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“shabby at best”
Review of White Columns Inn

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White Columns Inn
Ranked #2 of 6 Hotels in Thomson
Certificate of Excellence
Valdosta, Georgia
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“shabby at best”
Reviewed August 17, 2012

I selected this hotel based on Trip Advisor rating, but ownership has changed. Check-in was by a girl who lacked the experience and training to make it simple. The room was poor, smelly and the AC didn't cool correctly. Switched rooms to one where the wireless internet connect required tech support to work, The room was "Non-smoking but smelled like a stale bar room.
The one high point was breakfast, a rose among too many thorns. My advise is go to Augusta.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Craig C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel3M, General Manager at White Columns Inn, responded to this review, August 20, 2012
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
We are glad that contacting tech support was able to fix your computer internet connection, note that if tech support was able to help you identify the problem then the problem was on your computer and not on the connection side of the hotel. Many times travelers must decrease the computer setting on your computer in order to allow your computer to connect to a non secure network.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thanks,
General Manager
BEST WESTERN White Columns Inn
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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155 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
Mobile, Alabama
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 14, 2012

I stayed on my way back from the beach after staying in the Best Western in Augusta and having such a pleasant experience my husband and I decided to drive 20 miles further to the next one. We were once again pleased with our stay this motel has a southern feel to it, the hotel was busy with a baseball team and a family group. The hotel staff was extremely helpful and polite from the manager to the housekeeping staff everyone says "hello". This is a older hotel outside rooms but very clean and well kept. We liked the breakfast not your normal for a hotel but a hot breakfast buffet my husbands favorite was the bacon and biscuits. We are pleased with all the Best Westerns we have stayed at it seems as those they are all different.. yet all the same level of service!

Room Tip: Ask for a room in the courtyard they are much bigger and away from the pool!
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tammie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at White Columns Inn, responded to this review, July 16, 2012
Dear Valued Guest:
We are pleased that you enjoyed your stay at not only our hotel but with all the BEST WESTERN hotels in your travels. We at BEST WESTERN White Columns Inn strive to provide superior customer care with each guest. We are happy that you enjoyed your breakfast as we believe that breakfast is the most important meal of the day! We hope to see you again in the near future!
Thanks,
Christi Munns
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Killen, Alabama
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 1, 2012

Just a quick stop overnight on the way to the beach. Room was clean and comfortable. Most rooms are back from the highway, so there was no highway noise. The only noise came from a barking dog in the next room, but once we settled down so did he/she. Breakfast was wonderful. Lots of choices and I was floored that it was free. The Pool and Fitness Center were both open, we didnt use because of tight travel schedule. Another thing worth mentioning is the lobby, which was classy with an old-south feel. Not opulent, but very nice. Staff was courteous....

Room Tip: Rooms not facing US 78 are quieter......
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tabatc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at White Columns Inn, responded to this review, July 2, 2012
Thank you for your recent review of our hotel. We at BEST WESTERN White Columns Inn strive to lead the industry in superior customer care. We are pleased that you enjoyed your stay with us. We appreciate your business and hope to see you again soon!
Thanks,
Christi Munns
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
louisiana
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 12, 2012

I have to say the staff at the White columns in was very nice. The room was a great price deal The outside appearance is very nice. There is a bar inside too. You can order food, but we didn't. We ate at Applebees.

The cons, our room had the hair dryer removed from the wall, laying on the bathroom counter with a pink towel, guess somebody got sidetracked. Also the bedside lights went off and on when we moved. And skip the coffee, YUK!

We stay at best western all the time, Not too impressed, but did i say how nice the people were?

Room Tip: I would stay there again. Just find someplace to dine for coffee and breakfast
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank born2travelLouisiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel3M, Manager at White Columns Inn, responded to this review, May 14, 2012
Thank you for your review we are pleased that you enjoyed your stay with us. We at BEST WESTERN White Columns Inn strive to lead the industry in superior customer care. We hope to see you again in the near future!
Thanks Again,
BEST WESTERN White Columns Inn Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LaGrange, Georgia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 11, 2012

Without a doubt one of the best places I have ever stayed in!!! I don't know where to begin....the staff was so attentive and nice. The beds were soooo comfortable. Loved laying out by the beautiful pool waiting on our State Playoff baseball games to start. The breakfast was good too!! The coffee.....amazing! You will not regret staying here. What a wonderful and relaxing stay!

Room Tip: All rooms are awesome!
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  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Scarlett2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel3M, General Manager at White Columns Inn, responded to this review, May 14, 2012
Thank you for your recent review of our property. We are very pleased that you enjoyed your stay with us! We at BEST WESTERN White Columns Inn stive to lead the industry in superior customer care! We hope to see you again in the near future.
Thanks Again,
BEST WESTERN White Columns Inn Management and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Forsyth, Georgia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 23, 2012

I had a few problems while checking into the hotel but once that process was taken care of the rest of the stay was pleasurable. The girl in the lounge (Sara) had a great attitude and was helpful when I was deciding on something for dinner. I ended up just ordering in and the fish basket was very tasty.

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank toddkp210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel3M, General Manager at White Columns Inn, responded to this review, April 25, 2012
Thank you for your review of our property! We are pleased that you enjoyed your stay and meal with us! We at BEST WESTERN White Columns Inn strive to lead the industry in superior customer care! We look forward to seeing you in the future!
Thanks,
BEST WESTERN White Columns Inn
Management and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, NC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 12, 2012

I had to travel last minute for a funeral and had to bring my dog with me. I was able to get a room even with the Master's going on in Augusta. Breakfast was delicious and the staff was extra friendly. I have stayed here once before and will always stay here in the future. Location is convenient and my room was well kept.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotel3M, Manager at White Columns Inn, responded to this review, April 17, 2012
Thank you for choosing BEST WESTERN White Columns Inn during your stay in beautiful Thomson, Georgia. We are very pleased that you enjoyed your stay with us! We at BEST WESTERN White Columns Inn strive to lead the indusrty in superior customer care, we hope to see you again in the near future!
Thanks,
BEST WESTERN White Columns Inn
Management and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about White Columns Inn

Property: White Columns Inn
Address: 1890 Washington Rd, Thomson, GA 30824-7202
Location: United States > Georgia > Thomson
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Thomson
Price Range (Based on Average Rates): $
Hotel Class:3 star — White Columns Inn 3*
Number of rooms: 133
Official Description (provided by the hotel):
We are thrilled to call Thomson, Georgia our home and are delighted to be a part of your visit. We just love to have company...and what a treat you have ahead of you in Thomson, GA!Whether it is work or play that brings you to our city, we're ready to help make your time here pleasantly memorable. We offer banquet rooms for your business and social needs as well as great getaway packages including historic tours, golf outings, or romantic escapes.The White Columns Inn hotel in Thomson, Georgia boasts amenities including: Onsite Lounge, whirlpool rooms and suites, gazebo with sundeck at our outdoor swimming pool, plenty of parking for all vehicle types, and over 100 boat hookups. We look forward to serving you during your stay with us!The area around Thomson GA is quite often referred to as a playground, with a wide variety of outdoor fun awaiting you. Stay awhile, browse around and learn about our paradise. ... more   less 
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Also Known As:
Best Western White Columns Hotel Thomson
Best Western Thomson
Thomson Best Western

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