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“Smokey, slow service, no wifi, rude front desk”

Casino at Best Western Kootenai River Inn
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Attraction details
Owner description: Gaming center with an international flair, accepting both United States and Canadian currencies.
Reviewed November 28, 2012

Very smokey. Took over an hour just to get served in the restaurant and then another half hour to gobble it down.
Front desk extremely rude. What establishment in 2012 restricts wifi to their guests even though we were a bus load of 48 people who you know may likely go somewhere else the next time. McDonald's has wifi and fast service, why bother with you.

3  Thank Petuniatokkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"non smoking room"
in 4 reviews
"kootenai river"
in 6 reviews
"canadian money"
in 2 reviews
"newer machines"
in 2 reviews
"gambling"
in 13 reviews
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73 - 77 of 89 reviews

Reviewed November 21, 2012

I'm not a gambler, but you can't compare it to some of the big casino's. We go for the food, and the veiw. We especially like the Sunday Buffet.

Thank DollyandBunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2012

Very disappointed that there was no incentives for first time player club members in the hotel itself. They offered no discounts for seniors, AARP, AAA or military and it was a weeknight.

1  Thank scpousncb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

This place has great views of the Kootenai River. Meals are always good. great dinner specials. the motel is the best in town. clean rooms with balconies over looking the river. Nice staff at the casino too!

Thank Rzukes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 25, 2012

Located on the scenic Kootenai River it is a Total place for R&R.....Excellent Food at modest prices. Liberal Slots with Non-smoking room, Friendly and helpful staff, Nice rooms and very comfortable beds. For those who love massages and spa's, this is it! Nice indoor pool. Need a make-over, it can happen here at their in-house salon. Very enjoyable all around! I return frequently.

Thank Gail A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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