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“Idaho Falls, a great place”

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Hilton Garden Inn Idaho Falls
Ranked #7 of 24 Hotels in Idaho Falls
Certificate of Excellence
GreenLeadersBronze level
Reviewed March 5, 2014

Came with friends to Idaho Falls just to do some photography at Craters of the Moon National Monument. I decided to try the Hilton, never stayed there before. It was well worth it and whether I'm in Idaho Falls again or some other town I will look for the nearest Hilton for sure.

  • Stayed: March 2014, traveled with friends
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Review collected in partnership with Hilton Garden Inn
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amago, Director of Sales at Hilton Garden Inn Idaho Falls, responded to this reviewResponded March 11, 2014

John T ~

Thanks for taking the time to write a review. We value the feedback as it gives us direction on areas that we need to improve. We are so glad you enjoyed our property that makes you want to stay at out Hilton Garden Inn properties.

We look forward in seeing you again the next time you travel to Idaho Falls.

Take Care!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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611 - 617 of 931 reviews

Reviewed February 26, 2014

The beds in this hotel were very firm and hard for me to sleep on. Very limited furniture in the rooms for the price. We had a surprise birthday party there and the lady who put it on did an excalent job and made sure we were happy with the results of that however the sleeping arrangements were not that diserable.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank amandal595
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amago, Director of Sales at Hilton Garden Inn Idaho Falls, responded to this reviewResponded February 27, 2014

amandal595 ~

Thank you for your review! We value your feedback and we are sorry that the Garden Sleep System beds didn't seem to work out for you. However, we are glad that your suprise birthday party went well.

We hope to see you again the next time your travel needs bring you to Idaho Falls.

Take Care!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2014

We loved the location of this hotel, and were pleased we paid the small extra to get a balcony overlooking the garden and river.

The service was exceptional, and the food in the restaurant very good. The waiter was especially friendly.

We had a walk down along the river and enjoyed a drink in the garden after eating.

Overall an excellent stay.

Room Tip: Get a river view, and a balcony is worth the small extra cost
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  • Stayed: August 2013, traveled with family
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Thank KeithJenner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amago, Director of Sales at Hilton Garden Inn Idaho Falls, responded to this reviewResponded February 27, 2014

Keithjenner ~

Thank you for taking the time to write a review about your recent stay.. Also.. Thank you for the 5 star rating... We are glad you enjoyed your stay and were able to enjoy the view from your balcony.

If your travel needs ever bring you back to Idaho Falls we look forward in having you back.

Take Care!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2014

I hosted a two day seminar at the hotel and thoroughly enjoyed the experience. The hotel staff was exceptionally responsive to my requirements; the meeting room was clean, audiovisual equipment was first class and worked exceptionally well; nearby bathrooms were clean and well maintained; sleeping rooms were well appointed, comfortable and quite; breakfasts and dinner in the hotel restaurant was really good food and affordable; and, the exercise room was clean, all the equipment worked, etc. I couldn't ask for a better experience and certainly look forward to coming back.

  • Stayed: February 2014, traveled on business
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Thank Will W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amago, Director of Sales at Hilton Garden Inn Idaho Falls, responded to this reviewResponded February 27, 2014

Utahscenictours ~

Thank you for taking the time to write a review about your recent experience at our property. Our number one goal is to provide the best service so our guest will want to come back and see us.

We are glad that all of the accommodations were great for you from your guest room to the meeting rooms.

We look forward in having you as a guest again the next time your travel needs bring you to Idaho Falls.

Take Care!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2014

The Hilton Garden Inn in Idaho Falls, Idaho was a great place to stay. The hotel was very clean, comfortable and quiet. The staff was extremely friendly and helpful. My only complaint would be the service in the restaurant was slow. Leave extra time if eating there, or ordering a hot breakfast from the kitchen.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
Thank Kathryn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amago, Director of Sales at Hilton Garden Inn Idaho Falls, responded to this reviewResponded February 20, 2014

Kathryn B ~

Thank you for your 5 star rating. We value your feedback and we are glad you enjoyed your stay. We will make sure and pass along your comments to the proper department. We hope to see you again the next time your travel needs bring you to Idaho Falls.

Take Care!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 15, 2014

The extreme banging, stomping noise began at 7pm on the 14th of February. We called the desk to mention it. No results. Called again because the noise was horrible and were told "we got the halls upstairs under control". It now appeared that the roughhousing was in the room next to us because the crashes against the walls rattled the headboard and shook the floor. Still no results…an 11:30 pm salvo of severe bumps and rattles seemed to be the last. They began again at 7:30 am. The morning staff was great and apologetic and offered a 50% room rate reduction…it should have been free as we are Diamond Members who never complain. What irks us most is that the night staff seemed afraid to ruffle the feathers of the offending hooligans and we as good clients suffered instead. Hooligans always seem to get away with anything these days. If there are large groups of hockey teams booking rooms, we understand the hotel wanting the business BUT the hotel should make it plain to the parents (at booking or checkin) that the hotel is for rest and relaxation…the game is to be played on the field. There should be some expectation of room etiquette. I was hoping for a good rest that night as I had come down with a horrible cold. We hated this stay but trust the management will take note of the problems we experienced. We have stayed at this hotel several times and plan to again, hoping like crazy that the management pays attention to this and the Tripadvisor review just below mine,

Room Tip: The top floor should help with noise from guests running around in the halls and rooms. I would a...
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  • Stayed: February 2014, traveled as a couple
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1  Thank MaryEllenM27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
amago, Director of Sales at Hilton Garden Inn Idaho Falls, responded to this reviewResponded February 20, 2014

MaryEllenM27 ~

Thank you for taking the time to write a review about your recent experience at our property. We value your feedback and strive to be the best in the industry. I understand there we a few issues with your stay and we will address these issues. Our number one goal is to make sure our guest have a great experience so they will want to come back and visit us. We are lucky that you are willing to give us a 2nd chance and we look forward in seeing you again.

Take Care!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2014

I would never stay at this Hilton garden inn. The rooms were filthy dirty. We were awakened at 5am from other guests running up and down the halls. The housecleaning staff had a major attitude when they were asked to address some cleaning issues in the room. We travel all over the world and have never had such a poor experience!

  • Stayed: February 2014, traveled with family
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Review collected in partnership with Hilton Garden Inn
2  Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Idaho Falls

Address: 700 Lindsay Blvd, Idaho Falls, ID 83402-1822
Phone Number:
Location: United States > Idaho > Idaho Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Idaho Falls
#4 Green Hotel in Idaho Falls
#5 Romantic Hotel in Idaho Falls
#6 Business Hotel in Idaho Falls
Price Range: $100 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Idaho Falls 3*
Number of rooms: 119
Official Description (provided by the hotel):
At the Hilton Garden Inn - Idaho Falls hotel, you'll find everything you need including complimentary high-speed Internet and remote printing provided by PrinterOn® in all guestrooms and lobby areas. The Hilton Garden Inn - Idaho Falls, Idaho hotel is certain to please the busy executive or leisure traveler. Our hotel is just minutes away from downtown Idaho Falls and within walking distance of several fine restaurants and shops. In addition we are conveniently located near many area businesses, including Areva, Idaho National Labs, and Century Link. ... more   less 
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Also Known As:
Hilton Garden Inn Idaho Falls Hotel Idaho Falls
Hilton Idaho Falls

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