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“Outdated, overpriced, good location”

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Comfort Inn & Suites at Stone Mountain
Ranked #6 of 11 Hotels in Stone Mountain
Reviewed August 20, 2012

We stayed at the hotel for 1 night and it was a good location for us to play golf at Stone Mountain.
The carpet is so old it is discolored. Old bed coverings, and we had no shower curtain. I would not stay there again. I found it to be over priced. The hotel is so in need of renovation. We decided to stay at another hotel for our next night.

  • Stayed: August 2012, traveled with family
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1  Thank Jewel4926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this reviewResponded November 23, 2012

We apologize for the inconveniences you experienced during your stay at our hotel. We hope you will give us a second chance during your next trip to Stone Mountain, so you can experience the real Comfort Inn Express - Stone Mountain,

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Reviews (226)
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178 - 184 of 226 reviews

Reviewed August 14, 2012

Great location in terms of its proximity to Stone Mountain park. However, the property needs to be upgraded badly!. The hotel smells like it's not clean. The carpet in the hallways are awful. The rooms and especially the bathroom was not up to par at all. I could not wait to leave!

Room Tip: None, go elsewhere!
  • Stayed: August 2012, traveled with family
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Thank JaxsonS_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this reviewResponded November 23, 2012

We appreciate you taking the time in writing a review. We have completed our construction and would like the opportunity to serve you on your next trip to Stone Mountain. We apologize for the distruption you endured while staying at our property to make our hotel look better.

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Reviewed August 7, 2012

We stayed at the Comfort Inn at Stone Mountain for two nights at the end of July with our two grandchildren, ages 2 yrs. and 7 yrs. We liked the closeness to Stone Mountain so that we could leave there and go back to the room in the afternoon for rest and a swim in the pool before going back for the laser show. The staff at the hotel were very friendly and helpful. The room was comfortable. It was nice to have an elevator as well as stairs to get to the upper floors. The indoor pool made it nice to enjoy with the grandkids during the heat of the afternoon The pool area was clean and towels were provided. We really enjoyed the variety of the breakfast that was served. The only negative was the awkward way of getting to the hotel. All in all, we would recommend this hotel due to the friendliness of the staff and it's location to Stone Mountain.

  • Stayed: July 2012, traveled with family
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Thank Diane621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this reviewResponded November 23, 2012

We appreciate you taking the time to complete a survey regarding your recent stay with us. We are glad to hear that you enjoyed your stay. On behalf of our entire staff here at the Comfort Inn & Suites, Stone Mountain, we would like to thank you for your business. We hope to see you again when your travels bring you back to the area!

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Reviewed July 29, 2012

My husband, daughter, and I stayed at this hotel while visiting my sister in the area. If you are visiting the area for Stone Mountain, Comfort Inn & Suites and very close to the park so that is definitely a pro.

The staff member we encountered was very friendly, and helpful. She even had to play a dual role as a maintenance woman! My husband went to get a soda, and when he came back he realized he was able to open the door without his key. He went downstairs to let the front desk know, and the young woman immediately came up to check on the problem herself, and then fixed it (the lock needed new batteries).

The hotel itself was in decent shape. Walking in, it sort of felt like you were going into someone's home, there was a nice feel to it. Our room was on the third floor, and we did notice the hallway definitely smelled like cigarette smoke. We had a non-smoking room, though, and the odor did not continue on into the room. The room was simple and clean enough. Our alarm clock didn't work and I unplugged it to charge my phone, and there was quite a bit of dust on the cords, but that's not something most people would notice! The beds were comfortable, the bathroom was clean. We didn't see anything that caused us concern.

The breakfast they offered was nice -- fruit, pastries, cereal, a waffle iron and batter... It looked like the food was plentiful and there was a nice variety, at least everyone in our picky family was satisfied!

If you have kids, the indoor pool would be a big hit! It's deepest point is only 5 feet, and it's rather narrow, so it feels nice and safe!

While the hotel could probably use a quick once-over to update it and maybe tidy it up, but overall it was a fine place to stay!

