We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Comfy hotel picturesque location”
Review of Hotel on the Falls

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hotel on the Falls
Ranked #20 of 24 Hotels in Idaho Falls
Buxton, United Kingdom
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Comfy hotel picturesque location”
Reviewed September 6, 2013 via mobile

A night's stay as part of a US roadtrip. Huge room, good bed, coffee machine and TV. Dated, but effective shower . Ok breakfast - my husband enjoyed the eggs and bacon, I enjoyed my early run along the lovely riverside walk. We had great service for our evening meal in the restaurant and enjoyed our salads and beer.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnneCowdale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria W, General Manager at Hotel on the Falls, responded to this review, September 7, 2013
AnneCowdale,

Thank you for you very kind review! I do believe we are very fortunate in our prime location by the falls and the serene park. I am glad you were able to try out our Westbank Restaurant and enjoyed the food!

I wish you the best for your remaining tour of the US.

Enjoy an incredible day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

316 reviews from our community

Traveler rating
    80
    83
    48
    49
    56
See reviews for
106
78
14
50
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (123)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Mpls
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 3, 2013

I was there for a recent gathering with a couple of hundred people. The place looks pretty dated from the street and it's architecture, but the inside is up to date and appears recently remodeled. Very fair pricing, HUGE rooms and great service. I would stay here again in a heartbeat. I had a nice view of the falls from the balcony.

Room Tip: Ask for the Falls view in the tower.
See more room tips
  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrianinMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria W, General Manager at Hotel on the Falls, responded to this review, September 4, 2013
BrianinMN,

Thank you for your review! It was a pure delight to have your group stay with us! I hope that should you chose Idaho Falls again, we will have the honor of hosting.

Enjoy an incredible autumn!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oldham, United Kingdom
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 3, 2013

This place has a prime location on the river and falls, with plenty of walks along the river in addition to the usual amnities.Rooms were spacious and good for views.Staff were fine.The hotel itslef looks a little mature, but is OK.The restaurant service was let doen by inadequate staffing, and despite the best efforts of the few staff, service was not good.Howver the bre pub up the street offers a superb alternative.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank runner002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria W, General Manager at Hotel on the Falls, responded to this review, September 4, 2013
Ruuner002,

Thank you for your review of the hotel and restaurant. I am so sorry to hear that the service was subpar. I apologize the staff wasn't adequate at the time and will look into adding more servers during the busy times. I hope that you enjoyed your time in Idaho Falls and we would certainly love to have you come back!

I wish you the best of everything for the rest of this year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sanford, Florida, United States
Level Contributor
3 reviews
Reviewed September 3, 2013

I recently stayed at the Hotel on the Falls for a motorcycle rally. It is an older property but is well maintained. The staff were very friendly and accommodating. The on site restaurant and lounge were clean and provided decent food at a reasonable price. If I were to return to Idaho Falls, this would be a likely place to stay.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eddie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria W, General Manager at Hotel on the Falls, responded to this review, September 12, 2013
Eddie M,

Thank you so much for your review! It was a delight to have your rally stay with us! I am glad you enjoyed your time here and we defiantly hope you come back through Idaho Falls!

I wish you an incredible autumn!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rangeley ME
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 28, 2013

Staying in the tower with a view of the falls was well worth it. The room was large and included a table where we could eat. Room service from the restaurant was fine. The park along the falls was well-maintained. It was a busy summer weekend and I was struck by how happy all of the people strolling along seemed to be.

Room Tip: Rooms on the tower with a view of the falls are well worth it.
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HikerB_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria W, General Manager at Hotel on the Falls, responded to this review, August 29, 2013
HikerB_13,

Thank you for your review. I agree the park is simply wonderful. I am so glad we had the opportunity to have you stay with us while you were in Idaho Falls. We hope to see you again soon.

