We arrived at the hotel and they had three people helping one customer, and there were maybe 5 of us waiting to get helped. When I got to my room the view I had was of other hotels, even though I paid for the room with a view of the falls. I ordered room service, food was cold, fries were dry, there was nasty hair in my food and about 30 minutes after my kids ate they got really sick, diareah and vomiting. I called the kitchen and they not only didnt answer but never called back, I ended up going down to the front desk where they were being very apologetic. when the kitchen person came up to my room to give me my money back she gave me $5!!!! She pretty much called me a liar because none of her kitchen staff had the same hair color as the hair I found, then called me a bad mother because food poisoning doesnt happen that fast, it takes 24hrs, and I had probably fed them something that made them sick and I should watch what I gave them. I would NEVER recomend this hotel, it was the worst experience I've ever had!!!
- Official Description (provided by the hotel):
- Overlooking the Snake River, the Hotel on the Falls is minutes from the Museum of Idaho, Eagle Rock Art Guild, Tauphaus Park Zoo, University Place at Idaho Falls, Idaho Falls Regional Airport, Downtown Idaho Falls, is an hour's drive from Craters of the Moon National Monument and 2 hour's away from Yellowstone National Park. This Magnuson Hotels affiliate offers first class amenities including, hot tub, fitness facilities, free wireless internet access, and pets are welcome at a minimal fee. ADA services are also available. All rooms feature free wireless internet access, cable TV, Closed Caption available, air conditioning, alarm clock / radio, free local calls, hairdryer, microwave, mini-fridge, coffee maker, and iron and board. Stay in our Premium Tower Rooms and enjoy our view of the Snake River and Falls. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotwire, Cancelon and TripOnline SA so you can book your Hotel on the Falls reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Idaho Falls Red Lion
- Red Lion Idaho Falls