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“Relaxing evening before a day of fun” 4 of 5 bubbles
Review of Holiday Inn Express Stone Mountain

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Holiday Inn Express Stone Mountain
Ranked #5 of 11 Hotels in Stone Mountain
Certificate of Excellence
Savannah, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Relaxing evening before a day of fun”
4 of 5 bubbles Reviewed June 9, 2013

The hotel entrance was clean and nicely decorated. The elevator is hidden down the hallway and it takes some maneuvering to get the luggage cart into the elevator. The room was very comfortable and clean. We had a restful evening and a good nights sleep. The breakfast was filling with eggs, sausage, muffins, yogurt, cereal, juice, milk, biscuits, fruit, and cinnamon rolls. The front desk staff was pleasant and quickly attended to our requests. We will readily stay here next time we travel to Stone Mountain- we had a great hike around the mountain!

Room Tip: We had a great view of Stone Mountain from our room- ask at check-in if a room with a view is availa...
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lovetogo371
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Country_Inn_St_Mtn, General Manager at Holiday Inn Express Stone Mountain, responded to this review, June 11, 2013
Dear lovetogo371,
Thank you for your kind words. I am pleased to hear that you enjoyed your stay with us. We look forward to seeing you again soon! :-)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

211 reviews from our community

Traveler rating
    102
    70
    19
    9
    11
See reviews for
99
41
6
35
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Bradenton, FL
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed May 5, 2013

Average at best. My first stay at a Holiday Inn Express, and probably will not stay at another one. TV had a rotten picture on all channels. Trash can at Lobby entrance was overflowing, also small debris in the hallways. No sign directing you to the elevator, was tucked away down a hallway. Was told breakfast would be served till 10:30, nothing was refilled before 10:00 and employees were finishing off what was left in the trays. In summary, very disappointed, and this location did not live up to the advertised hype.

  • Stayed April 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Pete R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review, May 6, 2013
Dear Pete R,
Thank you for taking the time to write a review.
On behalf of our entire staff at the Holiday Inn Express, we apologize for the concerns you shared about your experience at this hotel. I will be addressing these issue(s) with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
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Panama City Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed May 1, 2013

We stay at this hotel several times a month. I am very impressed with the hospitality. The check in at front desk is always so friendly and Ruby always goes out of her way to help you with everything . Never experienced this at other hotels. The staff is awesome, friendly and eager to please you. The bathrooms are always spotless and the beds are very comfortable. I stay at a lot of hotels and this is my favorite! We had wonderful customer service from the entire staff with Ruby in particular. She is so professional and accommodating it is always a pleasure dealing with her. I will be staying here for all my business trips. The staff is more than accommodating, they are friendly, polite and always go out their way to make my stay the best it can be. The rooms are always very clean and the young lady at the breakfast buffet is great. The breakfast area is always clean and the ladies work hard to help you.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Jesse H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this review, May 6, 2013
Dear Jesse H,
Thank you for the awesome review! I am excited to hear that you enjoyed your stay and that Ruby provided you with excellent service. She was honored to hear that you mentioned her and I am pleased to be given an opportunity to recognize her for a job well done. We hope to see you again soon when you are in the area!!! :-)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocala, Florida
Level Contributor
49 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed April 17, 2013 via mobile

Friendly and helpful at front desk. Breakfast was typical for HIE. We like having a fridge and microwave in room. Room was nice size and clean. Easy to get back on highways from this location. Well lit parking lot.

Stayed April 2013, traveled as a couple
Helpful?
3 Thank jesathome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, Manager at Holiday Inn Express Stone Mountain, responded to this review, April 24, 2013
Dear Jesathome,
Thank you for your comments about your recent stay at our hotel. I am happy to hear that you enjoyed the hotel. We look forward to seeing you again when you visit Stone Mountain, GA!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
182 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed April 8, 2013

While camping at Stone Mountain, we got rained out and went in search of a hotel... we are so happy we found this Holiday Inn! The woman at the front desk was so nice and helped us to get into a room immediately. The hotel is clean- and the room was great. The mattress on the sofa bed could be improved upon though.
We would stay here again if we were in the area.

Stayed March 2013, traveled with family
Helpful?
3 Thank wanderlustfamily17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, Manager at Holiday Inn Express Stone Mountain, responded to this review, April 10, 2013
Dear Marmerdave
It is so kind of you to write this awesome review! My staff is going to love hearing that you enjoyed their services and our hotel! We hope to see you again the next time you are in the Stone Mountain area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 8, 2013

This breakfast buffet was the best I've ever had! Bacon & Eggs, Pancakes, Hot Cinnamon Rolls! Would definitely recommend.

Staff was very friendly too. Check-in and Check-out was a breeze. I will be back.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank SandraW11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, Manager at Holiday Inn Express Stone Mountain, responded to this review, April 9, 2013
Dear Ms.Sandraw11
Thank you for taking your time to writing such a nice review towards our hotel! I am very happy to hear that you love our breakfast bar. We hope to see you soon and have the chance to host you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed January 31, 2013

I stayed there with my family.
The location is great, close to Hwy and restaurants.
The staff were great and very friendly.
The front desk lady was extremely helpful and
offered to help and provided us with local guides.

GREAT SERVICES!!

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank gsi00750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, Manager at Holiday Inn Express Stone Mountain, responded to this review, February 5, 2013
Dear gsi00750,
I am excited to hear that you enjoyed the hotel, It's always great to hear when we do good! Hopefully you will be coming back soon to visit Stone Mountain Park and we'll get a chance to host you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Stone Mountain

Property: Holiday Inn Express Stone Mountain
Address: 1790 E. Park Place Blvd., Stone Mountain, GA 30087
Phone Number:
Location: United States > Georgia > Stone Mountain
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Stone Mountain
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Stone Mountain 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Stone Mountain! You ll find comfort and modern luxury at one of the most convenient locations to breathtakingly historic Stone Mountain Park, Georgia s #1 visited state attraction! Contemporary hospitality and Stone Mountain excitement are waiting for you! Whether you re coming to Stone Mountain for business or just for fun, your room at the Holiday Inn Express Stone Mountain is your personal retreat. We are conveniently located minutes away from Snellville and Lilburn, Home of the Parkview Panthers . Local companies such as Pepsi, Sidel, and International Paper are also easily accessible from our property! You ll have room to work, relax and make the most of your day. An amenity such as high-speed Internet, business center, or luxurious bedding means every night is a great night and every day starts right. We welcome you with to enjoy your evening, and enjoy your morning with our Express Start breakfast. When you come to Stone Mountain we know what you need. Holiday Inn Express Stone Mountain is your best stay for a week, a month, or even a year! ... more   less 
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Also Known As:
Holiday Inn Express Stone Mountain Hotel Stone Mountain
Holiday Inn Stone Mountain
Stone Mountain Holiday Inn

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