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Tucker
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All reviews breakfast service nice breakfast pleasant stay enjoyed my stay would stay again non smoking room staff was friendly muffins rates employees
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Reviewed January 19, 2020 via mobile

It was an ok experience. Not bad we enjoyed our visit for a few days. Could have been better. There were a few things that would stop me from staying again. So hopefully someone else will have a better visit than I did. I probably won't recommend it to any family that visits me.

Date of stay: November 2019
Trip type: Traveled with family
Thank Teris1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestXperienceTeam, Guest Relations Manager at Days Inn & Suites by Wyndham Tucker/Northlake, responded to this reviewResponded 5 weeks ago

Hello Teris,

Thank you for your feedback and we hope you had a pleasant stay with us. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. We will see what we can do about having some updates soon so we can provide even better value. We hope to see you again soon.

Best Regards,
Days Inn & Suites
Customer Care Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2020

Beds not worth the $$, i have never looked forward to going home to sleep on my own bed from vacation. Air mattress would have been better. If ya have back problems this place is definitely not for you.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank crackofdawn6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestXperienceTeam, Guest Relations Manager at Days Inn & Suites by Wyndham Tucker/Northlake, responded to this reviewResponded January 6, 2020

Dear Guest,

It's great hearing back from you about your recent stay with us. We appreciate suggestions about how we can make things better for our guests in the future. Your comment about the beds is noted and we will see what we can do about having some updates soon. We hope that everything else was in order and we hope you consider staying with us again.

Best Regards,
Days Inn & Suites
Customer Care Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 23, 2019

This property desperately needs updating! Property does not have restaurant and does not offer hot food for breakfast. Only stale toast. No cereals no fruit no meats! Waffel batter was old therefore waffels were tasteless. Rooms smelled of smoke.

Date of stay: December 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mercedes733
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestXperienceTeam, Guest Relations Manager at Days Inn & Suites by Wyndham Tucker/Northlake, responded to this reviewResponded December 25, 2019

Hello Mercedes,

It's great hearing back from you about your recent stay with us. We appreciate suggestions about how we can make things better for our guests in the future. We will see what we can do about having some updates soon so we can provide even better value. Your concern about breakfast is noted and we will see what we can do about providing additional options soon. We apologize for any inconvenience caused and we hope you consider staying with us the next time you are in the area.

Best Regards,
Days Inn & Suites
Customer Care Team

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Reviewed December 18, 2019

Out of all the hotels I've visited, this one was by far the worse. The sheets had holes, the room smelled moldy, the vents were very dusty ( I have allergies),the internet was slow, the entire room needs an upgrade, plus management had the audacity to have us pay the full price for the rooms.

Date of stay: December 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank 2019customer675
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestXperienceTeam, Guest Relations Manager at Days Inn & Suites by Wyndham Tucker/Northlake, responded to this reviewResponded December 18, 2019

Dear Guest,

Thank you for your feedback - we appreciate you taking the time to leave us with comments about your recent visit. While we are sad to hear that you did not experience the level of satisfaction that other guests usually have, we are glad that you pointed out the things that we can work on. Your comment about cleanliness is noted and we will see to it that our team does a better job preparing the area moving forward. We will also see what we can do about having some updates soon and improve on the maintenance issues. Your comment about the internet service is noted and we will make sure to report this to our provider for immediate handling. We are sorry for the inconvenience caused and we hope you consider staying with us again.

Best Regards,
Days Inn & Suites
Customer Care Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2019

I am a retired Army vet, I have recently started traveling on a regular basis. The night I checked in, I had made a rookie traveler mistake and forgiot the card I used to reserve the room with. The clerk was very instrumental in helping get through my issue. This company needes more employee's like this.

Date of stay: December 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Journey278823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GuestXperienceTeam, Guest Relations Manager at Days Inn & Suites by Wyndham Tucker/Northlake, responded to this reviewResponded December 13, 2019

Dear Guest,

Thank you for your feedback on your recent stay with us. We are glad to hear that you had a good overall impression of your stay and we hope you were comfortable. We are sorry to hear that there were some concerns upon checking in. That being said, we are glad our staff was able to help sort through the issue. We hope everything else was in order. Thank you for choosing to stay with us and we look forward to seeing you again soon.


Best Regards,
Days Inn & Suites
Customer Care Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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