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“Best HIE I've ever stayed at!”

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Holiday Inn Express & Suites Boise West - Meridian
Ranked #5 of 11 Hotels in Meridian
Certificate of Excellence
Reviewed August 29, 2013 via mobile

Property is new, clean, and conveniently located. Pool is open 24 hours which was great for my kids when we showed up at 10pm after a long day in the car. Breakfast was the usual HIE version. The general manager came out to greet us and ask how we were enjoying our stay, and even bussed our table for us! If I need a room in the Boise area in the future, it will be here.

  • Stayed: August 2013
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2  Thank Dallas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (110)
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100 - 106 of 110 reviews

Reviewed August 27, 2013

We climbed into bed. We might as well have been sleeping on the floor. That's no exaggeration! Both my husband and I tossed and turned all night, and when we got up were so stiff and sore we both had headaches. Someone needs to find a happy medium between firm mattresses and pillow tops and buy some plush ones to go in this place. To top it all off the biscuits were rock hard and the scrambled eggs were dried into a crystalline hardness at breakfast. The tub was SUPER slippery too. That's a lawsuit waiting to happen. On the plus side the place was super clean and the employees were very nice. Unfortunately that doesn't make up for the rest.

Room Tip: Stay on the top floor so it is quieter.
  • Stayed: August 2013, traveled with family
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Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Boise West - Meridian, responded to this reviewResponded September 11, 2013

Dear Amy S,

Thank you very much for sharing your experience with us. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for.

Please accept our sincerest apologies for we fell below your standards with the bed quality and breakfast choices. We deeply regret that your experience was not what you expected.

It is only through valuable feedback we receive from our valued customers that we would be in a position to know where we go wrong and rectify the circumstances or incidents, in order to ensure that we do not repeat the same in the future. We hope that you give us a chance to change your perception of our hotel.

Sincerely,

Dhan M
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 23, 2013

Befitting better HI Expresses, nice property, staff, amenities & free b'fast, etc. BUT, although easy to see it there just off north side of I-84, confusing to get to from exit & needs better local signage.

Room Tip: Back (north) side away from I'state (but I'state-side rooms aren't that noisy either)
  • Stayed: July 2013, traveled as a couple
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3  Thank GOUTESGO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2013

A little tough to get to, but, well worth winding through an industrial area. We checked in rather late, but the room was clean and nicely appointed. We were in a queen suite and it worked well for the three of us (traveling with husband and adult daughter). This was probably one of the most well thought out rooms we have seen (ability to store luggage under the dresser, etc.) Breakfast the next morning was the typical Holiday Inn Express fare, but, was warm and tasty. We travel on this corridor two or three times a year and will probably stay here again.

  • Stayed: August 2013, traveled with family
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2  Thank cariboukb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013

After a long, long drive, we arrived at this hotel. It was clean, open, and there was a full batch of warm chocolate chip cookies to greet us. Pamela and Jonathan were absolutely fantastic in helping us resolve a problem with our room. One of the breakfast staff (didn't catch her name) talked to each of us, asking how breakfast was. It was these little, personal things that really stood out in making this a wonderful stay!

  • Stayed: July 2013, traveled as a couple
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2  Thank TravelGal2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2013

This is by far the most modern and updated Holiday Inn Express I have visited. As an IHG Rewards Platinum member, they went out of their way to make me and my expectant wife feel welcome. I requested a late checkout of an hour because of the wife's morning sickness and they offered to let me stay up to 3 hours without a blink. Impressive service at all levels. The room was so nice, clean, and updated as well. The pool was spacious, however, quite a chilly water temperature but the Jacuzzi took the chill off nicely. I will definitely be returning for a future stay in Meridian/Boise.

Room Tip: King Suite
  • Stayed: July 2013, traveled with family
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2  Thank steveinspfork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2013

Very impressed with the facility and management. Rooms were spacious and quiet, and the pool area was really nice for an HIE. The staff were out-of-their-way friendly. This is a great place to stay, and not that hard to get to. Our only complaint is the lousy fake cheese omlettes that almost every HIE seems to serve.

Stayed: July 2013, traveled with family
3  Thank a h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Boise West - Meridian

Address: 2610 E Freeway Dr, Meridian, ID 83642-4730 (Formerly Comfort Suites)
Phone Number:
Location: United States > Idaho > Meridian
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Meridian
#8 Business Hotel in Meridian
Price Range: $112 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Boise West - Meridian 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
New in late 2012, the Holiday Inn Express & Suites Boise West – Meridian hotel, is the latest in contemporary design and modern styling. Conveniently located off, I- 84,, we’re a short distance to downtown Boise, Boise State University (BSU), St. Luke’s Meridian Medical Center, and The Boise Airport,. Guests will appreciate our close proximity to a variety of restaurants, outlet shopping, and entertainment.Our modern, sophisticated design offers 100% non-smoking all suite accommodations and a plethora of amenities such as spacious guestrooms featuring a separate living space, microwave, refrigerator, sofa bed, and luxurious new bedding. Select suites feature a fireplace, private whirlpool, and separate bedroom. Your experience will be further enhanced with a deluxe hot breakfast, board room, fitness area, indoor pool, whirlpool and business centers.Our opportune location places you within minutes to Zoo Boise, Idaho Aquarium, Roaring Springs Waterpark , Wahooz Family Fun Zone, Basque Museum and Cultural Centre, Bogus Basin Mountain Recreational Area, Boise Art Museum, Discover Center of Idaho, Idaho State Historical Museum, Idaho Museum of Military History, Old Idaho Penitentiary, Taco Bell Arena, Qwest Arena, World Center for Birds of Prey, and Warhawk Air Museum.Local businesses in Treasure Valley include Micron, Albertson’s, J.R. Simplot, Scentsy, Blue Cross of Idaho.So Stay Smart®! ... more   less 
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Also Known As:
Comfort Hotel Meridian
Comfort Suites Meridian
Meridian Comfort Suites
Holiday Inn Express & Suites Boise West - Meridian Idaho

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