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“Decent Motel With Friendly Service”

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Inn America Lewiston
Ranked #6 of 13 Hotels in Lewiston
Reviewed June 23, 2013

This motel is a decent choice for a budget traveler. It offers a clean room with dated but well-built furnishings, quietness and basic comforts. The front desk staff are friendly and helpful. But this property seems a bit aged and was probably another hotel before. If you are looking for a no-frills but overall comfortable experience slightly above your basic motel, this is good option.

PRO's
- Reasonable price
- Friendly front desk staff
- Well built room furniture

CON's
- Outdated decor

  • Stayed: June 2013, traveled with family
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Thank Travelsavvy888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innamerica, General Manager at Inn America Lewiston, responded to this reviewResponded July 8, 2013

Thank you for your wonderful comments about our service. We are continually trying to improve our hotel and appreciate any feed back we receive. We are in the process of making improvements with our breakfast and I will bring the issue of the mattress pads to the attention of our housekeeping department.

Sincerely,
Leesa Pyle
General Manager
Inn America
702 21st St
Lewiston, ID 83501
208-746-4600

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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149 - 155 of 200 reviews

Reviewed June 19, 2013

Reserved online and called to cancel. Cheerfully confirmed that I was all set, and then went ahead and charged us for a full night's stay as a no-show. Very underhanded and unwilling to fix the issue that they caused.

  • Stayed: June 2013, traveled with family
    • Service
Thank 20Happy_Travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innamerica, General Manager at Inn America Lewiston, responded to this reviewResponded July 8, 2013

We would like to apologize for the confusion of our website. however when you book online you unfortunately have to cancel online, If the hotel does not receive this cancellation from the website we automatically charge the credit card. If you could please contact us here at the hotel we will try to take care of this issue.

Sincerely,
Leesa Pyle
General Manager
Inn America
702 21st St
Lewiston, ID 83501
208-746-4600

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013 via mobile

Stayed one night in an 1 queen room. We always check room before checking in it was very clean. Mattress had a full-sized mattress pad, it left a 6" space on both sides from edge. We took it off cause it would have been uncomfortable. I took it to front desk and lady went back & found us another pad. It wouldn't fit so took it back & she found another one, perfect fit. Third time a charm. Lady at front desk was very nice about all that. Breakfast was kind of slim. They cut lg muffins in fourths then wrap in plastic wrap but they do have waffles. Need colored washcloths for removing makeup. Slow internet other than that nice clean room.

  • Stayed: June 2013
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Thank Larath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innamerica, General Manager at Inn America Lewiston, responded to this reviewResponded June 20, 2013

I would like to thank you for your comments about our hotel. These suggestions are a great help to us as we like to better ourselves each day with what the guest needs and requests. I love your suggestion about the colored cloths for makeup removal we will definitely consider this request.

Sincerely,
Leesa Boodry
General Manager
Inn America
702 21st St
Lewiston, ID 83501
208-746-4600

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2013

The hotel staff was always very nice and helpful with anything we needed. The room itself was great for our needs during a few days we stayed. (I would suggest a room on the "river side" so that you can look out over the Clearwater River...may need to also ask for 2nd or 3rd floor for best view.) The first day or two was great regarding the maids, but I believe the manager/owner and several of the regular cleaning staff were out over the weekend we were there. We ended up running out of a few items (tp, soaps, kleenex, towels) that normally would have been stocked daily in our room. Again, when I went to the front desk to ask for these items I was helped promptly. I am thinking that this was just a fluke weekend where several "regulars" were out. We noticed a definite difference during the last two days of our stay....much more attentive. Breakfast may be a little sparse for some tastes. (McDonald's is right across the street though, and there is a restaurant with great breakfast in the RedLion across the street.) I noticed comments about the internet, and I would agree that most of the time it was a little slow. We didn't depend on it for our stay, so it wasn't a major deal for us. The beds were fine. I slept well. We kept the curtains shut and the air going and the room stayed very cool (which we prefer...big plus in my book!) We would stay here again.

Room Tip: Ask for room on the "river side" to get a view of the river and the hills. May want an up...
See more room tips
  • Stayed: May 2013, traveled with family
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Thank MREA5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innamerica, General Manager at Inn America Lewiston, responded to this reviewResponded June 20, 2013

I would like to thank you for your comments about our hotel we are continually trying to improve our service and accommodate each guests needs. I want to apologize for the weekend cleaning staff, during your stay, this is not a normal practice and we are currently going through a retraining period within that department.

