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“Great Caldwell find”

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Best Western Plus Caldwell Inn & Suites
Ranked #1 of 3 Hotels in Caldwell
Certificate of Excellence
Cottonwood Heights, Utah, United States
Level Contributor
5 reviews
“Great Caldwell find”
Reviewed July 15, 2013

Great Stay. Wonderful beds and staff. We had our dog with us and she was treated with all the doggie respect she could have been given. You did have to walk behind the building or in the front dirt lots to do "business" but she didn't seem to mind and the weather was OK. This could be a problem in winter months.The only concern I had was with the air conditioner unit. It sounded similar to a diesel engine when re starting and re-cooling the room. The shower was fantastic.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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494 reviews from our community

Traveler rating
    311
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    44
    14
    5
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217
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Coeur d'Alene, Idaho
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 9, 2013

Over all, nice place that serves mini breakfast. Just off the freeway so good for travelers. We were upgraded to a king mini-suite. Room was alright but I question the person who cleaned it. We found hairs in the shower and a piece of jewelry on the living room floor. I can believe it was vacuumed. Front desk girl was very nice and friendly.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Gary723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stacy w, General Manager at Best Western Plus Caldwell Inn & Suites, responded to this review, July 11, 2013
I would like to thank you for your comments. We take cleanliness very seriously in this hotel. We have won numerous awards for cleanliness. Every room in our hotel is inspected by a room inspector after being cleaned by a housekeeper, using Best Western cleaning standards. We use Black Lights as well as sterilizing wands in the rooms. It is possible that we missed a hair, in your shower and for that we are sorry. We would have been happy to reclean the shower for you. We really want our guests to feel comfortable in their rooms.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington, United States
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 8, 2013

After arriving in the area late in the afternoon and not being able to find a suitable tent sight we decided to get a motel room for the night. I have a BW reward card so the nearest one was just up the street in Caldwell. The desk clerk came out the front door when we rolled up, told us she had one suite left if we wanted it and could park our bikes up on the sidewalk just under the window so that we and they could keep a close eye on them. The room was great, we were able to order pizza from Domino's that came right to our room door practically fresh out of the oven. The free breakfast was filling. So glad we had a chance to stay for the night.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Becky R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stacy w, General Manager at Best Western Plus Caldwell Inn & Suites, responded to this review, July 11, 2013
I would like to think you for your review. We are a bike friendly hotel, and do everything we can to make you feel good about staying with us. We also have towels available at the desk for cleaning the windshields and such, So please come back and visit us again. thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Level Contributor
228 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed June 23, 2013

Booked a king, and they upgraded us to a king mini-suite. Very nice room. Older, but still fully functional and quite clean.

Great sleep, comfortable. Lots of little nice touches, like microwave popcorn in the room, lots of decent toiletries, nice flat screen TVs, and separate A/C units for living area and sleep area. Mirror and sink inside AND outside bathroom makes it SO convenient when two people are getting ready at once.

Water was hard (or is that soft) so that it takes some doing to get all the soap residue off you.

Excellent breakfast including potatoes, scrambled and hard boiled eggs, sausage, biscuits & gravy, cereals, etc. Coffee, unfortunately like so many motels nowadays, was weak and useless.

I would certainly recommend this location for value and comfort.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roadside_US
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stacy w, General Manager at Best Western Plus Caldwell Inn & Suites, responded to this review, June 25, 2013
Thank you so much, for your kind review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McCall, Idaho
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 15, 2013

First off Awesome service by the gal at the front desk, she was courteous and always had a smile. We stayed here one night (Thanksgiving 2012) because we have a lot of family in Caldwell and wanted to be close by. Well with kids we depend on a facility that has a 24 Hour Pool and Hot Tub. If we don't see this feature we won't stay, the pool was extremely cold. My husband works in the Hotel Maintenance industry and he noticed that the heating system may not be working due to the temperature of the pool and the hot tub does not work at all, no jets, no heat. It was awful. We did think the rooms were well maintained but the main reason we stay is for a nice temp. pool and hot tub. This was not the case. I would call and check if the Hotel has made any changes to the maintenance of the facility prior to staying here. We live in Idaho and frequently visit the Boise, Nampa, and Caldwell area but we stay in Boise at another Best Western that has the great values and maintenance one would expect a Best Western to have and just count the longer drive to people's houses as a wash. Also outside on the front sidewalk was a pile of recently cut human hair and when I say a pile I mean about 12" of hair it was disgusting and disturbing. My advice hire a building maintenance specialist someone who is good at what they do and knows how to run and maintain pool and hot tubs in working order.

Shocked that this poorly working pool and hot tub would be allowed in a Best Western with a PLUS rating. Does not compare to other PLUS rated Best Westerns we have stayed or work at.

  • Stayed November 2012, traveled with family
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Helpful?
1 Thank HappyHotelCamper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stacy w, General Manager at Best Western Plus Caldwell Inn & Suites, responded to this review, June 16, 2013
Thank you for your review. I would like to assure you that your input is important to us. On this I do wonder if you are reviewing the correct hotel. We keep our pool temperature right at 86 degrees and we keep the hot tub at 102. The pool and the hot tub are on different heaters, so even if we were having trouble with one heater, it should not in anyway impact the other pool. I also swim in the hotel pool quite often and I agree with you, that a warm pool is much more enjoyable. So please if in the area of Caldwell Idaho again, please give us a try, we do keep our pool at 86 degrees year round. Our pool and hot tub are also open 24hrs a day.
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Centennial, CO
Level Contributor
251 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed May 23, 2013

We arrived for two nights to attend graduation at College of Idaho. The front desk staff was very busy as the hotel was completely full but our reservations were confirmed and checking in went smoothly after brief confusion between my Expedia booking and their reservation system. We were compensated with priority points by the front desk staff which was nice and unexpected. We had a quiet 3rd floor room with good elevator service and little wait time despite the full hotel. Breakfasts were excellent with good variety of hot and cold dishes. I wish that more fruit was available, especially bananas. The breakfast area was clean in spite of the many people eating at about the same time. Parking is convenient and the property is clean. This was our second time visiting and we found this latest visit just as nice as the first. The property is right off the freeway exit near a full service gas station and with very easy access to the college. We would definitely stay here again.

Room Tip: Upper floors are best and down the halls from the elevator...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Triumph1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Caldwell Inn & Suites

Property: Best Western Plus Caldwell Inn & Suites
Address: 908 Specht Ave, Caldwell, ID 83605-6927
Phone Number:
Location: United States > Idaho > Caldwell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Caldwell
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Caldwell Inn & Suites 2.5*
Number of rooms: 69
Reservation Options:
TripAdvisor is proud to partner with Expedia, Best Western, Hotels.com, Hotwire, Orbitz, Travelocity, Priceline, Reservation Counter, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Best Western Plus Caldwell Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Caldwell Best Western
Best Western Plus Caldwell Inn & Suites Idaho

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