Stopped at this Courtyard after a long, long day of traveling. Our midnight check in was a breeze but when we went to our room the door was propped open and the radio on. Needless to say we didn't enter and called to the front desk using the hallway phone. While we were on the phone, she sent a co-worker up to check it out an he indicated the cleaning people didn't finish. Here is where it gets impressive. While standing there, he radioed down and the lady at the counter checked us in to another room. The man with us helped carry our bags and asked if we wanted a soft drink or anything from their concessions. We told him no and that we appreciated the gesture. About five minutes later we got a call from the lady whom checked us in and she apologize and asked if she could bring snacks up for the inconvenience. It was customer service at its finest. Hopefully all of their employees are as empowered as these two! As for the stay, the parking lot was well lit and felt safe. It was obvious that it was recently updated and was very, very clean. We didn't have time to enjoy the property because we got back on the road early the following morning. A definite future option during our migrations to Florida.
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