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Reviews (245)
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All reviewshi expressoutdoor pool and spawould stay here againroom was cleangreat hotelroad tripstaff was very friendlyoutback steakhousefree breakfasteggsfront desk stafflots of restaurantshot breakfastsausage gravythe breakfast areaone night stayroad noise
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Reviewed November 26, 2013

Stayed on way home from Florida. When the kids saw the room, they said 'why couldn't this be our hotel in Florida?' Room was quite large, clean and up to date. Well decorated. Always enjoy the hot breakfast. Glad we stopped here.

Room Tip: Front of hotel is right next to highway -- traffic noise may bother some.
  • Stayed: November 2013, traveled with family
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Thank BruceD7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this reviewResponded December 3, 2013

We are so glad you chose to stay with us on your way home from Florida! Thank you for your comments and we hope to see you again the next time you travel through Valdosta.

Thank you,
Ty O'Steen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 21, 2013

I had a great stay at this hotel. The room was much bigger than I anticipated. Even though it was right off the highway, the hotel was quiet. The rooms were clean and updated. Breakfast in the morning was excellent. There are plenty of other restaurants nearby as well. If I'm ever in Valdosta again, this will definitely be the place I stay.

  • Stayed: November 2013, traveled with friends
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Thank Patrick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this reviewResponded November 26, 2013

Patrick,

Thank you for staying at our Holiday Inn Express. We are so happy that you had a great stay, that our rooms exceeded your expectations, and that our breakfast was excellent.

We look forward to seeing you the next time your travels bring you to Valdosta.

Warm regards,
Ty O'Steen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 6, 2013

The few staff we came in contact with treated us like family. Vern & Staff for Breakfast went above and beyond to make all happy. Destiny was so sweet although new staff. Katie ans her supervisor in House services were sweethearts honoring our privacy and doing a wonderful job.

Room Tip: Read description carefully
  • Stayed: October 2013, traveled on business
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Thank Judy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this reviewResponded October 15, 2013

Judy,

Our sympathies remain with you and your family. Thank you for you kind comments about Vern, Destiny and Katie. We are very happy you felt like family during your stay.

We hope to host you under more pleasant circumstances the next time you visit Valdosta.

Our warmest regards and deepest condolences,
Ty O'Steen
General Manager

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Reviewed September 19, 2013

This Holiday Inn Express is a nice place to stay while on the road. It is quiet and clean, with free Internet access, and free breakfast. The hotel is next to I-75, a good location. There are plenty of restaurants to choose from within walking distance. For us, that was a plus since we had been in the car for 8 hours. It gave us a chance to stretch our legs!

  • Stayed: September 2013, traveled with family
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Thank YM C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this reviewResponded September 24, 2013

Thank you for staying at our Holiday Inn Express! We are happy that you found our hotel quiet and clean while enjoying the selection of restaurants within walking distance.

Warm regards,
Ty O'Steen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 13, 2013 via mobile

Very convenient access from I-75 with many close restaurant choices including Starbucks. However, should you request a King Bed room you will only have a shower enclosure and no tub. Room nicely done with micro and refrig. Bathroom could use remodel as it has old counters, tiles, etc. To get a tub you must book a room that has 2 Queen Beds. Sorry dear husband ! If there is a next time at this hotel I will have to choose the room with a tub ! After travelling all day I find a bath therapeutic as well as a sleep aid.

  • Stayed: September 2013
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Thank lexusislover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WilliamsHotelGroup, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this reviewResponded September 18, 2013

Thank you for staying with us, though I'm disappointed we did not meet all of your expectations. I hope you do stay with us again and, if so, we have some king rooms with a Jacuzzi tub that might just provide the therapeutic recovery from traveling that you're looking for!

Thanks again,
Ty O'Steen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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