Arrived at midnight and very tired from long trip. When we went to check in the desk clerk was informed we had our pet dog. She became rude and stated there were no "pet" rooms available. I tried to explain when I booked the room there was no place to denote a pet was staying, nor was there a comment section. While all this was going my son needed to use the restroom and she refused. She refused service and she took it upon herself to cancel our room. Her representation of Best Western has soured our taste.
- Official Description (provided by the hotel):
- Quality Inn in Stone Mountain, Georgia near Stone Mountain Park The Quality Inn(R) hotel in Stone Mountain, GA offers easy access to outdoor fun at Stone Mountain Park and Yellow River Park. This Stone Mountain hotel is also a short drive away from Atlanta and attractions like the CNN Studio Tour, Georgia Dome, Phillips Arena and Turner Field. Relax in the seasonal outdoor pool, get work done in the 24 Hour business center and enjoy amenities like: Free hot breakfast Free wireless high-speed Internet access Free 24 hour coffee bar Free daily newspaper Free parking on premises All rooms feature flat-screen televisions with upgraded cable service, microwaves and refrigerators, hair dryers, in-room coffee and more. Get your money's worth at the Quality Inn hotel in Stone Mountain, Georgia. Book today for cozy rooms and all the amenities you've come to expect. ... more less
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- Also Known As:
- Best Western Stone Mountain
- Stone Mountain Best Western