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“excellent service and so clean and comfortable”

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Hampton Inn Idaho Falls At the Mall
Ranked #8 of 24 Hotels in Idaho Falls
Certificate of Excellence
Reviewed May 30, 2014

My husband and I have stayed in many Hampton Inns and this one was the best! In fact we drove to Ohio last year and stayed at Hampton Inns all during our trip. They are all very nice but the staff here went out of there way for us. The rooms were very clean and the beds so comfy too. Breakfast was great with a different menu each morning. Our room was so quiet and very private and elegant. such an awesome stay.

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Hampton
1  Thank Carole W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this reviewResponded June 26, 2014

Thank you for taking the time to submit a review of our hotel. I am delighted you enjoyed your stay and had so many wonderful things to say about our hotel and staff. Hope to see you in Idaho Falls again soon.
Yours in Hospitality,
Kirk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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319 - 325 of 458 reviews

Reviewed May 25, 2014

I would recommend this hotel to anyone. They greet you like part of the family. I have had them scape the snow off my car and many other little things that add up to exceptional service. When I have had issues they have been resolved beyond my expectation. Don't hesitate to stay here!

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Hampton
Thank Jeff R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this reviewResponded May 27, 2014

Thank you very much for your great review of our hotel. Our team strives for excellence everyday and I am delighted you enjoyed your stay with us. Please come back and visit and make sure to spread the word about Idaho Falls.

All the best,
Kirk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2014

The staff here is the best - they make you feel at home!! The dinners and breakfast are great. They always greet me and remember my name and where I work. All and All this is a great place to stay while in Idaho Falls on business

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Hampton
1  Thank Sandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this reviewResponded May 20, 2014

Thank you for taking the time to submit a review of our hotel. I am delighted you enjoyed your stay and had so many wonderful things to say about our hotel and staff. Hope to see you in Idaho Falls again soon.

Yours in Hospitality,
Kirk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 19, 2014

Bad Duvets, baseball sized lumps all over the bed...uneven coverage...checked other rooms(3) and they were all the same.... The Desk was very help full but the other rooms were no better they did what they could... for the price I paid there should have been excellent bedding....

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Hampton
Thank rendenar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this reviewResponded May 20, 2014

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality.

I am hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. I am sorry for the experience you had and ask that you please either email or call me at my contact information below. Your opinions are important to us.

Kind Regards,

Kirk Hansen
208-569-1049

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Reviewed May 13, 2014

We only stayed one night, but we will definitely stay here again. The rooms were very nice and the staff was very friendly and helpful. It was a little expensive, but not over the top! Also, it is by a big shopping mall and lots of different kinds of places to eat close by. I would recommend.

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Hampton
1  Thank Tammy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this reviewResponded May 20, 2014

Thank you for such wonderful comments. We appreciate you taking the time to rate us and look forward to seeing you again.

All the best,
Kirk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2014

This was my first time traveling in the Idaho Falls area of Idaho and I was pleasantly surprised in finding a clean and comfortable Hampton in the midst of such beauty and nature. The staff knew I was road weary and in need of rest and very quickly checked me into my room. I was so relieved to walk into my room and find what I have come to expect from Hampton Inn, "Fresh, Clean and comfort."

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Hampton
Thank Dan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this reviewResponded May 20, 2014

Thank you very much for taking the time to complete a review of our hotel. I am delighted that you enjoyed your stay with us and hope to have you as our guest in the future.
Thank you for your business and wonderful comments. Very much appreciated.

Yours in Hospitality,
Kirk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2014

We went to Idaho Falls to visit some family, and booked a stay at this Hampton due to the close proximity to the family home. My mother was really impresses with the bathroom, and complimentary breakfast that was provided. My daughter loved the pool, Hot tub, and Breakfast as well. The staff was friendly and helpful, I would definitely recommend this Hotel to others and will be staying there in the future. Thanks Hampton.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Hampton
Thank Joseph H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this reviewResponded May 20, 2014

Thank you very much for your great review of our hotel. Our team strives for excellence everyday and I am delighted you enjoyed your stay with us. Please come back and visit and make sure to spread the word about Idaho Falls.

All the best,

Kirk

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Idaho Falls At the Mall

Address: 2500 Channing Way, Idaho Falls, ID 83404-7515
Phone Number:
Location: United States > Idaho > Idaho Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Idaho Falls
#7 Business Hotel in Idaho Falls
Price Range: $88 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Idaho Falls At the Mall 3*
Number of rooms: 79
Official Description (provided by the hotel):
Walking distance from fine shopping and dining at the Grand Teton Mall, the Hampton Inn Idaho Falls hotel gives you easy access to many local businesses, restaurants and popular local attractions. With both Yellowstone National Park and Jackson Hole Mountain Resort just a couple hours drive away, the hotel is the perfect starting point to begin your outdoor adventures. Great-value amenities including free WiFi, free hot breakfast, business center, suite shop, fitness center and indoor pool/whirlpool. 100% Hampton Guarantee. ... more   less 
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Also Known As:
Hampton Inn Idaho Falls Hotel Idaho Falls
Idaho Falls Hampton Inn

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