This hotel was ok for a night. The staff was very friendly and helpful. Our floor and room were no smoking but there was a slight smell of cigarette smoke when we got off of the elevator and in our room. It wasn't terrible but it was noticeable.More
This hotel was ok for a night. The staff was very friendly and helpful. Our floor and room were no smoking but there was a slight smell of cigarette smoke when we got off of the elevator and in our room. It wasn't terrible but it was noticeable.MoreShow less
Dear Lisa L,
Thank you for staying with us at the Hampton Inn Stone Mountain. I do appreciate you taking the time to respond to this survey, and would like to apologize to you for any inconveniences that you may have experienced during your stay. If there were any issues or concerns that you would like to discuss further, please feel free to contact me at (770)934-0004. Again, thank you for staying at the Hampton Inn Stone Mountain. Sincerely, Mike Lanoza, General Manager
We spent two nights here as part of a short trip to Atlanta and were very happy. The hotel property itself is located in a mostly industrial area, nestled behind a bowling alley and in front of a large academic complex (high school/college). This is just fyi -- I don't consider hotel location in my reviews, since that is easily established via websites and maps and usually reflected in the price.
The property isn't terribly new and is showing its age in some places -- drywall and shower repairs, a few broken items here and there, but nothing major. This hotel is one of very few I've seen lately where the "suites" truly have two rooms, plus a microwave, mid-size fridge, and even a dishwasher. What passes for a suite at most hotels is a modest partition or transom that does absolutely nothing to add privacy for either party. Our kids stayed in the "living room" (fold-out couch) and we slept in the king bedroom. Neither was especially comfortable, but we felt they were in line with the competition in this range.
What takes this hotel from a "3" to a "4" is the excellent staff -- notably manager Malaika and her team, who were extremely helpful, friendly, and accommodating. The housekeeping staff were similarly pleasant to everyone in my group. Mirela was especially kind to my toddler son. The entire team seems to go out of their way to greet everyone all the time, which is a level of service beyond most hotels in this range. Further, the outstanding hot breakfast buffet really sealed the deal.
We would definitely recommend this hotel, especially for its proper suites (and at prices that most comparable hotels charge for regular rooms!)
Wow, what a great post! I am so glad that you all so thoroughly enjoyed your stay at our property. I will be sure to let the staff know how much you enjoyed them as well. Thank you for staying the Hampton Inn Stone Mountain, we can't wait for you to get back! Sincerely, Mike Lanoza, General Manager
Great time at this hotel with my family. Located next to a bowling alley / restaurant with was fun for the kids to have a place to go right outside the hotel doors. Staff was friendly and very accommodating. Nice selection of tea which I found very enjoyable. If I come back to Stone Mountain for another trip, this is the hotel where my family and I will stay.
Dear Marcus J,
It is great to know that you and your family enjoyed your stay! I am glad that we were able to accommodate everyone, and that you all had such a great time. Thank you for choosing the Hampton Inn Stone Mountain, we hope to see you again. Sincerely, Mike Lanoza, General Manager
Very nice breakfast, accommodating staff. Room was very pleasant with a nice kitchen. Centrally located for a visit to Stone Mt. Easy access from major highways. Easy check in and check out. Would recommend it for visitors to Stone Mt.
We are so glad that you and your family chose to stay with us at the Hampton Inn Stone Mountain. We are happy to read that your visit was a most enjoyable one. Thank you for staying and we hope to see you again! Sincerely, Mike Lanoza, General Manager
We took a mini-vacation with our children during their spring break. Our family spent 4 days in Atlanta and visited Stone Mountain Park on the last day. We decided to switch hotels on the last night and found this hotel on our GPS. It was pleasant find. The Staff was excellent, hotel was clean and welcoming. Our suite was very spacious and very clean. There was a small full refrigerator with freezer and mini kitchen and dining area. I was happy to see Neutrogena products in the bathroom. There is plenty of parking and has easy access to the rooms. We spent the first few days in Buckhead and wished that we had found this hotel earlier in our trip. We would have stayed here even thought we spent most of our time in the Buckhead and downtown areas. Our total experience was wonderful. We will definitely stay here again!
Wow, thank you for the awesome response! We are so glad that you and your family did 'find' us. It is so nice to know that you all had such a wonderful stay. Thank you so much for choosing the Hampton Inn Stone Mountain, and we look forward to seeing you again! Sincerely, Mike Lanoza, General Manager
If you like a spotlessly clean hotel with happy and helpful staff, then the Hampton Inn of Stone Mountain is the hotel for you. I have stayed at this hotel at least 5 times over the past three years and it has always been consistently fantastic. If you are in the Atlanta area, I would enthusiatically recommend staying at the Hampton Inn of Stone Mountain.
Dear Robert W,
Thank you so much for choosing to be our loyal guest, and thank you for the great recommendation. We are so pleased that your stays continue to be satisfactory for you and your family. We can't wait to serve you again here at the Hampton Inn Stone Mountain! Sincerely, Mike Lanoza, General Manager