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“Great Rooms & Pool”

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Hampton Inn Idaho Falls At the Mall
Ranked #9 of 24 Hotels in Idaho Falls
Certificate of Excellence
Nataligh1234
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Rooms & Pool”
Reviewed September 17, 2012

The rooms were very clean and a lot bigger than I expected. The breakfast was nice. We did do laundry while we were there and the laundru room is pretty small. Otherwise it is a good location. The indoor pool was nice too.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nataligh1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marotel L, Public Relations Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, September 25, 2012
Thank you so much for taking the time to review us at the Hampton Inn. We value all feedback from our guests and truly appreciate your time. We hope to see you again at the Hampton Inn Idaho Falls!
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407 reviews from our community

Traveler rating
    258
    107
    23
    12
    7
See reviews for
142
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107
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Any
English first
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 6, 2012 via mobile

This hotel was great, despite the lobby being remodled and the hotel a little hard to find. The rooms were very clean, the front desk was very helpful and friendly. Awesome breakfast selection, i would definitely stay here again.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ajcranny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marotel L, Public Relations Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, September 25, 2012
Thank you for staying with us at the Hampton Inn Idaho Falls- We are delighted you enjoyed your stay and we hope to see you next time in Idaho Falls!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviewed August 20, 2012 via mobile

I loved the fact that the swimming area was opened 24/7 and it was enclosed. The work out equipment was nicer than most I have seen in forever. There headphone connections and televisions connected to the machines....
The breakfast was big...omlets,potatoes,...ect.It was great.My room was clean...except for the shower. Kind of grossed me out...but everything else was wonderful

  • Stayed August 2012
    • Value
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Helpful?
Thank CaressaDawn12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marotel L, Public Relations Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, September 25, 2012
Thank you so must for your honest review of our hotel. We are glad you were able to experience our pool and fitness center. I wanted to personally apologize about the shower. This is not a typical experience for our guests, as you can see from other reviews. We appreciate you bringing it to our attention. Thank you again for staying with us!
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Corona, California
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 20, 2012

Friendly & helpful staff -- hors d'ourves in the afternoon were an unexpected touch -- great breakfast -- not terribly close to the freeway, but a good selection of nearby shopping and restaurants -- We like Hampton, and this one was a cut above

  • Stayed July 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank PhDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marotel L, Public Relations Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, September 25, 2012
We are glad you enjoyed your stay with us- Thank you for reviewing us and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Teton National Park, Wyoming
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed July 27, 2012

This was our first stay at a Hampton Inn, and I was very impressed! We usually stay at the Hilton Garden Inns, however, we wanted to stay closer to the mall. I loved the location. We were there to shop and eat out (since we live far away from civilization.) The room was very clean and comfortable. I thought it was a good value for the price. We weren't disappointed in the least. The bed actually faced out the window and shared a wall with our bathroom, so we didn't have the bed on a shared wall. I loved this arrangement! It made the room feel more private and quiet. We will definitely be back!

  • Stayed July 2012, traveled as a couple
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Helpful?
Thank Aduncan722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, July 30, 2012
Thank you for such a great review. We are always pleased to hear such positive feedback. I'm glad you found your room to be very comfortable. We look forward to seeing you again soon!

Sincerely,

Kirk Hansen
General Manager
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Nephi, Utah
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 21, 2012

Bathroom wasnt clean, how i know it wasnt. Hard to say it was. When you see piece of paper on the bathroom floor by the trash can. You call that clean??? Then you shut the door and see personal hair on the floor in the corner of the tub and door on the floor...

  • Stayed June 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eddie114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, July 30, 2012
Thank you for taking the time to provide us feedback and I apologize for the cleanliness discrepancies you encountered during your stay. We hold ourselves to very high standards in cleanliness and apologize that your room did not meet those standards.

We hope to see you again the next time you are in the area.

Sincerely,

Kirk Hansen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 19, 2012

This hampton Inn is the best place to stay. The staff is the greatest. They go out of their way to make it feel like home.

Every night they have some type of food for you to eat. There rooms are so are very clean.

I travel for my work and i dont think of anywhere else to stay. I also have meetings there and the staff handle everything for me.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn I, General Manager at Hampton Inn Idaho Falls At the Mall, responded to this review, July 30, 2012
Thank you for taking a moment to share your experience. I am happy to hear you found the evening reception to your liking. We look forward to welcoming you back to our property in the not too distant future.

Sincerely,

Kirk Hansen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Idaho Falls At the Mall

Property: Hampton Inn Idaho Falls At the Mall
Address: 2500 Channing Way, Idaho Falls, ID 83404-7515
Phone Number:
Location: United States > Idaho > Idaho Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Idaho Falls
#7 Business Hotel in Idaho Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn Idaho Falls At the Mall 3*
Number of rooms: 79
Official Description (provided by the hotel):
Walking distance from fine shopping and dining at the Grand Teton Mall, the Hampton Inn Idaho Falls hotel gives you easy access to many local businesses, restaurants and popular local attractions. With both Yellowstone National Park and Jackson Hole Mountain Resort just a couple hours drive away, the hotel is the perfect starting point to begin your outdoor adventures. Great-value amenities including free WiFi, free hot breakfast, business center, suite shop, fitness center and indoor pool/whirlpool. 100% Hampton Guarantee. ... more   less 
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Also Known As:
Hampton Inn Idaho Falls Hotel Idaho Falls
Idaho Falls Hampton Inn

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