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“Dull but good stopover”

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Red Lion Hotel Boise Downtowner
Ranked #15 of 58 Hotels in Boise
Certificate of Excellence
Reviewed July 9, 2012

The Red Lion has all the features of the chain. Unfortunately it is not really near anything even though it is downtown. You would need a car to find a place to eat. However, as a one night stopover it works just fine with all the amenities the chain offers. We nearly did not go to the Sports Bar, feeling it had nothing to offer for food. However, it was 100 degrees outside and as stated, no food places near by. We went back where "Amy" took excellent care of us. Good drinks and not bad food at all. Make sure you peruse the menu well. Their Salmon salad was great although the salmon portion very small.

  • Stayed: July 2012, traveled as a couple
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Thank Leonore1005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this reviewResponded August 13, 2012

Thank you so much for the wonderful feedback on your recent stay. We are thrilled to know that we were able to exceed your expectations and we’re delighted that you took the time to post this feedback. Our Mission at the Red Lion is to provide personalized, exuberant service and we are thrilled to know we’ve done that for you during your recent stay.

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425 - 431 of 518 reviews

Reviewed July 9, 2012

Stayed for 3 nights. Elevator was broken but got help with luggage. Good bar menu and bartenders. Rooms were clean and well maintained. Pool could be a bit warmer. Cafe breakfast was excellent.

Room Tip: Had a room with an enclosed patio. Did not get much use.
  • Stayed: June 2012, traveled with family
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Thank evhunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this reviewResponded August 13, 2012

It was a great pleasure reading through the review you wrote about our property recently. The points you addressed are very understandable and we appreciate you bringing them to our attention. While our elevator was out of service we tried offering all our guest luggage assistances. As of August 3rd the new elevator equipment was installed and full operational.

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Reviewed July 5, 2012

Stayed here with my 3 kids on our way from Colorado to Washington state. Walked in, and the lobby smelled like a bowling alley. I had 2 kids in a stroller, 1 walking, and pulled 1 suitcase. The person at the front desk assigned me to the only room that had 2 beds left, then told me it was on the 2nd floor, and the elevator was broken. When I asked how I was expected to get up the stairs with my stroller she was extremely rude, then made a big deal of assigning me to a first floor single bed room, and bringing in a roll away bed.
The one redeeming part of our stay here was our room service breakfast. Food was hot and tasty, and the lady who brought it was kind and courteous.
I would probably only stay here again if it came up on Hotwire again. Not terrible, but not great either.

  • Stayed: June 2012
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Thank LuckyMommyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this reviewResponded August 23, 2012

First and foremost, thank you for posting an honest and open review. I would like to apologize for not meeting your expectations. I am truly sorry that you had a less than perfect stay. Your concerns were shared with our department heads and action was taken to correct issues you encountered.

Sincerely,
Ken Kester
General Manager

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Reviewed July 2, 2012

Did Priceline 3 star, and got this room for about 1/2 price. Lobby is dated and the front desk staff had a bit of attitude, but the room was clean and beds were comfy. What I really liked was the bar and restaurant being open late. The beer selection was great. The bartender let me sample a couple local beers! Food was prepared quickly and was decent. Loved the $5 breakfast. Ordered eggs from the kitchen for couple more bucks. Very nice stay for the money. Would stay again.

  • Stayed: June 2012, traveled on business
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Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this reviewResponded August 23, 2012

While my comments to your review are very late, they are not without gratitude. In a time when people are often too busy to provide any type of feedback, it is always a great pleasure to know that someone has taken the time to put something in writing in regards to their stay with our property.

Ken Kester
General Manager

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Reviewed July 2, 2012

I love stay at the Downtowner! The staff is so accommodating, friendly, and great. Its a fantastic place to get some rest and relaxation.

