I read all of the reviews and thought that " it can't be THAT bad", well it absolutely is. First, there were used feminine products left in the bathroom trash can. I thought that I could overlook that because after all, people make mistakes. Then there was the hall way, an empty disposable coffee cup that was still there in the morning. The resturant serves a quality of food that I would throw out at home. I got to the resturant at about 9 pm, horrible, again I thought " well, it's late in the evening and they are getting ready to close" wrong again. I went to the 6 am breakfast at around 6:20 and it was if they had cooked it the night before. My room only had decaf coffee as well as the shower that I hadn't been in yet had black hair in it as well as the bathroom floor. When I checked out one day after my scheduled 6 night stay, they tried to charge me for two nights...oops they said. After telling this to the front desk I was told by the desk help " I will have a strong word with the cleaning staff" , wow thanks that makes me feel much better. It was obvious that the staff could not care less. Later this week I will get the same heartfelt apology from someone that everyone else has gotten. It is time for the shilo in Idaho falls to put up or shut up or better yet, clean up or close up. I stay in towns all over the place as a pilot and this ranks number one for the worst hotel experience EVER.
- Official Description (provided by the hotel):
- When your plans take you to the breathtakingly beautiful Idaho Falls, be sure to stay at the full service Shilo Inns Suites Hotel. Some of the 161 spacious guestrooms and suites overlook the picturesque Snake River. Guests of the hotel are within easy walking distance to the falls and downtown. Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more less
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- Also Known As:
- Shilo Hotel Idaho Falls
- Shilo Inn Idaho Falls
- Idaho Falls Shilo Inn