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“Greatest stay ever.” 5 of 5 bubbles
Review of Hampton Inn & Suites Boise Downtown

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Hampton Inn & Suites Boise Downtown
Ranked #5 of 57 Hotels in Boise
Certificate of Excellence
Cedar City, Utah
Level Contributor
230 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Greatest stay ever.”
5 of 5 bubbles Reviewed January 1, 2013

We stayed here for a layover between Seattle and Southern Utah. It was great. We have for kids, ages 8-14. We had two queens and a hide a bed. It was a large spacious room with nice beds. About midnight there were some obnoxious teenagers across the hall. I needed to go back down to the car and retrieve something. On my way down I stopped by the front desk and told the clerk about it. His immediate reaction was, "oh, I'm sorry sir. Let me comp your room for you." I was not rude or anything in my complaint and had no expectations. Freaking sweet. With parking and taxes for our room would have cost $150 for the night.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dremmettdc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHamptonBoise, Director of Sales at Hampton Inn & Suites Boise Downtown, responded to this review, January 16, 2013
Hi dremmettdc,
Thank you for the stellar review of your experience! I am so glad that you and your family enjoyed the room. I hope the kids had a chance to take advantage of our very fun indoor pool during your stay. Always a fun surprise!

Our team truly wants to make sure you are comfortable during your stay. Thank you for allowing us the opportunity to quiet down the kiddos across the hall and take care of you. We look forward to seeing you again next time you are in Boise!

Cheers,
Jennifer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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949 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Brawley, California
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 20, 2012

Resonably priced, great location walking distance from most of downtown, good breakfast buffet, clean rooms, and great service from staff. Stayed there twice in July and October in 2012 and had great stays both times.

Room Tip: Higher floors are farther from street noise.
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Eric P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHamptonBoise, Director of Sales at Hampton Inn & Suites Boise Downtown, responded to this review, January 2, 2013
Hi Eric P,
Thank you for such wonderful comments on all aspects of your stay! Your room tip is great! We are lucky at this hotel that rooms don't even begin until floor five. Definitely an advantage! Thanks for staying in 2012, and we look forward to seeing you again in 2013! Happy New Year!

Cheers,

Jennifer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tappie
2 reviews
5 of 5 bubbles Reviewed December 13, 2012

This hotel is the best , the staff is so friendly . I was booked in a king room which was very nice , I called the front desk to ask a question about a room with a garden tub in another room and how much it would be to upgrade to that suite. The pleasant women informed me that that room was booked but she had a king suite , it didn't have a garden tub but she upgraded me with no cost to me at all . This is what I call great customer service . I work in the customer service field and its the small things that make a great experience and this is exactly what I had at this hotel. The housekeepers are very nice and provide anything you ask for . The location is perfect for downtown access you can walk to wherever you need . i would stay here Again is a heart beat. Kudos to the staff at the Hampton Inn and Suites Boise downtown .

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Obuzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHamptonBoise, Director of Sales at Hampton Inn & Suites Boise Downtown, responded to this review, January 2, 2013
Thank you for your KUDOS! Our goal is to WOW every guest, and we are thrilled that you were so pleased with our service. Thank you for choosing to stay with us and for sharing your experience. We look forward to serving you again in the New Year!

Kind regards,

Jennifer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, Idaho
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed November 26, 2012

This 6 day stay was a gift for my time in Boise while supporting a family member in the hospital. For such a stressful time, this hotel and the staff just made it such a blessing to be there. Loved that I could walk to restaurants, including the Basque area and historic district. Close to the hospitals, great view from my room. The staff were super friendly and provided great service. I have to be strict gluten-free with my diet and they even had gluten free bread for breakfast! Hated to leave and will make it a goal to stay there next time I am in town!

Room Tip: loved the room on the 10th floor on the eastside - view of the sunrise in the mornings!
See more room tips
  • Stayed November 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kari D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHamptonBoise, Director of Sales at Hampton Inn & Suites Boise Downtown, responded to this review, December 6, 2012
Thank you for choosing to stay with us Kari D. Having a family member in the hospital is so difficult.I am glad that we could be your respite. I hope they have fully recovered!

I am empathetic with how difficult it can be to travel and find gluten free options. Great to hear our breakfast team took great care of you!

Great room tip also as the sunrises are beautiful any time of year! Come back for a leisure trip soon!

Kind regards,

Jennifer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 29, 2012

The Hampton Inn and Suites in downtown Boise is excellent. This is a great location for both business travelers and tourists wanting to experience all the charm Boise has to offer.

Located in the heart of the theater and restaurant district, the hotel offers great service at a reasonable price. Two blocks from the local stage theaters, the hotel also is just a short walk to the Green Belt river walk and the Boise Art Museum. Just outside the door is a 9-show movie theater and there are a dozen excellent restaurants and coffee shops nearby.

By far the best feature of this hotel is the staff. The friendly, helpful and professional people who work here, from the front desk team to the housekeeping folks, impresses even the most jaded traveler. The employees sincerely like each other and their hotel, and it shows. Whether giving helpful advice on places to eat and things to see, or efficiently arranging checkout, the Hampton Inn Boise Downtown crew really goes the extra mile.

