fuel surcharge, delivery area charge and a processing fee for a total of $19.34 then a $2.50 charge for a box!! That brought the grand total to $21.99!! I don't mind paying for my mistake leaving my pillow, but it would have been 1/2 the price to go to the post office!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 19, 2012

Good was had a small frig and location in respect of UoI. But so are all other hotels in Moscow.
Bad-- pool side room was always damp. Beds are hard and sheets are like sleeping between two shower curtains. Most plug ins are worn so nothing stays plugged in. Hair dryer quit, told house keeping and front desk but never fixed. I kept hearing the word sorry from staff. Breakfast was on a table in small front desk area with no table and chairs to sit down, so take it back to room to eat. We will not stay again here when visiting daughter.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bezz48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wenatchee, Washington
Level Contributor
77 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed August 16, 2012 via mobile

Stayed at this inn twice this past year, the second time out of necessity only. The beds are uncomfortable, the bathrooms dirty, the walls thin and the place noisy. The free breakfast is a joke. Better than sleeping on a park bench, but barely. If it's a last resort, at least the AC works somewhat.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jjmurray23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed August 12, 2012

First, they gave us a room that a guest was still occupied. No big deal, switched to new room. Second room, infested with fleas. I have a disability and travel with an assistance animal. Spent almost 45min cleaning her off. Reported problem and was assigned another 'pet'room. No way was I taking my dog into another dirty room. They refused us a regular room. Demanded papers to prove she was a service dog. All illegal to do. Spoke to the manager, who kept changing her story, I couldn't keep up. Offered a non-pet room but would have to charge a $150 deposit for that room. When that was not okay she said they were full and could not accomodate us.

  • Stayed August 2012, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Motel 6

Property: Motel 6
Address: 101 Baker Street, Moscow, ID 83843 (Formerly Palouse Inn)
Location: United States > Idaho > Moscow
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 Hotels in Moscow
Price Range (Based on Average Rates): $
Hotel Class:2 star — Motel 6 2*
Number of rooms: 109
Reservation Options:
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Also Known As:
Palouse Hotel Moscow
Motel 6 Moscow, Idaho

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