I'd never been to Zaxby's before and found it the best option in the area I was in - of I-20 between Augusta and Greensboro, GA.
Zaxby's is all about fried chicken strips - there are probably very few ways that they can be made or used that are not available on the menu there - salads, sandwiches, platters.
They do fried chicken strips pretty well. And the prices are reasonable.
I was hoping for other options, like a breast fillet or wings.
I tried one of their sandwiches, which I expected to be a boneless slab of chicken, but turned out to be 3 strips with, in my case, buffalo wing sauce.
It was quite acceptable for a fast food place - except it wasn't so fast.
I was traveling on Fathers' Day and I noticed that the restaurant was quite busy - full of families celebrating the holiday together. As a northerner, and first time Zaxby's visitor, I am not sure whether this can be attributed to the fact that there were few restaurants available in the area I found this Zaxby's or whether it is so highly regarded locally that this is a special occasion choice for families. The families were certainly enjoying the food.
So, in summary, Zaxby's has a limited menu but does fried chicken strips well, if that's what you're looking for.