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“Will not use this hotel again”

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Holiday Inn Express Stone Mountain
Ranked #5 of 11 Hotels in Stone Mountain
Certificate of Excellence
Reviewed September 12, 2012

  • Stayed: September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
1  Thank Ladeatrice R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this reviewResponded September 26, 2012

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Reviews (226)
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175 - 181 of 226 reviews

Reviewed August 22, 2012

Booked in for 1 night whilst visiting Atlanta, wanted to stay close to Stone Mountain, as had arrived very early in the morning on flight from Honolulu I had requested an early check in. Staff were expecting us and we got a really warm welcome. Room very comfortable, especially the bed. Great breakfast served in the morning just the thing to set us up for our 3 hour drive to Alabama.
Would definitely recommend this hotel, close to Stone Mountain, and basically walking distance (although never encouraged in America) to my three favourite shops ever Marshall's, TJ Maxx, Ross there they were all in a row. Thought I had died and gone to shopping heaven. There are also plenty of good eating places really close drive by.

Room Tip: We booked king size bed in all 3 HIE we stayed in all were great, good bedding, nice touch was the l...
  • Stayed: August 2012, traveled as a couple
    • Value
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1  Thank Cambiaso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this reviewResponded September 26, 2012

Dear Cambiaso,
I am excited to hear that you enjoyed staying with us and shopping in the area! Thank you so much for such an awesome review! We look forward to seeing you again soon!

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Reviewed August 21, 2012

I was on business in Snellville, working a conference in the city - this was one of the closest and most convenient hotels. By the time I got to the hotel late in the evening, I was exhausted! My room was directly across from the elevator on the second floor so I heard all of the kids, all of the laughter, and all of the noise. There were a couple of groups staying there, breakfast in the mornings was slim pickins, at best, so the "hot breakfast" was usually empty trays. My average review is simply a clean bed and bathroom. I did call the front desk at 1:00 am one night to complain about the noise - the quality of most moderately priced hotels has just gone down so much that this is the best there is most of the time.

Room Tip: Stay as far away from the elevator as possible!
  • Stayed: July 2012, traveled on business
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1  Thank Karenfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this reviewResponded September 26, 2012

Dear Karenfan,
On behalf of our entire staff at Holiday Inn Express, Stone Mountain we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

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Reviewed August 20, 2012

Stayed 5 nights on business. The location was great for working in Snellville because i was going against the traffic each morning and evening. Accommodations were fine with a well lit work desk. Lots of electrical plugs - you would be surprised with some rooms you cannot find a plug in without moving furniture!! Jason at the front desk was very nice and friendly, and the rest of the staff was too. Breakfast was always plentiful. Convenient to shopping and restaurants.

  • Stayed: August 2012, traveled on business
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1  Thank RazzleGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this reviewResponded September 26, 2012

Dear RazzleGirl,
I am glad to hear that our location was close to where you needed to be and am very pleased to hear also that Jason was able to help you. Thank you for staying with and we look forward to seeing you again soon!

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Reviewed August 19, 2012

We had 1 overnight stay (8/14/12-8/15/12) & this Holiday Inn Express was up to our expectations. The evening clerk, Jason, was very pleasant. He informed us of various restaurants in the area & which places delivered to the HIE & right to our room.
The breakfast was pretty good. Overall we enjoyed our stay & do recommend this HIE to anybody that wants a clean & comfortable place to stay.

  • Stayed: August 2012, traveled with family
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Thank 2009Lancer-ES
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this reviewResponded September 26, 2012

Dear 2009Lancer-ES,
Thank you for writing this wonderful review. Jason will be thrilled to hear that you enjoyed his hospitality! Thank you for staying with and we look forward to seeing you again soon!

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Reviewed August 13, 2012

I honestly wasn't expecting much from this HI Express when my sister-in-law said she had booked it for our family get away. But I was pleasantly surprised when we drove up to this very nice hotel. The pool area was a little small but served its purpose for the kids.

Breakfast provided was wonderful. Machine that makes fresh pancakes, killer cinnamon rolls, eggs that were surprisingly good, plus biscuits and gravy, fruit, cereal, hard boiled eggs, and the normal continental type things.

I would recommend this hotel to a friend for sure!

Room Tip: If you are traveling with family, get adjoining rooms!
  • Stayed: August 2012, traveled with family
    • Value
    • Location
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1  Thank mdmdavis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this reviewResponded August 15, 2012

I am so glad our hotel beat your expectations. I am pleased to say I am passing your wonderful comments on too the entire staff. Most of all we are so glad you enjoyed your stay with us as well as the pancake machine.Looking forward to your return trip with us and we will keep the pancake machine warmed up for you. Thank you again for choosing the Holiday Inn Express in Stone Mountain Ga.

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Reviewed July 28, 2012

This is a great hotel located next door to Stone Mountain. It was very convenient to go back and forth to the park. It maintains the usual standards for HIE: very clean, nice staff, decent hot breakfast. A great place to stay when visiting Stone Mountain!

Stayed: July 2012, traveled as a couple
2  Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlsm, General Manager at Holiday Inn Express Stone Mountain, responded to this reviewResponded July 31, 2012

We are so glad to be so close to Stone Mountain Park it is so convenient for our guest so they don't get caught up in our famous Ga traffic.Thank you for you nice words. The staff here works hard to make sure all our guest are safe and comfortable.

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Additional Information about Holiday Inn Express Stone Mountain

Address: 1790 E Park Place Blvd, Stone Mountain, GA 30087-3440
Phone Number:
Location: United States > Georgia > Stone Mountain
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Stone Mountain
Price Range: $109 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Stone Mountain 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Stone Mountain! You ll find comfort and modern luxury at one of the most convenient locations to breathtakingly historic Stone Mountain Park, Georgia s #1 visited state attraction! Contemporary hospitality and Stone Mountain excitement are waiting for you! Whether you re coming to Stone Mountain for business or just for fun, your room at the Holiday Inn Express Stone Mountain is your personal retreat. We are conveniently located minutes away from Snellville and Lilburn, Home of the Parkview Panthers . Local companies such as Pepsi, Sidel, and International Paper are also easily accessible from our property! You ll have room to work, relax and make the most of your day. An amenity such as high-speed Internet, business center, or luxurious bedding means every night is a great night and every day starts right. We welcome you with to enjoy your evening, and enjoy your morning with our Express Start breakfast. When you come to Stone Mountain we know what you need. Holiday Inn Express Stone Mountain is your best stay for a week, a month, or even a year! ... more   less 
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Also Known As:
Holiday Inn Express Stone Mountain Hotel Stone Mountain
Holiday Inn Stone Mountain
Stone Mountain Holiday Inn

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