Enjoy an incredible end of summer!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montana
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed August 27, 2013

I came here for a convention. After reading the reviews here, I hedged my bet by making a reservation at a different place, just in case. I did take the room at the Falls. My big question is what is everyone nitpicking about? Yes, the building and grounds need some TLC. Paint peeling, weeds growing,etc. but both rooms I was shown - both tower and poolside, were completely a surprise. The tower rooms are HUGE, with a large balcony. I didn't take it because I did not want to deal with an elevator.
So- the much maligned pool rooms? Clean, spacious, a mini frig, microwave, huge granite bath counter, tiled tub surround, , hair dryer, amenities, coffee supplies. What more do people want?
I would stay here again. Hopefully they will be able to get at the landscaping and painting in the off season.
All staff I encountered were friendly and helpful.

Room Tip: Tower view of falls in huge demand. Meh. The falls are more like a runoff.
See more room tips
  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shezonit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria W, General Manager at Hotel on the Falls, responded to this review, August 28, 2013
shezonit,

Thank you for your review! I appreciate hearing from our guests to know what is working and what needs attention. I have instructed my maintenance department to pay better attention to the grounds. Thank you.

I look forward to having you stay with us again!
Enjoy a great day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 26, 2013

Hello I been staying at this hotel for many years now and it's been a good experience for me but tho last time I stayed it was vary different the coffee pots was by the sink with hair on the cups and to me it looked like dried tooth past on them maybe from the splashing but not sure, the beds field like the was just through together and not even changed I hate to say the bad but it was a good place but not now l.... At least the customer service was good.....

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Young5150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maria W, General Manager at Hotel on the Falls, responded to this review, August 28, 2013
Young5150,

Thank you for taking time to review the hotel. I agree the hotel isn't as great as it used to be and that was why I was recently hired. I am trying to get it back to the old glory. We have tried to make a few changes. Some have worked and some have not. We definitely are strong believers of exceptionally clean. I sincerely apologize that the room you were given were not up to our standards or yours. I will address the situation with the appropriate housekeeper.

Please contact me directly if there is anything I can do for you!

Enjoy an incredible autumn!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Idaho Falls hotels

Hotels you might also like...
Travelers also viewed these Idaho Falls hotels
0.2 mi away
Hilton Garden Inn Idaho Falls
Hilton Garden Inn Idaho Falls
#5 of 24 in Idaho Falls
840 reviews
0.2 mi away
Residence Inn Idaho Falls
Residence Inn Idaho Falls
#9 of 24 in Idaho Falls
242 reviews
1.1 mi away
Home2 Suites by Hilton Idaho Falls
Show Prices
Show Prices
Show Prices
0.2 mi away
Hampton Inn Idaho Falls/Airport
0.6 mi away
Best Western Plus Cottontree Inn
0.8 mi away
Motel West
Motel West
#13 of 24 in Idaho Falls
231 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel on the Falls? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel on the Falls

Property: Hotel on the Falls
Address: 475 River Pkwy, Idaho Falls, ID 83402-3314
Location: United States > Idaho > Idaho Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #20 of 24 Hotels in Idaho Falls
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel on the Falls 3*
Number of rooms: 85
Official Description (provided by the hotel):
Overlooking the Snake River, the Hotel on the Falls is minutes from the Museum of Idaho, Eagle Rock Art Guild, Tauphaus Park Zoo, University Place at Idaho Falls, Idaho Falls Regional Airport, Downtown Idaho Falls, is an hour's drive from Craters of the Moon National Monument and 2 hour's away from Yellowstone National Park. This Magnuson Hotels affiliate offers first class amenities including, hot tub, fitness facilities, free wireless internet access, and pets are welcome at a minimal fee. ADA services are also available. All rooms feature free wireless internet access, cable TV, Closed Caption available, air conditioning, alarm clock / radio, free local calls, hairdryer, microwave, mini-fridge, coffee maker, and iron and board. Stay in our Premium Tower Rooms and enjoy our view of the Snake River and Falls. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Cancelon and TripOnline SA so you can book your Hotel on the Falls reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Idaho Falls Red Lion
Red Lion Idaho Falls

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing