Our first impression of this hotel was very good. Unfortunately, a power outage due to a horrible storm necessitated a transfer to the airport Best Western. Between the two, this is the better facility. It is just a bit difficult to locate since there is no signage on the road and the hotel is well behind buildings on Federal Way.
The person on the desk was great on check-in, but showed a real lack of training (and any management support) for crisis management when the power failed. But, she did arrange a transfer to another motel for us which was appropriate under the circumstances.
My wife and I have discovered that we are Best Western type of folks and would definitely give this hotel another try if we are in the Boise area again.
- Official Description (provided by the hotel):
- Enjoy exceptional accommodations and great rates at this Boise hotel near Boise State University, Boise Municipal Airport, Simplot Food Group and more.At the BEST WESTERN Northwest Lodge, we're committed to providing exceptional customer service, comfortable accommodations and affordable rates, which makes every stay at this hotel in Boise unforgettable. Each spacious guest room at this Boise Best Western comes complete with cable television and free high-speed Internet access. And for added comfort and convenience, we'll help you start each morning right with a complimentary full breakfast and relax each night with a complimentary evening reception featuring cookies and milk. Other value-added amenities at this hotel near Boise State University also include free Wi-Fi access, an indoor swimming pool, exercise facility, hot tub, business services, meeting conference facilities and a complimentary shuttle to the Boise Municipal Airport, located less than five miles away. This Boise Best Western is also pet-friendly.Leisure travelers will love being close to Simplot Soccer Complex, Idaho Ice World, Boise State University and the Boise Factory Outlet Mall, and business travelers will appreciate being close to downtown Boise, the State Capital Building and local businesses, including Micron Technology and Simplot Food Group. Gowen Field and Boise State University are also just a short drive away, which makes the BEST WESTERN Northwest Lodge perfect for visiting family and friends that are in the service or attending school.Whether you're visiting for business or leisure, the BEST WESTERN Northwest Lodge is the place to stay. Make your reservations today to save on an unforgettable Boise hotel experience. Our friendly staff looks forward to welcoming you here. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Boise
- Boise Best Western
- Best Western Northwest Hotel