I personally enjoy good customer service, as that is the line of work I have been in for 23 years. I had confirmed my room and its amenities a total of 4 times because I have had issues before with motel reservations and I wanted it to be right.. My room was not with the group I had requested to be with and I did not have a fridge and microwave in my room as promised. I will say this, the staff bent over backward to make everything right. They did not know how the mishap happened, but were more than willing to take ownership of the mistakes and the General Manager stepped up to the plate and made it right. I was pleased with the results and though the breakfast was horrible especially the fruit, the coffee was abundant. Thank you for displaying good customer service. It was much appreciated.
Property: Super 8 Idaho FallsAddress: 705 Lindsay Blvd, Idaho Falls, ID 83402
Location: United States > Idaho > Idaho Falls
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Ranked #17 of 24 Hotels in Idaho Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Idaho Falls 2*
Number of rooms: 89
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- Also Known As:
- Super 8 Motel Idaho Falls Hotel Idaho Falls
- Super Eight Idaho Falls
- Idaho Falls Super 8
- Idaho Falls Super Eight