This used to be a top hotel, and retains its great advantage of being so close to and part of Venice, but with space, a pool and a wide sandy beach.
However lack of investment together with a general staff attitude of surliness that suggests the guests are a nuisance who spoil their day. A major overhaul of the building plus the team are needed to bring the place into this century.
Plus points - the hotel shuttle boat to San Marco means you can enjoy the splendours of the city, yet return for rest and relaxation on the Lido Island.
Negatives, smoking room allocated when non smoking was booked, non working safe in room, non working air conditioner in room. Breakfast not great, barely 2 star food, plus unhelpful staff. No menu to suggest other items available [which they were, but they don't want to tell you in case you order it!].
- Official Description (provided by the hotel):
- Located right on Venice Lido beach, the Hotel Excelsior is a masterpiece of Venetian architecture dating back to the early 1900. An exclusive 5 star Deluxe Resort, of Moorish style and recalling a fabulous Venetian Renaissance palace, the Hotel Excelsior is ideal for family holidays, romantic getaways, conferences or special events in Venice.Stunning halls overlooking the sea, highly creative, contemporary Italian cuisine and competent, skilled staff, become ingredients of the hotel’s recognition and awareness among the best wedding and special events locations. Welcome to the Hotel Excelsior, for more than one century the best match of luxury, history, tradition with comfort and service, carefully built around you. ... more less
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- Also Known As:
- Westin Excelsior Venice Lido Hotel
- Westin Venice
- Venice Westin
- Hotel Excelsior Venice Province Of Venice, Italy