I had a terrible experience at my wedding last weekend! The Woodriver Cellars caterers were terrible and DRUNK!! My food was an hour late. It was cooked on the equivalent of camping equipment, the staff verbally assaulted my mom and mother in law and almost physically assaulted my wedding coordinator. I later found out the kitchen is closed by the health dept and they should not have even been cooking on the premises! Like I said, the wait staff and chef was belligerently drunk, dressed unprofessionally, pouring wine from bottle into their mouths and drinking straight rum in the kitchen. A diabetic relative did not get any food, the staff was eating food that should have been served to my guests and about 15 of my guests didn't get the food I paid for and pure ordered! It took the staff 15 minutes to find a piece of bread for our diabetic relative! The staff also went out of their way to offer alcohol to my 14 year old cousins as they were heading to the bathroom! I have never seen such unprofessional behavior! I contacted the owner the day after my wedding and requested my money back since they defaulted on the contract and didn't fulfill their obligations. I have yet to hear back from him!! Terrible customer service, drunk staff at my wedding and breaking the law! Think twice before planning any event at Woodriver Cellars!!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.