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“Great Staff”

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Comfort Inn & Suites
Ranked #2 of 4 Hotels in Jerome
Certificate of Excellence
Bend, Oregon
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Staff”
Reviewed July 21, 2013

The check-in was done very professional and quick. The young lady could not have been more welcoming. The room was large and extremely clean which is no small task since we were traveling with a cat and had an animal room---you would never have guessed. The exercise room was just large enough for me to roll out my yoga mat and get in a good stretchy workout. The bed was so comfortable we all slept great.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deborah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Manager at Comfort Inn & Suites, responded to this review, July 22, 2013
Deborah F,

Thank you for the opportunity to serve you as our guest recently. We value your feedback on your stay with us. We strive to offer a clean friendly hotel at a great value. I am pleased to hear that our pet room met your travel needs and that you had a great night sleep on our great mattresses. We look forward to serving you as our guest on your future visits to our area.
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294 reviews from our community

Traveler rating
    225
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Sacramento, California
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 15, 2013

My husband and I had logged over 2000 miles and a broken windshield before we checked in at the Comfort Inn in Jerome, ID. Our room was spotless, the bed was comfortable, the pool was refreshing, the breakfast delicious and the staff outstanding and friendly. I do not normally gush over hotel accommodations, but Comfort Inn & Suites was absolutely perfect.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SillyBlonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Manager at Comfort Inn & Suites, responded to this review, July 16, 2013
SillyBlonde,

Thank you for the opportunity to serve you as our guest on your road trip recently. We strive to over a clean friendly hotel with exceptional guest service. We are glad that you enjoyed your stay and were able to get refreshed for the road ahead. We look forward to the opportunity to serve you as our guest on future visits.
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Utah
1 review
Reviewed July 10, 2013

When i book online I always see a picture and wonder "yea but what does the room really look like?" But wow where we amazed! Its awesome, even a lot better than we expected for paying only a hundred bucks. The staff was very freindly and curtious. I was impressed with the cleanliness of everything! There is not a dirty or smudgy spot anywhere, not in the corners of the elevators, behind the toilet, nowhere, everything was clean clean.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jake S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Manager at Comfort Inn & Suites, responded to this review, July 16, 2013
Jake S,

Thank you for stopping buy and giving us the opportunity to serve you as our guest. Our staff strives to offer a clean friendly hotel at a great value. We are glad that you enjoyed your stay at our hotel and hope to visit with you on your future trips to our area.
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West Richland, Washington
Level Contributor
3 reviews
3 hotel reviews
Reviewed July 8, 2013

Better price, better breakfast food, air conditioner was quiet, and the personnel were friendly than a Spring Hill Suites that I stay in Aurora, CO. Our room at Comfort Inn were a nice size, hallways big, pool and hot tub bigger than Spring Hill Suites. Beds very comfy and I like the idea of two different pillow types soft and from.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1wcindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Manager at Comfort Inn & Suites, responded to this review, July 9, 2013
1Wcindy,

Thank you for the opportunity to serve you as our guest. We enjoy reading guest feedback, thank you for taking the time to write your review. We are happy to hear that you enjoyed the extra space our hotel has to offer. We strive to offer a great guest experience at a great value. We look forward to serving you as our guest in the future.
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Bend, Oregon
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 5, 2013

Have stayed here twice on long drives. This is a nice hotel with easy access to the interstate. Other than a Subway within walking distance there are very few eating options without driving into Twin Falls (a couple of miles south). Nice large parking areas (previous time we had a trailer with us). The staff was very nice, however they seemed a bit overwhelmed with a full house. Breakfast the next morning was slow and they did not seem prepared for the number of people they were serving as they continually ran out of food. The lady in charge of this was trying her best but she was clearly having difficulty keeping up with everything and could have used more help. This would not be much of an issue, however, with nowhere close by to eat and most travelers passing through, this is probably an necessary expectation. Rooms were nice, clean, and comfortable.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 245daved
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Manager at Comfort Inn & Suites, responded to this review, July 9, 2013
245daved,

Thank you for your recent stay and feedback on your stay. We strive to offer great, efficient service with a smile. We apologize for the delay in your breakfast; we are in the process of training for new breakfast attendants. We are glad that you enjoyed the rest of your stay and hope to have the opportunity to serve you as our guest on your future visits to our area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walla Walla, Washington
2 reviews
Reviewed July 3, 2013

High marks all around. Super friendly service, from calling to book, to check-in, to the breakfast hosts. And the breakfast was the best "continental" we've seen in awhile. I especially enjoyed the multi-grain waffle, and dairy-free milk options.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PowerHouseTheatre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Manager at Comfort Inn & Suites, responded to this review, July 5, 2013
Bradley N,

Thank you for the opportunity to serve you as our guest. We are pleased to hear that you enjoyed the multi-grain waffles and dairy free milk products. We strive to offer a great variety in your morning sizzle each morning. Our goal is to produce the best overall guest experience for al of our guest. We look forward to serving you as our guest on future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gervais
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 30, 2013

I have stayed at a lot of Choice Brand Hotels like the Comfort Inn, Quality Inn etc. I am used to the kind of service they offer and sadly have become accustomed to many of the hotels not following their own policies and practices or being naive or ignorant of them. There are a few hotels in this chain that rise above that stereotype and this was one of them. There was more than one person there to check people in and all were friendly. They greeted me warmly and took my information and thanked me for being a member of their rewards program. Due to my status they checked to see if there were any upgrades available which there weren't. They gave me my keys and I went to my room. They called an hour later to ask if everything was okay and there were a couple of items we needed to accommodate our family which they brought up to us. The breakfast was the most complete I have had yet at any of the Choice Hotels I have stayed in (which is many across several states). The breakfast room was also very spacious allowing enough room for everyone. The staff were friendly and the pool was warm and clean and the hot tub as well. Overall our experience was nice and we would come here again.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David A, Manager at Comfort Inn & Suites, responded to this review, July 2, 2013
Dane H,

. Thank you for being our guest and taken the time to share your feedback with us. We strive to offer exceptional guest service at a great value to all our guest. We are pleased to hear that you enjoyed your stay. We look forward to serving you and your family as our guest in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Property: Comfort Inn & Suites
Address: 379 Crossroads Point Blvd., Jerome, ID 83338 (Formerly Wingate by Wyndham Twin Falls Jerome)
Phone Number:
Location: United States > Idaho > Jerome
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Jerome
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Welcome to the Comfort Inn & Suites® hotel located just north of Interstate 84 at the Twin Falls exit in Jerome, Idaho. This hotel is close to many area attractions, including Perrine Bridge, Shoshone Falls and a variety of natural hot springs. This Jerome, ID hotel offers many amenities, including:Free weekday newspaperFree high-speed Internet accessIndoor heated pool and hot tubYour Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors!Business travelers to this Jerome, ID hotel will appreciate conveniences like our business center with copy and fax services, our meeting room and board room, and the state-of-the-art fitness center. All of our rooms are connected through interior corridors and include a flat-screen television with cable, refrigerator, microwave and desk. Additional amenities included in some of our rooms include sofa sleepers, whirlpool bathtubs and kitchen facilities. A guest laundry is also available.This pet-friendly hotel allows your four-legged friends to stay for a small fee.Whether visiting Idaho for business or pleasure, the Comfort Inn & Suites hotel's close proximity to scenic attractions and our friendly staff make us the perfect place to stay. ... more   less 
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Also Known As:
Wingate By Wyndham Twin Falls Jerome Hotel Jerome
Jerome Wyndham
Wingate Twin Falls Jerome
Comfort Inn & Suites Jerome, Idaho

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