  • Stayed: July 2012, traveled with family
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Thank Vanessa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this reviewResponded November 23, 2012

Dear Guest, We appreciate you taking the time to complete a survey regarding your recent stay with us. We are glad to hear that you enjoyed your stay On behalf of our entire staff here at the Comfort Inn & Suites – Stone Mountain, we would like to thank you for your business. We hope to see you again when your travels bring you back to the area

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Reviewed July 18, 2012

We stayed at the Comfort Inn and Suites for 2 nights in mid-July. This motel is in a great location if you are planning on visiting Stone Mountain - about 5 minutes away. We liked that we could leave the park and go back to the motel to rest before going back to the nighttime laser show. The staff was awesome. I needed to fax some documents and both the nighttime and daytime managers helped me out with this. The breakfast was good - a cut above other Comfort Inns that we have stayed at with hot sausages, eggs and donuts.

This is not a new property and our room was showing it's age. There was a small hole in the wall, the fabric on one of the desk chairs was torn and the paint was peeling in some spots. There were also several large stains in the carpeting. Our room could have been cleaner too. The business center (a PC in a closet) could have been cleaner too as there were candy wrappers on the desk and floor and paper and pens strewn about.

Since we didn't spend a lot of time in the room, it wasn't a big deal to us, but may be for some others.

  • Stayed: July 2012, traveled with family
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Thank County-Hunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this reviewResponded August 6, 2012

Dear County-Hunter, On behalf of our entire staff here at the Comfort Inn & Suites – Stone Mountain, we would like to thank you for your business. We hope to see you again when your travels bring you back to the area!

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Reviewed July 11, 2012

While their website lists room for only up to 5 persons, we were pleasantly surprised when direct booking with the hotel to find out they have rooms that sleep 6 -- 2 queens and a pull out queen, with mini fridge and microwave. Of course, the pull out is a pull out, but the smaller kids (8 and 10) didn't mind. The "real" beds were extremely comfortable. The staff, especially the morning breakfast servers, were very friendly and helpful. We stayed here because it was close to Stone Mountain and we wanted to see the laser show. We would definitely stay here again.

  • Stayed: June 2012, traveled with family
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Thank Kathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this reviewResponded August 6, 2012

Dear Kathy H,
Thank you so much for sharing your review with guests! I'm glad to hear that you enjoyed staying with us and will be back. We look forward to seeing you on your next visit to Stone Mountain, GA. :-)

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Reviewed July 6, 2012

My husband and I had planned a trip to Atlanta for a Braves game in March. We both like the Stone Mountain area and figured it would be convenient to stay there and drive in to Atlanta for the game. The hotel is a little hard to get to, but once you figure out the entrance, the hotel itself is a nice one. I had made reservations online, and since my husband has some arthritis in his hips and back had requested a walk in shower instead of the tub. When we got to our room, the bathroom was just the standard bathroom with tub and shower. When we asked the clerk about it, they did offer to move us, but since we had already unpacked and were tired from the drive we decided to stay. The hotel itself was quiet and comfortable. Bed was comfortable enough with plenty of pillows. Shower worked adequately, nothing over the top. We did not try the complimentary continential breakfast. We did have a coffee maker in room but few condiments especially when there were two people drinking coffee. Luckily we had brought our own supplies. The complimentary high speed internet was just ok, not quite high speed but better than dial up. We were not able to get the ipad connected in the room even though the desk clerk connected it at the desk so the signal was not all that great. If you are going for a few days, this would be an ok hotel to stay at. Be mindful of the entrance though, it is tough to find at night, especially when it is raining.

Room Tip: Be mindful if you book online and request special amenities that you verify with the desk clerk when...
  • Stayed: June 2012, traveled as a couple
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Thank Virginiacountryboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this reviewResponded August 6, 2012

We appreciate you taking the time to complete a survey regarding your recent stay with us. We are glad to hear that you enjoyed your stay. On behalf of our entire staff here at the Comfort Inn & Suites, Stone Mountain, we would like to thank you for your business. We hope to see you again when your travels bring you back to the area!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites at Stone Mountain

Address: 5355 Stone Mountain Hwy, Hwy 78, Stone Mountain, GA 30087-3510
Phone Number:
Location: United States > Georgia > Stone Mountain
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 11 Hotels in Stone Mountain
Price Range: $81 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites at Stone Mountain 2*
Number of rooms: 57
Reservation Options:
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Also Known As:
Comfort Inn And Suites At Stone Mountain
Comfort Inn & Suites At Stone Mountain Hotel Stone Mountain
Comfort Inn Stone Mountain
Stone Mountain Comfort Inn

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