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“Fraudulent charges on your credit card -- don't stay”

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Bellemont Hotel Sun Valley
Ranked #8 of 10 Hotels in Ketchum
Seattle WA
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Fraudulent charges on your credit card -- don't stay”
Reviewed February 14, 2011

We booked our January trip to Sun Valley through Expedia in September -- and our room was paid for then. Upon our arrival we provided a credit card for incidentals.

Our card was charged for the entire stay and we have called and e-mailed for two weeks asking for the charges to be reversed. The hotel staff first claimed the charge was sent to Expedia and then admitted the error.

Despite numerous calls and requests--they have not processed a credit. Nicki the manager is unresponsive to us and to the staff who are trying to help remedy their mistake.

Don't stay here unless you want to be charged TWICE for your room!

Stayed January 2011, traveled as a couple
Helpful?
4 Thank adcook1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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84 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
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English first
Eagle, Idaho
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed February 12, 2011

Running toilet, peeling bathroom ceiling, need I say more? If you want somewhere cheap to stay this is it, but that is the only good thing. Location is OK, right in town and within walking distance to downtown area, but I would pay the extra and stay elsewhere next visit.

  • Stayed February 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank idimport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ketchum hotels

Boise
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 13, 2010

In one weekend trip, (1) we had no water in our shower and despite several trips to the office, no one bothered to show up; (2) we had an unexpected 6:45 a.m. wake-up call and when we complained the front desk said there was no way he could change it; (3) the switch was missing from the bedside lamp (but THAT got fixed); and (4) when we checked out, our "receipt" showed "amount due" instead of "amount paid" and the gal at the desk insisted "amount due" meant we had already paid. A letter to the manager letting her know everything that happened was not even acknowledged. Good location, though.

  • Stayed October 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MargaretBoise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boise
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 9, 2010

Nice large room that was well equipped. The lobby has a great fireplace and you can easily walk all over Ketchum. Excellent hotel and a good price. WE will stay there again.

  • Stayed October 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank BoiseBoiseBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park, KS and Jackson Hole, WY
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 27, 2009

We recently stayed here on our trip through Ketchum. The hotel is very "average". The front desk staff was extremely friendly and helpful and the rooms were average; a typical chain hotel experience. The location is great---downtown within walking distance of shopping and eating. The rooms were quiet at night; a big plus. Nothing worse than hearing every door open and close, the elevator, ice machine, etc. all night long. We were in the "B" building and along the back of hotel. The other buildings may be noisier since they are closer to the main street and the lobby. Rooms have outside entrances. Right across the steet is a charming, beautiful little park called Memory Park. The gardens are gorgeous, and there are fountains designed for playing and splashing in them.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rdh13808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boise
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 13, 2009

I was pleased with the fast and curtious service (there were 3 parties waiting to check in). The room was spacious and clean. The hotel was within walking distance of everything. This hotel is a great value for the area.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank boothvacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, United Kingdom
Level Contributor
207 reviews
194 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed May 12, 2009

Hotel was easy to find and near to main town
Was new and clean hotel inside and out.
Reception staff were very helpful
Very nice rooms with a chair, work desk, flat screen, frig & micro. 1 king bed very comfortable and clean. We got upgrade and had fire and balcony overlooking the pool.
They also had the basic toiletries – soap, shampoo, conditioner and lotion.
The bathroom was very clean
Complimentary Breakfast has cereals, mufins, apples, yoghart. Plenty of complimentary coffee, tea, with sweets and chocolates.
Pool was small.
Had free WIFI access
Good parking

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marieanddon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bellemont Hotel Sun Valley

Property: Bellemont Hotel Sun Valley
Address: 600 N Main St, Ketchum, ID 83340-9402 (Formerly Clarion Inn of Sun Valley)
Location: United States > Idaho > Ketchum
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 10 Hotels in Ketchum
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Bellemont Hotel Sun Valley 3*
Number of rooms: 58
Official Description (provided by the hotel):
Located in the heart of downtown Ketchum. Free bus services to all ski lifts. Free property WiFi. Conference center (75 capacity). Event planning, discount and guest loyalty packages, group discounts, off-season discounts, business meeting and private event planning and catering now available. 58 Rooms (most with mountain views and balconies), suites and fireplaces available. ... more   less 
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Also Known As:
Clarion Inn Of Sun Valley Hotel Ketchum
Clarion Of Sun Valley
Clarion Ketchum
Ketchum Clarion
Clarion Hotel Ketchum
Bellemont Hotel Sun Valley Ketchum, Idaho

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