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“Stay from Fri. 9-21 to Sun. 99-23 of 2013”

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Holiday Inn Express Stone Mountain
Ranked #5 of 11 Hotels in Stone Mountain
Certificate of Excellence
Tuscaloosa
1 review
“Stay from Fri. 9-21 to Sun. 99-23 of 2013”
Reviewed September 26, 2013

Rooms Very Clean and very comfortable, all needs met. Staff:INCREDIBLE. Helpful, Smiling, Kind to me personally. You must hand pick your Employees, they were wonderful from Check-in (I dealt with the night crew mainly), Maids, to the wonderful, kind lady that took care of the breakfast department, she could not have been more accommodating. I have been to several hotels is the past But will definitely stay with Holiday Inns.

  • Stayed September 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank Mona H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review, October 4, 2013
Dear Mona H,

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel.

On behalf of our entire staff at Holiday Inn Express, we thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,

Fredrick Harris, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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220 reviews from our community

Traveler rating
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    21
    9
    11
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101
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
Fontenay-aux-Roses, France
Level 5 Contributor
86 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed August 25, 2013

Very good hotel with clean rooms, pleasant bathrooms and pool. The beds are very comfortable ! Everything is clean. Service is friendly. Breakfast is good but simple. The children appreciated a lot the pancake machine !

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julien G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review, August 27, 2013
Dear Julien G,

Thank you for taking the time to write a review about your stay. We appreciate your kind words and we are happy that you had a pleasant stay with us. We look forward to you staying with us in the near future.
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Pickerington, Ohio, United States
Level 5 Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 26, 2013

The staff here was excellent. We had had a previous bad experience at a Holiday Inn at Hilton Head.. When we saw the ad that they had deluxe new beds, we decided to . give it one more try. We couldn't have asked for more. friendly staff went the second mile, Clean, and a great breakfast.. Still had peanut butter for my toast.. Would stay there again. It would by my only choice for this area. Thanks

Room Tip: We don't usually ask for the disabled rooms.. but they are very near the breakfast room.. We ar...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
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Helpful?
2 Thank AnnabelleHimes63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review, August 3, 2013
Thank you for taking the time to write a review. From the entire staff at the Holiday Inn Express Stone Mountain, thank you for the kind and thoughtful review. I'm happy that we were able to bring you back to the Holiday Inn Express after your past experience at another location. We strive to give top notch service, clean rooms and delightful breakfast everyday. Again Thank you for staying with us and giving the brand a second chance.


Fredrick Harris
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Zachary, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 5, 2013

Will return! Very pleasant staff...very helpful and courteous! Hotel was clean and attractively decorated. Had a little problem locating the ice machine...it was on the floor above us....other than that....no complaints at all. Staff helped in directing us to a fabulous restaurant. Lots of smiles and I really enjoy staying where the employees are happy...tells me they are well taken care of as well as the guests~

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank D B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review, August 3, 2013
Thank you for taking the time to write a review. We are happy that you had a great time Holiday Inn Express Stone Mountain and look forward to serving you again in the near future, Again, Thank you for staying with us!!!
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Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 1, 2013

The hotel was the hub for my FIRST time hosting a family reunion and the staff handled the crowd WONDERFULLY. The staff was friendly, helpful, courteous, professional and patient with the group (ranging from 1 yr - 73 yrs old). The accommodations were great. The complimentary breakfast definitely helped me win "cool points" with the group. I'm recommending this property to others who want to host a family reunion in the Stone Mtn Park area.

  • Stayed June 2013, traveled with family
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Helpful?
2 Thank Renita M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review, July 5, 2013
Thank you for taking the time to complete a guest review. We are thrilled to see that you enjoyed your time at the hotel! I'm glad we were able to earn you "cool points" with our wonderful breakfast. On behalf of our entire staff at Holiday Inn Express Stone Mountain we thank you for your business and we hope to see you again when your travels bring you back to the area or your next Family Reunion!


Fredrick Harris
Genral Manager
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Savannah, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 9, 2013

The hotel entrance was clean and nicely decorated. The elevator is hidden down the hallway and it takes some maneuvering to get the luggage cart into the elevator. The room was very comfortable and clean. We had a restful evening and a good nights sleep. The breakfast was filling with eggs, sausage, muffins, yogurt, cereal, juice, milk, biscuits, fruit, and cinnamon rolls. The front desk staff was pleasant and quickly attended to our requests. We will readily stay here next time we travel to Stone Mountain- we had a great hike around the mountain!

Room Tip: We had a great view of Stone Mountain from our room- ask at check-in if a room with a view is availa...
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  • Stayed June 2013, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank lovetogo371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Country_Inn_St_Mtn, General Manager at Holiday Inn Express Stone Mountain, responded to this review, June 11, 2013
Dear lovetogo371,
Thank you for your kind words. I am pleased to hear that you enjoyed your stay with us. We look forward to seeing you again soon! :-)
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Bradenton, FL
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 5, 2013

Average at best. My first stay at a Holiday Inn Express, and probably will not stay at another one. TV had a rotten picture on all channels. Trash can at Lobby entrance was overflowing, also small debris in the hallways. No sign directing you to the elevator, was tucked away down a hallway. Was told breakfast would be served till 10:30, nothing was refilled before 10:00 and employees were finishing off what was left in the trays. In summary, very disappointed, and this location did not live up to the advertised hype.

  • Stayed April 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Pete R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review, May 6, 2013
Dear Pete R,
Thank you for taking the time to write a review.
On behalf of our entire staff at the Holiday Inn Express, we apologize for the concerns you shared about your experience at this hotel. I will be addressing these issue(s) with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
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Additional Information about Holiday Inn Express Stone Mountain

Property: Holiday Inn Express Stone Mountain
Address: 1790 E Park Place Blvd, Stone Mountain, GA 30087-3440
Phone Number:
Location: United States > Georgia > Stone Mountain
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Stone Mountain
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Stone Mountain 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Stone Mountain! You ll find comfort and modern luxury at one of the most convenient locations to breathtakingly historic Stone Mountain Park, Georgia s #1 visited state attraction! Contemporary hospitality and Stone Mountain excitement are waiting for you! Whether you re coming to Stone Mountain for business or just for fun, your room at the Holiday Inn Express Stone Mountain is your personal retreat. We are conveniently located minutes away from Snellville and Lilburn, Home of the Parkview Panthers . Local companies such as Pepsi, Sidel, and International Paper are also easily accessible from our property! You ll have room to work, relax and make the most of your day. An amenity such as high-speed Internet, business center, or luxurious bedding means every night is a great night and every day starts right. We welcome you with to enjoy your evening, and enjoy your morning with our Express Start breakfast. When you come to Stone Mountain we know what you need. Holiday Inn Express Stone Mountain is your best stay for a week, a month, or even a year! ... more   less 
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Also Known As:
Holiday Inn Express Stone Mountain Hotel Stone Mountain
Holiday Inn Stone Mountain
Stone Mountain Holiday Inn

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