  • Stayed: June 2012
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Thank krisstuffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this reviewResponded August 13, 2012

Thank you for taking the time to write a review on your experience here at the Red Lion Hotel Boise Downtowner. We realize that you can stay anywhere and we thank you for choosing the Red Lion Hotel Boise Downtowner. We hope to see you again in the very near future and if there is anything we can do to help prepare for your next visit, do not hesitate to contact us directly.

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Reviewed June 28, 2012

This hotel is perfect for a casual get away or even on business . As a matter of fact this particular red lion is my favorite, out of many. The hotel is very accommodating especially to R&R Members. The rooms are great, very clean and spacious. The bar is fantastic!! My honey enjoyed going down often. Unlike many of those dark empty hotel bars. This one has Good drinks, great food. Nice ppl. And there's always conversation. There a pool table and few choices of games darts act.... !! JASON (bartender) is great and fast...so when things get busy, you'll see him move faster lol but never makes a difference in service! ken (hotel manger) is the best i must add . He's was very accommodating to one of my requests so that made our stay even better !!! I love the pool and hot tube set up Its so nice (not like many red lions) and the gym here is perfect. This would be my favorite part of entire hotel beside the view;) they have options !!!!!! This gym is spacious and has 7 exercise equipments to chose from plus weight bench and two work out mats... Two flat screens and a fresh water system always clean towels .. I've stayed at 2 other places in boise but the red lion has me coming back . The staff here has the best customer service and everything is always done to accommodate the guest !! Business or pleasure its always wonderful stay.

  • Stayed: June 2012
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1  Thank sierena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this reviewResponded August 13, 2012

Thank you so much for taking the time to submit a review on our property and your time with us. We value the input of all of our guests and are very pleased to know that we were able to exceed your expectations.

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Reviewed June 22, 2012

One of their elevators was out of order, so asked for a room on the main floor. They put us in the tower which had a working elevator! Fantastic room! Friendly staff and very comfortable.

  • Stayed: June 2012, traveled with friends
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Thank angelladycoleedam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RL828, General Manager at Red Lion Hotel Boise Downtowner, responded to this reviewResponded August 23, 2012

While my comments to your review are very late, they are not without gratitude. In a time when people are often too busy to provide any type of feedback, it is always a great pleasure to know that someone has taken the time to put something in writing in regards to their stay with our property.

Sincerely,
Ken Kester
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Lion Hotel Boise Downtowner

Address: 1800 W Fairview Ave, Boise, ID 83702-5123 (Formerly Doubletree Boise Downtowner)
Location: United States > Idaho > Boise
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Family Hotel in Boise
#23 Business Hotel in Boise
Price Range: $103 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Boise Downtowner 3*
Number of rooms: 182
Official Description (provided by the hotel):
An ideal location in the center of everything and conveniently located off I-184 in the core of downtown Boise, Red Lion Hotel Boise Downtowner is just 15 minutes from the airport via our free airport transportation. Take a short drive to the State Capitol, the Boise Convention Center and many other popular attractions. We're just minutes away from the beautiful Boise River and Boise State University.182 fully renovated, comfortable guest rooms and two spacious suites welcome you to our seven-story, full-service property. Guest rooms feature 37" flat-screen televisions, microwaves, mini-refrigerators, phones and coffeemakers. Complimentary wi-fi is also available throughout the hotel, including all guest and meeting spaces. Take advantage our fitness center, whirlpool and swimming pool and take some time to explore Boise's Greenbelt jogging path, just steps away. Seven golf courses, shopping, skiing, rafting and the great Idaho outdoors are all close by.With 8,000 square feet of flexible meeting and banquet space, the Red Lion Hotel Boise Downtowner is a full service convention hotel able to accommodate up to 250 guests for your next conference or special occasion.This hotel offers a range of dining options, including a'la carte restaurant dining from an abbreviated menu to a cozy lounge in which to order appetizers and a beverage to enjoy with your Café2Go purchases. All select service hotels feature the Roaring Start Breakfast Buffet, Café2Go and catering services. ... more   less 
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Also Known As:
Red Lion Boise
Boise Red Lion

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