This was the third time I stayed at this hotel and the third time was not a charm... I checked in on thursday june 2nd. I stayed in the same room that I did in april of this year. It is a smoking room, and the same hole-ly comforter and blanket were on the bed that were when i stayed in april. 2hrs after my check in I realized that the comforter had blood smeared across it, I called down and told the manager, she told me I had to bring comforter to her. Friday morn june 3rd; cut on tv and can't get channel 3 for cable, long story short it's been preprogrammed, clerk knows not how to program, maint tech, i'm told, is off till sunday, I had to move a tv from another room, on sunday june 5, after waiting two days for the maint tech who never came, I don't think he was told, Tuesday june 7th, desk clerk, same one that i've had to deal with for everything else, outside of the comforter, calls up to my room and tells me she forgot to copy my ID, and could I bring it down, I did. Wednesday, june 8, 8am, I strip my room for housekeeping, I WAS SHOCKED!!! under one pillow case the pillow is bloody, so bloody that first glance you know the housekeeper just didn't care. I immediately call down and tell the mgr, ms. J, she tells me she'll send another one up...and that's it. Same day at 315pm, the desk clerk, same one, slides a note under door apologizing for lack of hot water becuase gas company has shut gas off. I go down to the office and ask for mgr. clerk looks at me and says i think , no, I'm not sure, I believe shes out. YES!! After that I asked her how much am I supposed to have to take, at which time she told me she was on facebook with her daughter and I could come back to talk to mgr? Thurday june9th, I go to renew and change rooms, and talk to mgr. but she caught me and told me I complained to much and had to go somewhere else, this was 35 minutes before check out. longerstory short, they wouldn't allow me to renew, and at 12noon, i had to leave all my personal belongings because my transportation hadn't come yet and the police were standing at my door, I left and came back 1 and a half hours later to retrive my things, my clothes were in trash and my laptop was gone!!! I lost all I had and very very sensitive and valuable information and materials. I have filed a complaint with the BBB, and also a police report of theft, and lost my clients information and that account and since, over the last week, have lost every client except two of my 25. I have NEVER!!! iN MY 42 YRS of life experienced anything like this. And just in april, I wrote a rave reveiw about this place. My life is actually changed forever...and all because i wanted to watch television, and didn't want to lay in blood, and wanted to take a hot shower. PS. theres a huge sign on desk that says no pets allowed, yet the mgr. walks her dog right out front everyday?
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- Also Known As:
- Suburban Extended Stay Woodstock-Atlanta n Hotel Woodstock
- Extended Stay Woodstock
- Woodstock Extended Stay