The pros: spotless rooms that, despite some older chairs and couches, are well maintained and inviting. The hotel offers an extensive selection of satellite TV and on-demand TV video. Excellent free WiFi. Microwaves and small refrigerators add to convenience and comfort. Very good fitness facility and small indoor pool, ideal for kids. Great business center with actual office supplies and working printers.

The complimentary daily breakfast bar (6-10 a.m. daily) was nothing to write home about, but can accommodate any dietary needs. There are hot trays of mediocre microwaved omelets, but the fresh fruit and oatmeal make up for the hot-side shortcomings. There's ample space in the dining area to enjoy breakfast without being elbow-to-elbow with the other guests. There's always complimentary hot coffee and tea in the lobby.

The cons: room windows don't open – you're dependent on the in-room heat/ac with no fresh air. Depending on the level of Fabreze used by housekeeping, this can be a real minus. While there are "enough" electrical outlets available, you still need to hunt for bedside outlets behind the end tables.

The "other:" There is a public parking garage attached to the hotel, with direct lobby access, for $10 a day, unlimited entry and exit using your room key. Your room key also activates the elevator – a nice hotel security perk. In addition, there's a front desk "store" with food and sundries in case you prefer to eat in your room.

I'll definitely stay here again if I find myself in Boise. The property is quiet, comfortable and has a great location, but the friendly and helpful staff is what would really get me to return. If you're a tired traveler, the people can make all the difference – something this Hilton Family property has figured out.

  • Stayed October 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TechPAO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHamptonBoise, Director of Sales at Hampton Inn & Suites Boise Downtown, responded to this review, December 6, 2012
Dear TechPAO,
Thank you for such a great review! Your compliments to the team have been shared and are very much appreciated! I love seeing that you enjoyed some of our recently upgraded amenities such as the free WiFi and newly renovated fitness center! Your frustration in finding outlets in the guestroom has a fix on the way! We will soon have power boxes with multiple outlets and USB ports on the nightstand.

I love that you discovered so much about Boise on your trip. It is wonderful to have it all so close to the hotel. Next time you are here, stop at the front desk and we can uncover even more fun within walking distance! See you soon!

Cheers,

Jennifer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Bend, Indiana
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed October 9, 2012

I recently stayed at this hotel for two nights on a business trip. It appears to be a fairly new property. The staff could not have been more friendly and helpful. Clean, spacious, modern rooms and very comfortable beds. The location is great. You're downtown surrounded by good restaurants and only a couple of blocks from a large park that runs along the river and that includes museums and a zoo. You can stay downtown and still enjoy the great outdoors. The breakfast was okay. Typical hotel breakfast buffet, plenty of choice but not such great quality. If you have a little free time walk a couple of blocks to the Anne Frank Memoria. It's beautifully done and a bit of a surprise to find it in Boise, Idaho.

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sharlet2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHamptonBoise, Director of Sales at Hampton Inn & Suites Boise Downtown, responded to this review, October 25, 2012
Thank you gypsy03 for sharing your experience! It is always nice when a business trip can be fun also. I am glad that you enjoyed the downtown area and the Anne Frank Memorial. It is definitely a must see!

It is great to hear that you enjoyed the hotel and I look forward to sharing your KUDOS to the team!

Thank you and we look forward to having you stay with us again!

Kind regards,

Jennifer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
109 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed September 27, 2012

Being a gold reward member with Marriott I had never stayed at the Hampton Inns, but this time around I got a good rate and decided to try it, mainly for its location. Would definitely recommend it! First of all it's right in the heart of downtown Boise, a long walk from the football stadium (I was there for the Broncos game). You can actually take the free downtown shuttle to and from the stadium, but I decided to walk (about a mile and a half). Rooms are nice, spacious, clean, with a good view of the city. Breakfast was the best free breakfast I ever had. You have your choice of eggs, waffles, sausage, bacon, cereals, yogurt, fruit, muffins, breads, milk, tea, coffee, you name it. And the lovely girls at the front desk make you feel right at home. Thanks Hampton and thanks Boise! Good hotel, better people!

  • Stayed September 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank bostona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOSHamptonBoise, Director of Sales at Hampton Inn & Suites Boise Downtown, responded to this review, October 25, 2012
Hi bostona,
Welcome to the Hampton Family! So glad to hear that you enjoyed your stay and our team exceeded your expectations with their friendly service!

I shared your rave reviews with our breakfast team and they were so appreciative of your comments. You highlighted all the wonderful options so well - definitely something for everyone!

We look forward to having you stay with us again!

Best,

Jennifer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Boise Downtown

Property: Hampton Inn & Suites Boise Downtown
Address: 495 S Capitol Blvd, Boise, ID 83702-7117
Phone Number:
Location: United States > Idaho > Boise
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Boise
#3 Romantic Hotel in Boise
#3 Family Hotel in Boise
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hampton Inn & Suites Boise Downtown 3*
Number of rooms: 186
Reservation Options:
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Also Known As:
Hampton Inn & Suites Boise Downtown Hotel Boise
Hampton Inn And Suites Boise Downtown
Hampton Inn Boise
Boise Hampton Inn

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