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“Late night swimming”

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Best Western Plus Cottontree Inn
Ranked #6 of 24 Hotels in Idaho Falls
Certificate of Excellence
Reviewed May 28, 2014

We arrived around 8 PM and we had been driving all day. When we checked in I asked how long the pool was open and the gentlemen at the counter said we keep the pool and hot tub open 24 hrs. well that made my stay because we all needed a break from driving.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Ship2Shore80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded June 2, 2014

Dear Guest,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
Thank You for your kind comment about our hotel and Staff. I also glad to here that you enjoyed our 24 hour pool and hot tub.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls. We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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396 - 402 of 612 reviews

Reviewed May 28, 2014

We have stayed here many times and enjoy the large pool and Hot Tub. Breakfast is good and coffee is available in the Lobby. Motel is close to the river and shopping. Also many good resturants nearby.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Anita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded June 2, 2014

Dear Guest,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
Thank You for your kind comment about our hotel and Staff and our heated indoor pool and hottub. I glad to see you enjoyed our coffee in the lobby as well.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls. We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2014

Everything was great and the breakfast was outstanding. The staff had our reservation in hand when we walked in the door and was ready to check us in without a wait. Everything was clean and orderly. For a quick overnight stay, it was more than I would have expected. I would stay here again.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded June 2, 2014

Dear Guest,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
Thank You for your kind comment about our hotel and Staff and our breakfast.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls. We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2014

As I usually find with Best Western, my room at the Best Western Cotton Tree Inn was clean upon arrival, and housekeeping did a great job. The property is leaning towards the dated side but is still in good shape. Breakfast is served daily and was fine - nothing over the top but got the day going. Check in - check out was smooth and did not run across any billing issues or have any other problems.

The location is great, close to the interstate but far enough away that you don't hear it and area restaurants are within walking distance if you choose.

The bed was not as comfortable as other BW's that I've stayed at but it wasn't bad.

  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stefan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded May 27, 2014

Dear Guest,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls. We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2014

My problem was a major overpowering "electric shave" odor that permeated my entire stay. In fact when getting back to Virginia all my clothes in my suitcase smelled like my room. Guess now that odor will become a mnemonic device so when I smell aqua velva I'll have deep thought about my Idaho Falls trip.

  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank 862dukec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded May 27, 2014

Dear Guest,

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
I sorry to hear that your room smelled of aqua velva. We try our best to clean every room to the best we can. Sometimes cologne, and perfumes are hard to get the smell out of carpet. I do apologize that this room smelled.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls. We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2014 via mobile

My family stayed here as part of our trip to Yellowstone NP. We decided to detour and go to Craters of the Moon (recommend). This hotel has a "queen suite" which is awesome for a family as it has lots of room to spread out. The rooms are dated but well kept. Housekeeping was acceptable but the corners of the rooms could use a bit of a vacuuming. The toilet leaked but a bit of tinkering and it was solved. Bottom line is I would definitely stay again as the hotel is showing it's age but it is a very good value with great amenities (breakfast, 24 hr pool/hot tub, cookies, etc.).

Stayed: May 2014
1  Thank D4Soucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded May 22, 2014

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
Thank You for your kind comments about our hotel and Staff.
I am glad you enjoyed the Queen Suite, fresh baked cookies and breakfast.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls.
We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 20, 2014

Returning home from a month long road trip we stayed at the Cotton Tree and found the place perfect for our needs. It was clean the room was comfortable and it was very quiet. The staff was friendly and helpful.

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank GloriaW62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ifgm, General Manager at Best Western Plus Cottontree Inn, responded to this reviewResponded May 22, 2014

Thank you for taking the time to tell us of your satisfaction with our accommodations and
service during your recent stay at our Hotel. We certainly enjoyed having you with us.
Thank You for your kind comments about our hotel and Staff.
I am glad you enjoyed your stay with us.
We appreciate your patronage and hope you will stay with us at the Best Western Plus CottonTree Inn the next time you are in Idaho Falls.
We look forward to your return.

Thank you,

General Manager
James Spatig

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Cottontree Inn

Address: 900 Lindsay Blvd, Idaho Falls, ID 83402-1818
Phone Number:
Location: United States > Idaho > Idaho Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Family Hotel in Idaho Falls
#9 Romantic Hotel in Idaho Falls
#9 Business Hotel in Idaho Falls
Price Range: $118 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Cottontree Inn 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Best Western Plus Cotton Tree Hotel Idaho Falls
Best Western Idaho Falls
Idaho Falls Best Western

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