The hotel is directly on the Lake and next to Tubbs Hill which is the biggest plus point.
It is directly on the main 2 streets where a lot of the hotels/bars are located.
We stayed on July 4th weekend and the fireworks are on the lake about 500 yards from the hotel and were fantastic.
The facility is beautiful and well maintained. We had a corner room on the 5th floor overlooking both the Marina and Tubbs Hill with an awesome view. The room itself was gorgeous with a split level design. The King bed was up top and 2 steps down to the sitting area with a sofa which was the size of a twin bed and comfortable sleeping for one child.
We did request an Air Matress which was fine. (for an extra$15 per night)
Balcony faced the lake and was great.
The Hotel checkin staff sucks. They are rude, disorganized, and somewhat sleazy.
I agree wholeheartedly with a lot of reviews where they try to sneak in charges or give you wrong / misleading information. Our room (though we were paying for 2 adults 2 children) came with only 2 adult entrees for breakfast. Apparently they are supposed to give you some type of coupons. They never did. Trying to straighten it out took forever. Even then they were very cheap on doing it ( for example charging $4 for a juice as an extra while coffee was included.)
The restaurant inside (DockSide) provided good food and service. I thought prices were reasonable for such a restaurant.
We did not use the pool and spa, though the facility has one.
The property is well maintained. Parking is $17 per day and they do not tell you about it upfront.
One thing they did not tell us, but we discovered by reading some materials is that the hotel does have a boat ride (free) to their private beach located at the Golf course. Its a nice 10 minute boat ride that is worth doing. Both the boat taxi captains were extremely friendly.
Tubbs hill directly across the hotel is a nice 2 mile hiking experience but is poorly marked on the trails for firstimers.
In a nutshell
The front staff needs an overhaul. They are ruining the experience of staying there. They need hospitality training. They look like they may be friends/relatives of the developers and not true professionals. They are ruining the overall experience.
- Official Description (provided by the hotel):
- Ultimately there is something magical about a visit to The Coeur d'Alene... With idyllic landscape, year-round activities, and its spectacular setting at the shore of one of America's most beautiful lakes, it is no wonder that Coeur d'Alene has been christened the "Playground of the Northwest". We have mastered the art of relaxation. With luxurious accommodations, rejuvenating spa treatments, sumptuous cuisine, and breathtaking holiday displays, this four-star resort continues to be the destination of choice for discerning travelers worldwide. ... more less
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- Also Known As:
- The Coeur d`Alene Hotel Coeur d`Alene
- The Coeur d Alene Resort Coeur d Alene
- The Coeur D'Alene Resort Idaho