We have stayed at the Lava Hot Springs Inn 3 times. It has gone from FAIR to BAD. However we have paid the price to use the 'Private Pools' too many times to count and will continue to do so. Normally, we make the extra 30 minute drive to Pocatello and stay at a reputable, CLEAN Hotel. On this our LAST stay using their rooms, we were in the Aladdin, across the street from the pools. The room was terrible! There were 2 VCR's and one DVD player in the room with 6 remotes, NONE of which worked. They did send a person over to take care of this after we had been there a couple of hours. Paint and wall board chips were all over the floor to the Jetted Tub and the bathroom was filthy!Friday night was miserable as the person upstairs must have been doing jumping jacks, and the front door would SLAM every 30 minutes. Saturday morning we drove to Pocatello to see a movie and shop. We were gone ALL DAY! We returned at 4pm, the room had not been cleaned at all. Two waste baskets were still full from dinner and wine the night before, the bed was not made, no new towels, NOTHING! A call to the front desk revealed we would have to bring towels over to exchange and they do not clean rooms when you are staying more than one night, as we were. REDICULOUS! The Buffet Breakfast is really no different than making breakfas at home. On a 1-10, give it a 6! The owners and family are great folks. The service is not worth the money paid. We can get far better service and the same jetted tub and bigger TV's in Pocatello for HALF THE PRICE, and that is what we will do from now on!
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- Also Known As:
- Lava Hot Springs Hotel Lava Hot Springs