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Reviews (245)
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All reviewshi expressoutdoor pool and spawould stay here againroom was cleangreat hotelroad tripstaff was very friendlyoutback steakhousefree breakfasteggsfront desk stafflots of restaurantshot breakfastsausage gravythe breakfast areaone night stayroad noise
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Reviewed October 26, 2012

we have become loyal customers the check in girl i think her name was jamie was very personable and helpful the breakfast was wonderful as usual but the lady overseeing it was outstanding..the location was excellent right off the freeway ..just wish the handicapped room would've been closer to the elevator

Room Tip: one problem we go a handicapped room but it was the furthest room from the elevator makes no sense
  • Stayed: October 2012, traveled with family
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Thank kay b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2012

This is a very quite hotel and is a companion property to the adjacent Comfort Suites. The staff is very friendly and helpful. The atmosphere is very relaxed. It would probably accompany business travelers’ best, then families. I did notice quit a few families with young children and they were all in good spirits. I would return and recommend it to a wide range of travelers’. Conveniently located to every possible restaurant and food taste you might have.

Room Tip: There is a nice mid sized fitness center with a universal machine and several cardio stations.
  • Stayed: October 2012, traveled on business
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Thank Karl H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2012

I stayed at this hotel on my way back from Orlando and the people and managment at this hotel are nothing but RUDE!! Our room was not reserved as promised. They gave the room to someone else, they said sorry for any inconvience that this may cause. The room they did give to us was not made up properly, it had a bad smell, the sheets were all stained up with green stains on them. This hotel has BED BUGS!! Also there was MOLD on the ceiling in the bathroom!!!! The manager of this hotel is RUDE also. He thinks he can do anything and get away with it. People need to not stay at this hotel and cancel all their reservations and not show up. We got sick from staying in this room. We were told by the hotel if we did not like it, we could have went somewhere else.

  • Stayed: August 2012, traveled as a couple
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5  Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VLDES, General Manager at Holiday Inn Express Hotel & Suites Valdosta West - Mall Area, responded to this reviewResponded September 18, 2012

Thank you for your comments about your recent stay. Please accept my apologies for any inconvenience you may have experienced. While we strive for perfection, we are not perfect. To that end, I have used this as a “teachable moment” and reviewed your comments with my entire housekeeping staff. We appreciate your feedback as it helps us to be a better hotel. It is the wish of both me and my staff that you stay with us again on your next trip through Valdosta to show you; this was the exception and not the rule here at the Holiday Inn Express & Suites.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2012

Motels rooms are very clean as is the motel itself. It is very convenient to the expressway. Staff seemed to actually enjoy their jobs. Breakfast was vey good. I would have given the hotel an excellent except the hotel corridors are very noisy. You hear noise coming from the various guest rooms as you walk along the corridor. However, once you enter your room you never hear the other guest.

  • Stayed: August 2012, traveled as a couple
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Thank Fltraveler31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2012 via mobile

My husband and I are staying here for a week to ten days while he is working on a project at one of the nearby companies. We have stayed at Holiday Inn Express properties all around the country and this one has become one of our favorites! The front desk staff are all extremely nice, helpful and professional. Perrin checked us in and was very pleasant. The housekeeping staff have been very kind and efficient... always asking if we need anything and wishing us a pleasant stay. The King Suite is spacious and comfortable.... and the breakfast is as everyone has mentioned.... good, fresh and plentiful. If we ever come back to this city for work or leisure, we will stay here again! We would definitely recommend this property to others!

  • Stayed: August 2012
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Thank sharper33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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