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Savings alert! 30% below average rates

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Reviews (245)
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All reviewsfront deskone way streetindoor poolroom was cleanstaff was friendly and accommodatingplace to staythe breakfast areathe sofa bedfirst floornice stayconvenient locationyogurtgpsexitmotelremodelingga
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Reviewed October 23, 2011

For the amount of money spent on the room, it was well worth it. Came for a wedding at Vecoma in Snellville, GA and wanted to stay close by. The room was clean, and did not have a smell (thats a plus in my book!). Hotel was packed, but Gina the night desk clerk was very nice and helpful in assisting us to find a parking spot. Besty the daytime clerk was also very friendly. The only downfall was that it took a little longer than I expected to get our room clean on our second day, but since the hotel was full, you have to expect some wait. Breakfast selection was nothing the rave about, but it was very good for "free" breakfast fare. Kids loved the waffles and sausage pattys. (I am a bacon lover myself...lol) If you are looking for an affordable stay with plenty of restaurants and stores, this is the place for you!

  • Stayed: October 2011, traveled with family
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Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this reviewResponded February 13, 2012

Thank you for taking the time to write such a wonderful review about our hotel! I am glad to know you enjoyed our hotel so much. I will be sure to pass on your kind words about our staff to them as well. We strive for excellent customer service and I am proud the staff followed through with that. I will be sure to let our Housekeeping Department know your kind words as well. They work very hard, and will be happy to know it goes noticed. We look forward to your next trip to Stone Mountain and hope you will stay with us again!

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Reviewed October 6, 2011

The suite was always clean. It faced a busy highway but you could hardly hear the traffic. The employees went out of their way to be helpful and were always pleasant.

  • Stayed: September 2011, traveled on business
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Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this reviewResponded February 13, 2012

Thank you for taking the opportunity and time to review our hotel. We appreciate your kind feedback. We appreciate your patronage and look forward to your next trip to Stone Mountain

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Reviewed September 11, 2011

The hotel was nice and the staff was great; however, the carpet is in need of replacement. Everything else looked clean. A microwave should be available for the breakfast area.

  • Stayed: September 2011, traveled with friends
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Thank tomenglishDudley_ga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this reviewResponded February 13, 2012

We apologize for the inconveniences you experienced during your stay at our hotel. We hope you will give us a second chance during your next trip to Stone Mountain, so you can experience the real Comfort Inn & Suites - Stone Mountain,

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Reviewed August 23, 2011

They say that location is everything & while this particular hotel is close to 78, it can only be accessed from one direction, which was rather troublesome. Anytime we left the hotel, we'd have to do a complete loop around the block just to get back. The room itself was average, however, the sofa bed was absolutely horrible! It desperately needed to be replaced. The breakfast was decent - sausage, waffles, juices, coffee, cereals, pastries, & something which looked like a pancake, but turned out to be an egg. The pool was a huge disappointment - as it's size was especially small. It was great when my 3 girls were the only ones in it, but when a few others joined the mix, it was quite uncomfortable. You literally felt like you were invading their space.

  • Stayed: August 2011, traveled with family
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Thank mtnk1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this reviewResponded February 13, 2012

We appreciate you taking the time to write a review regarding your recent stay with us. Please accept our apologies for the problems that you encountered during your visit with us. Rest assured that it is our goal to provide excellent customer service to each of our guests. We are looking into the issues that you mentioned.

I hope that this incident will not prevent you from booking with us in the future. Please feel free to contact our management team at the hotel should you wish to discuss this matter further. We look forward to being able to assist you in any manner that we can. Again, please allow me to apologize for the situation surrounding your stay with our hotel.

Sincerely,

Management – Comfort Inn & Suites Stone Mountain

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Reviewed July 6, 2011

The accommodations were outstanding: the staff was friendly, courteous, and helpful; the room was very clean and spacious; the free breakfast was good and well stocked at all times. However, the indoor pool was not the place to cool off after a day in the hot sun...it doesn't need to be heated in the summer!

Room Tip: Rooms in the front have a great view of Stone Mountain with very little noise from the traffic.
  • Stayed: July 2011, traveled with family
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Thank KazAnniston_Alabama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMComfortInnStnMtn, General Manager at Comfort Inn & Suites at Stone Mountain, responded to this reviewResponded September 20, 2011

Thank you for taking the time to review our hotel! We appreciate your positive comments! We look forward to your next trip to the Stone Mountain area!

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