Sincerely,
Leesa Boodry
General Manager
Inn America
702 21st St
Lewiston, ID 83501
208-746-4600

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2013

Hi gang,
We stayed here 4 days in May 2013 on a golf trip. I had a 3rd floor room, very quiet, get a room on the river side for a good view of the Clearwater River. Lotsa restaurants nearby, within walking distances. Safeway 1/2 mi up the hill (good view, too). Breakfast was limited. The usual sweet rolls, waffles and cereals. Is it necessary to cut the muffins in quarters ? C'mon man !!! Ice machine broken in dining area, advise you to go to the third floor to get ice.... Nice outdoor eating area when the weather is nice. Good place to have a cold beverage and chill out. McDonalds right across the street if you want an alternative breakfast.
Don't leave the Do Not Disturb tag on the doorknob too long like I did, they never checked back and didn't clean for my last nite there. This is a good location to stay when in Lewiston / Clarkston area. (You're definitely in the middle of Lewis And Clark country). Beware of the weird intersection just below the hotel, crazy traffic flow. Downtown Lewiston has some quaint little restaurants, I didn't check out he Clarkston offerings.
Get a fair price, this is a good pace to stay. Friendly staff all around.
Rich

Room Tip: Choose upper floors on the river side for a great view.
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  • Stayed: May 2013, traveled as a couple
    • Value
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Thank Nothreeputts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innamerica, General Manager at Inn America Lewiston, responded to this reviewResponded June 20, 2013

Rich,
Thank you for your comments about our hotel. We would like to apologize for not cleaning your room on the last day this is not a normal practice with our housekeeping department. We are currently in the process of changing our muffins and I truly appreciate your input on this matter.

Sincerely,
Leesa Boodry
General Manager
Inn America
702 21st St
Lewiston, ID 83501
208-746-4600

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2013

For a one night stay it's suitable. The staff is great, no complaints there. However, the water pressure stinks, the wi-fi is slooooow and the pillows are flat (bring your own). Many hotels we normally stay at have a password for their free wi-fi so that outside moochers don't slow them down ( maybe try that IA). We tried to relax by watching Netflix on our iPad and that was not happening at all. Reminded me of the early 90's when streaming was virtually impossible. The breakfast is slim pickings but that's not too big of a deal, rather enjoy the affordable rate than pay more to supplement the meals. And lastly, the coffee maker on the bathroom sink was kind of a gross location to me. I'm aware this isn't a five star hotel and you get what you pay for so I'm not trying to keep people away, just know what to expect and prepare accordingly.

Room Tip: Bring your own pillow
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  • Stayed: June 2013, traveled with family
    • Value
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    • Cleanliness
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Thank Kaschmitter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innamerica, General Manager at Inn America Lewiston, responded to this reviewResponded June 20, 2013

We would like to thank you for bringing these issues to our attention we are continually trying to better the hotel and appreciate your feedback on what you feel should be changed and added.


Sincerely,
Leesa Boodry
General Manager
Inn America
702 21st St
Lewiston, ID 83501
208-746-4600

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2013

I've stayed at the Inn America several times over the years, and overall its a nice place to stay at a reasonable price. The only problem on this most recent stay was that the WiFi was very slow. And the management didn't fix it. :-((

  • Stayed: March 2013, traveled on business
    • Value
    • Location
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Thank TruthWave7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
innamerica, General Manager at Inn America Lewiston, responded to this reviewResponded May 22, 2013

We would like to sincerely apologize for the inconvenience of the slow internet service. We are continually trying to improve our overall service and appreciate you bringing this to our attention we will be resolving this immediately.

Thank you,
Leesa Pyle
General Manager
Inn America
702 21st ST
Lewiston, ID 83501
208-746-4600

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Inn America Lewiston

Address: 702 21st St, Lewiston, ID 83501-3323
Location: United States > Idaho > Lewiston
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 13 Hotels in Lewiston
Price Range: $63 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Inn America Lewiston 2*
Number of rooms: 61
Reservation Options:
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Also Known As:
Inn America Lewiston Hotel Lewiston
Hotel America Lewiston
Motel America Lewiston

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